Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior Data Reliability Engineer

Company: Everbridge

Location: Other US Location

Posted Jan 27, 2025

Everbridge is seeking a motivated and experienced Platform Engineer to join their team. The role involves ensuring the operational availability, security, performance, scalability, efficiency, monitoring, and integrity of Everbridge's data tier. The ideal candidate will have 3+ years of experience in production database and site reliability administration, devops, or SaaS technical operations. They should be proficient with Terraform, Salt, MongoDB, and any CI toolkit. Experience with AWS, coding in at least one programming language, and knowledge of database health monitoring, auditing, alerting, and diagnostics are preferred. Everbridge is an equal opportunity employer committed to fostering a diverse and inclusive work environment.

Customer Success Analyst

Company: insightsoftware

Location: Other US Location

Posted Jan 27, 2025

The job description is for a Renewals Management or Account Management position in the software industry. The role involves handling at-risk customers, creating renewal offers, negotiating contract terms, and maintaining CRM. The ideal candidate should have 2-4 years of experience, knowledge of CRM systems, and ability to work in a fast-paced environment. The position requires working in the evening shift (5:30 PM to 2:30 AM) in Hyderabad, India. Excellent communication skills and a strong focus on customer success are essential. The company values equal employment opportunity and conducts background checks.

Senior IT Auditor

Company: Atlassian

Location: Other US Location

Posted Jan 27, 2025

Atlassian is offering a remote position for a Senior IT Auditor in the Philippines. The role involves working across SOC, SOX, and operational audit programs, coordinating and executing audit activities globally, and improving technology processes and controls. The ideal candidate should have 5 years of experience in public multinational companies or accounting firms, expertise in SOX and SOC2 SSAE 18 compliance frameworks, and certifications like CPA, CIA, or CISA. The role requires strong communication skills, a proactive mindset, and excellent organizational abilities.

Senior Software Developer Engineer in Test

Company: Everbridge

Location: Other US Location

Posted Jan 27, 2025

Everbridge is seeking a highly skilled Software Development Engineer in Test (SDET) with strong JavaScript experience to join their dynamic team. The SDET will design and develop test automation frameworks, collaborate with development teams, and ensure the highest quality of software. Everbridge is a pioneer in the Critical Event Management domain, automating processes to manage critical events that impact people, businesses, and governments, thereby saving lives and assets. The company offers a high-performance culture, opportunities for career growth, and a positive atmosphere that values continuous learning and innovation.

Heating Engineer (Wales)

Company: Octopus Energy

Location: Other US Location

Posted Jan 27, 2025

Octopus Energy Services is recruiting plumbers to install Air Source Heat Pumps as part of their mission to drive the global renewable energy revolution. They prioritize customer experience and offer comprehensive training. The role involves working as part of a team, reviewing technical specifications, and commissioning heat pumps. Minimum requirements include a Level 2 NVQ in Plumbing and Heating or Mechanical Engineering Services, gas qualification, and relevant installation experience. Benefits include competitive salary, performance bonus, share options, and training at their R&D center.

Trapping & Imposition Operator

Company: Varsity Brands

Location: Other US Location

Posted Jan 27, 2025

Varsity Spirit, a leading global source for spirit-related activities including cheerleading, dance team, and performing arts, is seeking a Seasonal Trapping & Imposition Operator. The role involves imposing pages for printing, testing new printing methods, and assisting with production improvements. The company is committed to safety, entertainment, and traditional school leadership, impacting over a million athletes annually. The position is based in Edwardsville, KS, with potential for full-time employment after mid-June. Qualifications include an associates degree, experience with Prinergy, Rampage, Esko, or similar software, and knowledge of prepress and printing technology.

EMEA Accounting Manager

Company: Cloudflare

Location: Other US Location

Posted Jan 27, 2025

The Accounting Manager in Lisbon is responsible for ensuring the company's revenue recognition complies with US GAAP and company policies. This role is both advisory and operational, helping business partners make informed decisions while maintaining accounting compliance. The manager also develops and streamlines processes, stays current on financial accounting developments, and mentors junior team members. Key requirements include a Masters degree in Accounting, 10-15 years of experience, strong understanding of revenue accounting rules, and proficiency in MS Excel.

Network Security Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 27, 2025

Cloudflare is seeking an experienced Network Security Engineer to join their team. The role involves providing premium-level support to enterprise customers, diagnosing and resolving complex technical issues, and working with Engineering and Product teams to improve products and tools. The ideal candidate should have a minimum of 4 years of experience in network security or technical support, exceptional troubleshooting skills, strong customer service orientation, and proficiency in various network protocols and tools.

Technical Support Specialist, German

Company: NinjaOne

Location: Other US Location

Posted Jan 27, 2025

As a NinjaOne Technical Support Specialist in Berlin, Germany, you will work with a multinational, industry-leading product support team to provide excellent customer experiences. Your responsibilities include prioritizing customer calls and emails, troubleshooting Windows, Mac, and Linux issues, collaborating with various departments to resolve product issues, and creating product or technology training for internal and external teams. The role requires fluency in German and English, excellent communication skills, and at least 2 years of customer service experience. NinjaOne offers flexible working hours, professional growth opportunities, and a supportive work environment.

Solutions Consultant (Presales) - Austria

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 27, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for a Solutions Consultant to provide technical leadership and expertise, ensuring value realization of their investment with Palo Alto Networks. The role involves meeting and exceeding sales quotas, conducting discovery, and working closely with various teams to ensure customer implementation and adoption of solutions. The ideal candidate should have understanding of data networking, modern application design, and cloud architectures, and experience in delivering cybersecurity solutions and influencing key stakeholders.

Product Operations Associate

Company: Crypto.com

Location: Other US Location

Posted Jan 27, 2025

Cryptocom is seeking a Product Operations Associate to coordinate product offerings and manage stakeholder requests. The role involves working with cross-functional teams to improve operational excellence and enhance user experience. The ideal candidate should have strong collaboration skills, attention to detail, and a problem-solving mindset. The company offers a competitive salary, medical insurance, flexible work arrangements, and opportunities for career growth.

Senior Software Engineer (Java/Python/Go) - Delphix ES

Company: Perforce Software

Location: Other US Location

Posted Jan 27, 2025

Perforce Software Inc. is seeking a Senior Software Engineer to join their Ecosystems Development team. The role involves building market-defining products with a focus on product security, hardening, diagnosability, and supportability. The ideal candidate should have strong coding and design skills in Java, Python, or Go, along with analytical debugging and problem-solving skills. The position offers opportunities for process improvements, contributing to best practices, and working with a collaborative and inclusive team. Perforce Software is an Equal Opportunity Employer that values contributions, introduces new opportunities, and rewards employees well.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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