Excellent Customer Service Jobs in Remote

421,033 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Sales Development Representative UK - Benelux

Company: Saviynt

Location: Remote

Posted Feb 01, 2025

Saviynt is hiring Sales Development Representatives for a remote position. The role involves identifying and generating sales opportunities, requiring native fluency in Dutch and English, and at least 13 years of successful experience in technology sales development. The candidate should have exceptional communication skills, be self-motivated, and able to work independently in a fast-paced environment. Saviynt is a high-growth Platform as a Service company focused on Identity Authority, offering tremendous growth and learning opportunities in a welcoming and positive work environment.

UI/UX Designer - PM - Management

Company: Accuris

Location: Remote

Posted Feb 01, 2025

Accuris, a company known for accelerating innovation in engineering workflows, is seeking a UX Designer with 3+ years of experience. The role involves designing user-friendly AI-driven solutions, collaborating with cross-functional teams, conducting user research, and staying updated on UX/UI trends. The company offers equal employment opportunities and is committed to building an evolvable knowledge and data platform for STEM professionals.

HR Generalist

Company: Iodine Software

Location: Remote

Posted Feb 01, 2025

Iodine Software, recognized as one of Austin's best places to work, is seeking a Human Resources Generalist. The role involves supporting People Operations, talent acquisition, employee lifecycle tasks, engagement efforts, and HR projects. The company offers comprehensive healthcare, telehealth services, savings accounts, retirement plan, and various insurances. The position is remote and offers a compensation range of $60K - $100K. Joining Iodine provides an opportunity to drive smarter healthcare processes through technology and be part of a passionate, ambitious team.

Cisco UCCE Consultant

Company: Miratech

Location: Remote

Posted Feb 01, 2025

Miratech, a global IT services and consulting company, is expanding its team of Consultants to deliver end-to-end Customer Experience (CX) solutions. They are seeking an experienced Cisco UCCE Consultant for part-time or project-based opportunities. The role involves designing and implementing UCCE solutions, developing IVR applications, conducting testing, and troubleshooting. Qualifications include 5+ years of experience with Cisco UCCE, CVP, ICM, and Call Studio, strong expertise in IVR development, and familiarity with CRM integrations. Miratech offers a culture of Relentless Performance, competitive pay and benefits, work from anywhere flexibility, professional development opportunities, global impact, a welcoming multicultural environment, and sustainable business practices.

Senior Data Analyst

Company: Wpromote

Location: Remote

Posted Feb 01, 2025

Wpromote is seeking a Senior Data Analyst with strong data analysis skills, proficiency in R or Python, and SQL. The role involves data mining, cleansing, analysis, experimental design, and visualization. The individual will provide actionable insights to clients' marketing initiatives and work with teams like Engineering, Reporting, Product, Paid Media, and Data Science. The annual salary ranges from $80,000 to $105,000, depending on factors like skill set, experience, education, and certifications. The position is not eligible for immigration sponsorship but can be performed remotely in most US states, with preference for candidates in the Pacific Time Zone. Wpromote is committed to diversity and inclusion.

SEO Analyst (Costa Rica)

Company: Granicus LLC

Location: Remote

Posted Feb 01, 2025

Granicus, a leading GovTech company, is seeking a remote SEO Analyst based in Costa Rica. The role involves managing SEO, CRO, and content services for clients, conducting research and analysis, and creating reports. The ideal candidate should have a strong background in digital SEO tools, critical thinking skills, and excellent communication abilities. Granicus offers a transparent, inclusive culture with opportunities for professional growth and impact.

Senior/Principal Engineer - Developer Enablement

Company: Accuris

Location: Remote

Posted Feb 01, 2025

Accuris, a company known for accelerating innovation in engineering workflows, is seeking a talented Engineer to join its Developer Enablement team. The role involves enabling Product Development teams to deploy and operate their code on scalable, secure, and reliable infrastructure. The ideal candidate should have a strong background in cloud and infrastructure engineering, experience with AWS, Azure, and Kubernetes, and proficiency in CICD tools, Terraform, Ansible, and container orchestration. The role also requires understanding of cost modeling, security best practices, and compliance frameworks.

Scaled Customer Success Manager

Company: Red Canary

Location: Remote

Posted Feb 01, 2025

Red Canary is a cybersecurity company that aims to protect, support, and empower organizations to make secure decisions. They are seeking a proactive and customer-focused Scaled Customer Success Manager to help customers optimize their use of the Red Canary portal. The role involves managing incoming requests, troubleshooting issues, offering guidance on best practices, and ensuring customers derive maximum value from the platform. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. They offer a rich benefits program and a culture that encourages authenticity.

Product Owner & Training Specialist - BenefitPoint

Company: World Insurance Associates LLC

Location: Remote

Posted Feb 01, 2025

The job posting is for a Product Owner and Training Specialist role at BenefitPoint. The role involves managing system configurations, ensuring data integrity, leading system migrations for newly acquired offices, and creating and delivering training programs. The ideal candidate should have strong project management skills, technical expertise, and a passion for training. They will oversee system configuration, coordinate setup for new team members, manage system migrations, lead training sessions, and drive continuous improvement efforts. The role requires proficiency in Microsoft Excel, PowerPoint, and Word, and knowledge of the employee benefits insurance industry is a plus. 35-50% travel is required.

National Account Manager | PMO Director

Company: Centric Software

Location: Remote

Posted Feb 01, 2025

Centric Software is seeking a PMO Director for North America to oversee key customer accounts, ensure successful C8 PLM implementation projects, and lead PMO Transformation initiatives. The role offers flexibility, strong autonomy, and the opportunity to contribute to a growing company. Qualifications include 10+ years of experience in project or PMO management, a track record of successful software implementations, and PMP certification. Familiarity with Jira, Confluence, and agile methodologies is preferred.

Integrations Sales Development Representative

Company: AxisCare Home Care Software

Location: Remote

Posted Feb 01, 2025

AxisCare is seeking an Integrations Sales Development Representative to promote and sell various integrated partners to their current customer base. The role involves responding to and qualifying new inbound leads, tracking success rates, maintaining accurate records, and connecting clients to appropriate resources. The ideal candidate should have excellent communication skills, strong attention to detail, and relevant sales experience. The company offers a competitive salary with commission, full medical insurance, and a generous 401K match. AxisCare, founded in 2011, is a fast-growing home care agency with a web-based management platform that helps agencies manage CRM, scheduling, billing, and more. The company is headquartered in Waco, TX, and has clients in all 50 states and 7 other countries.

Bilingual Customer Success Specialist (PST, Remote)

Company: PolicyMe

Location: Remote

Posted Feb 01, 2025

PolicyMe, a Toronto-based insurtech startup, is seeking a bilingual Customer Success Specialist. The role involves managing life insurance applications, coordinating with clients and vendors, and maintaining accurate policy records. The ideal candidate should have 12 years of relevant experience, strong communication skills, and a positive attitude. PolicyMe offers generous PTO, health benefits, and resources for professional development. The company is committed to equal opportunity and accessibility.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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