Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Customer Service Representative - Bilingual Bengali/English

Company: Special Touch Home Care Services, Inc.

Location: Brooklyn, NY

Posted Sep 18, 2025

Respond to incoming calls and provide friendly, helpful service. Previous experience in customer service or a related field is preferred.

Member Services Representative

Company: US Family Health Plan @ SVCMC, Inc.

Location: New York, NY

Posted Sep 18, 2025

Responsible to answer incoming member/provider calls in accordance with established standards. Consistently meets or exceeds regulatory, contractual and…

Sous Chef

Company: Constellation Culinary Group

Location: Bronx, NY

Posted Sep 18, 2025

Develop and implement ideas and suggestions that pertain to culinary efficiencies & methodologies; staff retention and motivation; food & labor cost savings and…

Sales Consultants for EV and Fleet Charging– Multiple Positions/Strategic Markets

Company: Graviti Energy

Location: Missouri City, TX

Posted Sep 18, 2025

The successful candidate will identify well-qualified prospects and drive the sales of EV Charging stations, construction, installation, and software into…

Senior Accountant

Company: CEMCO LLC

Location: City of Industry, CA

Posted Sep 18, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Prepare state and local reporting.

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Sep 19, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

House Cleaner

Company: Clean and Spotless Services, LLC

Location: Brooklyn, NY

Posted Sep 19, 2025

Your relevant skills in custodial and hotel experience, as well as carpet and commercial cleaning, will further enhance your ability to meet the organization's…

Research and Development Assistant Chef

Company: DoorDash Kitchens

Location: Redwood City, CA

Posted Sep 19, 2025

That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental…

School Nurse (ALL 5 BOROUGHS)

Company: United Staffing Solutions

Location: New York, NY

Posted Sep 18, 2025

Must have a valid *NY State RN License* and *CPR Certification*. Must be available for *same-day/morning-of school coverages*. Job Types: Full-time, Part-time.

HVAC & Refrigeration Repair Technician

Company: Hogsalt New York

Location: New York, NY

Posted Sep 18, 2025

Must have a valid driver's license. Minimum of 2 years in-field experience with commercial HVAC and Refrigeration. Perform repairs in the following areas.

Cyber Analyst

Company: DEPT OF ENVIRONMENT PROTECTION

Location: Queens, NY

Posted Sep 19, 2025

In addition, twenty-four (24) credits from an accredited college or graduate school in cyber security, network security, computer science, computer programming,…

Customers Ops Healthcare Life Science Veeva CRM Consultant

Company: Deloitte

Location: New York, NY

Posted Sep 19, 2025

Offer end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support, and administration…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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