Excellent Customer Service Jobs in Other US Location
1,505,339 open positions · Updated daily
Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.
Marketing Manager - EMEA
Company: Kong
Location: Other US Location
Posted Jan 22, 2025
Kong EMEA is seeking a Regional Marketing Manager to oversee integrated campaigns across events, content marketing, social media, and paid digital campaigns within the Southern and Central EMEA region. The successful candidate will report to the Sr Director Marketing EMEA and collaborate with regional sales teams to understand market priorities and deliver impactful campaigns. Responsibilities include establishing a trusted partnership with sales stakeholders, managing regional budget and reporting, coordinating regional planning and execution, and maintaining ownership of regional performance through consistent reporting and optimization. The ideal candidate will have 10+ years of marketing experience in a hypergrowth, fast-paced environment, with expertise in software and SaaS subscription models. Strong collaboration skills, familiarity with marketing platforms, and a proven track record of delivering measurable results are required. Fluency in French and/or German is a must.
Senior Machine Learning Engineer - Conversational Experience
Company: Canva
Location: Other US Location
Posted Jan 22, 2025
Canva, a design platform, is seeking a machine learning software engineer with extensive industry experience. The role involves building and deploying machine learning models, collaborating on solutions to enhance the user experience, and mentoring team members. The Conversational Experience group aims to transform user interaction through innovative conversational AI solutions. Canva offers a range of benefits including equity packages, inclusive parental leave, and a wellbeing allowance.
Software Engineer (Golang) - ProcessOut - Integrations
Company: Checkout.com
Location: Other US Location
Posted Jan 22, 2025
Checkoutcom is a global company offering flexible payment solutions to enterprises like Samsung, Deliveroo, and Adidas. They are building a payment orchestration platform, ProcessOut, which powers many large brands. They are looking for a Junior Software Engineer to join their Backend team and work on their merchant-facing platform. The ideal candidate should have at least 1 year of software development experience, knowledge of web-related tech, and be able to communicate with third-party API providers. The role involves working within the Integration team, contributing to services and architecture, and cooperating with the Product team on new features.
Customer Success Manager
Company: Freshworks
Location: Other US Location
Posted Jan 22, 2025
Freshworks, a California-based company, is seeking a Customer Success Manager for their London team. The role involves acting as a strategic consultant and trusted advisor to midmarket and enterprise customers, ensuring customer satisfaction and retention. The ideal candidate should have at least 7 years of experience in a B2B environment, with a background in Solution Engineering or similar consultative roles. They should be comfortable presenting technology solutions, proactively growing customer relationships, and influencing change in complex organizations. Freshworks offers a comprehensive benefits package, including company-funded insurance, pension scheme, learning budget, fitness budget, free yoga classes, cycle to work scheme, company-funded lunch, employee assistance program, 25 days of annual PTO, and discounted tax support services. Freshworks is committed to diversity and equal opportunity in the workplace.
Senior Customer Success Advisor
Company: Rapid7
Location: Other US Location
Posted Jan 22, 2025
The job posting is for a Senior Customer Success Advisor at Rapid7, a cybersecurity company. The role involves acting as a trusted advisor for customers, managing relationships with key stakeholders, providing product expertise, staying updated on cybersecurity trends, advocating for customer needs, mitigating risks, and tracking performance metrics. The ideal candidate should have extensive experience in customer success, excellent communication skills, technical knowledge, and problem-solving abilities. Rapid7 is committed to diversity and equal opportunity employment.
Analyst / Sr Analyst
Company: EVERSANA
Location: Other US Location
Posted Jan 22, 2025
EVERSANA is a global company with over 7000 employees, committed to creating and delivering next-generation commercialization services to the life sciences industry. They are proud to be certified as a Great Place to Work and prioritize diversity and inclusion. The company is seeking a candidate with at least 1 year of experience in a healthcare or insurance-related role, preferably in patient services, benefit verification, reimbursement, or prior authorization. The role involves benefit verification, reimbursement, prior authorization, and handling phone calls. The candidate should have strong communication skills, proficiency in healthcare information systems, and the ability to work independently and as part of a team, including night shifts.
Staff Quality Engineer - Cypress
Company: Matillion
Location: Other US Location
Posted Jan 22, 2025
Matillion, a data productivity cloud company, is expanding its global presence with a new office in Hyderabad, India. They are seeking passionate, high-integrity individuals to join their growing business, specifically Staff Quality Engineers for Team Green. The role involves mentoring junior team members, designing quality frameworks, advocating for testing excellence, and fostering collaboration within cross-functional teams. The ideal candidate should have proficiency in end-to-end testing of SaaS applications, experience in developing test automation tools, deep understanding of the software development life cycle, and proficiency in Java, JavaScript, and cloud technologies.
Lead Software Engineer - Site Reliability
Company: Freshworks
Location: Other US Location
Posted Jan 22, 2025
Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshservice, and Freshchat. They have been recognized by reputable sources like CNBC, Forbes, and TrustRadius. The job description involves writing scripts for DevOps tasks, integrating with tools, managing user accounts, performing Linux administration, designing CICD pipelines, setting up monitoring and logging solutions, and more. Qualifications include extensive experience with programming, Linux, Git, CICD tools, IaC tools, Kubernetes, cloud computing, and database administration.
Customer Support Manager - APAC
Company: Sensor Tower
Location: Other US Location
Posted Jan 22, 2025
Sensor Tower is hiring a Customer Support Specialist for a hybrid role in Tokyo. The role involves providing expert support to customers, identifying their needs, and resolving technical issues. The ideal candidate should be fluent in Japanese and English, have at least 35 years of experience in a customer-facing role, and possess excellent communication and problem-solving skills. Sensor Tower offers a flexible work environment, competitive benefits, and a commitment to equal employment opportunity.
Customer Support Specialist
Company: Red Points
Location: Other US Location
Posted Jan 22, 2025
Red Points is a leading solution for companies to combat counterfeits, piracy, impersonation, and distribution abuse. They offer a scalable and cost-effective platform, with over 1000 companies relying on them. The company is seeking a Customer Support Specialist to ensure clients have a seamless experience. The role involves addressing customer inquiries, providing operational support, collaborating with teams to resolve technical issues, and gathering customer feedback for product improvement. The company offers a friendly, diverse work environment, top-notch health insurance, flexible working hours, and various benefits.
Education Manager, Australia and New Zealand (ANZ)
Company: Xero
Location: Other US Location
Posted Jan 22, 2025
Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero aims to make running a business beautiful by enhancing efficiency, connecting businesses with big technology, and fostering a supportive community. The Education Manager for ANZ will develop and manage the regional education strategy, ensuring high engagement with AU and NZ Go-To-Market teams, and maintaining strong relationships with key stakeholders. The role requires proven experience in team management, education content development, project management, and stakeholder management. Xero offers generous benefits, including flexible working, career development, and a positive work environment.
Analyst II, Scheme Compliance
Company: Checkout.com
Location: Other US Location
Posted Jan 22, 2025
Checkoutcom, a leading fintech company, is seeking an ambitious Scheme Compliance Analyst II to join their global team. The role involves conducting detailed investigations on suspected merchants, collaborating with various stakeholders, and ensuring compliance with card scheme regulations. The ideal candidate should have a bachelor's degree, experience in digital payments or fintech, and a strong understanding of card schemes rules and regulations. The company values diversity, inclusivity, and continuous learning, and offers a supportive work environment.