Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Insurance Sales Agent - Customer Service

Company: Freeway Insurance Services America, LLC

Location: Berwyn, IL

Posted Jul 12, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

Business Data Analyst

Company: Ahold Delhaize USA

Location: Chicago, IL

Posted Jul 12, 2025

Takes the initiative to keep both own knowledge of the eCommerce fulfillment space up to date and to maintain an awareness of developments in the retail and IT…

Plumbing Apprentice

Company: Deljo Heating and Cooling

Location: Chicago, IL

Posted Jul 11, 2025

Valid driver's license with an insurable driving record. 2+ years of plumbing field experience and installation experience. Willing to invest in tools.

Public Safety Supervisor (Armed) 3rd Shift

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Jul 12, 2025

A valid driver’s license issued by the Division of Motor Vehicle. Responsible for KRA results; provides input to and implements the budget, administers policies…

Flex Security Officer - Open Schedule

Company: Securitas

Location: McCook, IL

Posted Jul 12, 2025

Provide high level of customer service to clients, employees, and guests. Valid Driver's License and clear driving history. Prior security experience a plus.

Insurance Sales Agent - Customer Service

Company: Freeway Insurance Services America, LLC

Location: Addison, IL

Posted Jul 12, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

High Pressure Sales Manager, Compressor Technique - Chicago,IL

Company: Atlas Copco Compressors LLC

Location: Chicago, IL

Posted Jul 11, 2025

Must have a valid driver’s license. These reports may also be on special developments, information, or feedback gathered through field activity, including…

CNC Machinist- Set Up/Operator

Company: AppleOne

Location: Alsip, IL

Posted Jul 12, 2025

Load tools, molds, and rollers into machines according to specifications. Strong mechanical aptitude with solid troubleshooting ability.

Senior Accountant

Company: SARGENT LOGISTICS

Location: Oakbrook Terrace, IL

Posted Jul 11, 2025

Monitor cash flow and provide financial insights for equipment purchases and capital investments. Recommend and implement accounting software/process…

Executive Chef

Company: Viceroy Chicago

Location: Chicago, IL

Posted Jul 12, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

Welder 1/Fabrication

Company: Weiss-Aug – Elk Grove Village, IL

Location: Elk Grove Village, IL

Posted Jul 12, 2025

Minimum of 1 year of manufacturing experience. Give finished tank an inspection to ensure tank meets customer visual requirements, i.e. weld spatter removed,…

Custodian/Janitor

Company: B19 Solutions

Location: Chicago, IL

Posted Jul 11, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and order within our facilities, ensuring a safe and welcoming environment for all…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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