Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Customer Service Representative - Telecom

Company: AMS Community Connections

Location: Culver City, CA

Posted Sep 17, 2025

Provide post-enrollment support by assisting with basic troubleshooting and answering service-related questions.

Measure & Installation Technician

Company: Russell Tobin & Associates

Location: New York, NY

Posted Sep 17, 2025

Active driver's license and insurable. Significant experience with the use of a common hand, and power tools including but not limited to power drill, impact…

Fraud Risk Data Analyst

Company: Rippling

Location: New York, NY

Posted Sep 17, 2025

Leverage data analysis and fraud detection tools to make informed decisions. Utilize SQL to regularly assess fraud risk across new customers, recommending and…

Lead Line Cook

Company: DoorDash Kitchens

Location: Redwood City, CA

Posted Sep 17, 2025

That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental…

CDL A Local Delivery Truck Driver

Company: Sysco

Location: New York, NY

Posted Sep 18, 2025

License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record. Our truck drivers build relationships with each customer using…

Sales Associate

Company: Tasca Central Ave Hyundai

Location: Hartsdale, NY

Posted Sep 17, 2025

We are seeking motivated individuals for auto sales to sell both Internet and walk-in prospects from our entire new inventory along with our entire auto groups…

Special Education Itinerant Teacher (SEIT) - NYC

Company: New York Therapy Placement Services, Inc.

Location: Queens, NY

Posted Sep 16, 2025

Based on the IEP and assessments, implements programs to address the student’s needs in functional living skills areas. Competitive rates and rapid payments.

Executive Chef

Company: Confidential

Location: White Plains, NY

Posted Sep 17, 2025

Our Executive Chef will lead our culinary team, developing and implementing popular, healthy, and trending menus, while overseeing the budget, ordering, and…

Operations Lead

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 17, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial…

Carbone - Sous Chef

Company: Major Food Group

Location: New York, NY

Posted Sep 16, 2025

Developing, teaching, and maintaining all recipes and techniques. Maintaining all kitchen equipment and following up for any repairs needed.

Welder/Fabricator - TIG

Company: Approved Storage & Waste Hauling

Location: Mount Vernon, NY

Posted Sep 17, 2025

Utilize hand tools, power tools, and machinery for assembly and fabrication tasks. Ability to operate power tools and hand tools safely.

Freelance Graphic Designer

Company: The BMF Media Group LLC

Location: New York, NY

Posted Sep 16, 2025

Conceptualize and develop compelling 2D visual designs for campaigns, events, branded experiences, social media, websites, and presentations.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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