Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Temporary Graphic Designer

Company: Wilson, Sonsini, Goodrich & Rosati

Location: Century City, CA

Posted Aug 12, 2025

We are specifically looking for someone with expert level skillset in high-profile presentation design and in publication design layout or similar work.

Senior Accountant

Company: Robert Half

Location: New York, NY

Posted Aug 12, 2025

Analyze and prepare journal entries for billing, revenue, cash flow, utilities, loan transfers, expense accruals, and fixed assets.

Supervising Housekeeper, Kingsboro Psychiatric Center, P26745

Company: Mental Health, Office of

Location: Brooklyn, NY

Posted Aug 12, 2025

Duties Description Supervising Housekeepers supervise a staff in the cleaning, care and upkeep of patient care cottages, employee or staff living quarters,…

Luxury Retail Sales Associate

Company: MarieBelle

Location: New York, NY

Posted Aug 12, 2025

Warmly greet and assist customers as they enter the store. The ability to thrive in fast-paced environments. As a Luxury Retail Sales Representative, you will…

NYC Queens/LIC RN School Nurse

Company: EverSource

Location: Long Island City, NY

Posted Aug 12, 2025

Active RN license issued by the State of New York. Current CPR and First Aid certification (mandatory). Ability to work independently with sound clinical…

Digital Solution Business Analyst

Company: Macquarie Group Limited

Location: New York, NY

Posted Aug 12, 2025

Experience with project management tools, product management software, and other relevant technical tools. We provide access to specialist investment expertise…

Full-Time Sales Associate (New York City)

Company: PAIGE LLC

Location: New York, NY

Posted Aug 12, 2025

Acknowledging and assisting every customer in a friendly and welcoming manner; answering questions, locating merchandise, recommending styles, and assisting try…

Per Diem Home Infusion - Brooklyn (ACHC)

Company: Always Compassionate Home Care

Location: Brooklyn, NY

Posted Aug 12, 2025

Experience with portable IV pumps, Broviac lines, PICC line/port dressing changes, and accessing/de-accessing implanted ports. Must be able to lift 50lbs.

Union Journeyman

Company: Firecom, a Pavion Company

Location: Woodside, NY

Posted Aug 12, 2025

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video…

Seasonal Vaccine Pharmacist

Company: A-Line Staffing

Location: Redwood City, CA

Posted Aug 12, 2025

Active and unrestricted Pharmacist license in the state of practice. BLS certification required from approved AHA/ARC organization.

GTM Engineer

Company: OpenAsset

Location: New York, NY

Posted Aug 12, 2025

Developing proprietary AI tools - you will be an expert user and evaluator of existing tools, and can surface opportunities to bring on or build new ones to our…

Solution Architect

Company: Dalet

Location: New York, NY

Posted Aug 12, 2025

As a Solution Architect, you will be instrumental in turning our customer complex projects into a success, providing domain expertise and guidance by…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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