Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Principal Solutions Engineer, India & SAARC

Company: Cloudflare

Location: Other US Location

Posted Jan 27, 2025

The Principal Solutions Engineer role is a senior position requiring 14+ years of relevant experience. The role involves being a customer-facing, hands-on technologist with domain expertise across the region. The individual will work with strategic accounts to understand their unique business challenges and priorities, defining short and long-term solution architecture with Cloudflare as a centerpiece. The role also includes building and maintaining long-term technical relationships with key accounts, driving strategic conversations with key stakeholders, and representing Cloudflare externally at various events. Desirable skills include experience interacting with senior executives, understanding of customer network and application architectures, and knowledge of various security solutions.

Inside Sales Executive (Partner's Payroll)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 27, 2025

Dun & Bradstreet is seeking an Inside Sales Executive for their Turbhe Navi Mumbai location. The role involves screening databases for potential prospects, setting up meetings, and achieving closure value targets. Key requirements include a graduate degree, 3-5 years of experience in business development, excellent communication skills, fluency in English and Hindi, and proficiency in MS Excel. The company culture is award-winning, and they value bold and diverse thinkers.

Head of Design

Company: GoTo Group

Location: Other US Location

Posted Jan 27, 2025

The Head of Product Design at Gojek will lead the design vision across the company's ecosystem, ensuring seamless and memorable user experiences. This role involves defining design strategies, leading a multidisciplinary team, developing brand identity, collaborating with cross-functional teams, championing user-centric solutions, and fostering a culture of excellence and innovation. The ideal candidate should have 10+ years of design experience, with at least 5 years in a leadership role, preferably within tech, mobility, or consumer-facing products. They should possess strong strategic thinking, analytical skills, and a customer-centric mindset.

Lead Data Scientist

Company: Mastercard

Location: Other US Location

Posted Jan 27, 2025

Mastercard is a global technology company that powers economies and empowers people in over 200 countries. They support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. The Data & Services team, where the Lead Data Scientist role is located, provides cutting-edge services used by large organizations for multimillion-dollar decisions. The Data Scientist role involves creating data and analytics solutions, including AI and ML models, and working closely with business owners to understand requirements and performance metrics.

Technical Project Manager

Company: Fiserv

Location: Other US Location

Posted Jan 27, 2025

Fiserv, a global leader in Fintech and payments, is seeking a Technical Project Manager. The role involves managing small to medium initiatives or component phases of larger application development programs. The ideal candidate should have a Bachelor's Degree or equivalent, PMP and/or CSM certification, and 3+ years of progressive technology project management experience. Proficiency in Agile and Waterfall Methodologies, and experience with Project Management tools like JIRA, Clarity, MS Office Tools is required. The role involves ensuring project delivery, managing risks and issues, maintaining project budget, and tracking activity across distributed teams.

Large Corporate Sales (R-16905)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 27, 2025

Dun & Bradstreet is seeking a Strategic Account Manager for their Bengaluru office. The role involves identifying new business opportunities, making presentations to CFO/CXO level individuals, managing accounts from lead generation to final delivery, organizing events for customer acquisition, and maintaining a strong sales pipeline. The ideal candidate should have an MBA or relevant postgraduation, 3+ years of corporate B2B sales experience, knowledge of local commercial and industrial belts, strong analytical skills, excellent communication skills, and proficiency in MS Excel, PowerPoint, and Word. The role requires working cohesively with team members, direct supervision from the RM, and primary external interactions with decision-makers at MNCs, large Indian corporates, PSUs, and banks. Primary internal interactions include the operations team, finance, HR, facility, and IT infrastructure heads of other SBUs.

Backend Engineer for Integrations team (Node.js/TypeScript)

Company: Apify

Location: Other US Location

Posted Jan 27, 2025

Apify is seeking a Backend Engineer to join their Integrations team. The role involves designing and implementing backend services, building and maintaining APIs, collaborating with stakeholders, and ensuring high performance. The ideal candidate should have a technical background, expertise in Node.js and TypeScript, and experience with integration platforms. Apify offers a collaborative environment, autonomy for personal growth, flexible working hours, and a comprehensive benefits package including stock options, free lunches, and a generous hardware budget.

Performance and Reward Specialist

Company: Cermati.com

Location: Other US Location

Posted Jan 27, 2025

The job description outlines a role focused on Performance Management and Reward systems. The individual will advise management on effective performance review approaches, establish SOPs and policies, and ensure staff understanding of evaluation criteria. They will manage performance cases, collaborate with HR, and foster good performance practices. The role also involves designing and implementing total rewards processes, aligning with business and HR strategy, and conducting salary studies. Qualifications include a degree in HR Management, at least seven years of HR experience, proven experience in performance management, and strong knowledge of compensation principles and market trends.

Financial Crime Risk Manager

Company: Zopa Bank

Location: Other US Location

Posted Jan 27, 2025

Zopa, a peer-to-peer lending company founded in 2005, has evolved into Zopa Bank, focusing on customer-centric banking. They are seeking an experienced Financial Crime Risk Manager to join their Second Line Financial Crime Risk Team. The role involves developing and maintaining AML/CFT policies, conducting risk assessments, and ensuring controls scale with all products. The ideal candidate should have demonstrable experience in AML/CFT risk management, a deep understanding of UK regulations, strong communication skills, and the ability to work in a fast-paced environment.

Senior Executive, Sales (Klang Valley)

Company: Ninja Van

Location: Other US Location

Posted Jan 27, 2025

The job description outlines responsibilities for Internal Customer Management, Stakeholder Management, and Reporting. The role involves contributing to revenue and objectives, leading sales channels, cultivating a high-performance culture, conducting performance reviews, identifying development programs, fostering trusting relationships, collaborating with stakeholders, and managing a robust territory. The candidate should have a diploma or degree, extensive sales experience, and travel capabilities. Mandarin fluency is an advantage for managing the Chinese market.

Software Engineer - Java PL/SQL

Company: Nielsen

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Senior SQL Developer with expertise in TSQL or PLSQL. The role involves maintaining, enhancing, and optimizing the existing database codebase, primarily focusing on TSQL. Responsibilities include code maintenance, performance optimization, troubleshooting, refactoring, code reviews, documentation, collaboration, mentorship, and staying updated with database development best practices. The ideal candidate should have 5-8 years of professional experience, a Bachelor's degree in Computer Science or a related field, and strong proficiency in TSQL or PLSQL. Additional qualifications include experience with performance tuning, version control systems, and database security best practices. Soft skills required include excellent problem-solving, analytical, communication, and collaboration skills, as well as the ability to work independently and adapt to new technologies.

QA/QC Coordinator

Company: Radiant Digital

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a QAQC Coordinator position in Sonora, TX. The role involves planning, reviewing, and analyzing quality-related data, identifying problems, and offering resolutions. The coordinator may also conduct statistical studies, implement quality assurance systems, and act in vendor surveillance activities. A diploma is required, with further education such as a Bachelor's degree preferred but not required. No specific certifications are mentioned as required for this position.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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