Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Generative AI Solution Engineer

Company: GuidePoint Security

Location: Remote

Posted Dec 01, 2025

GuidePoint Security is seeking a skilled Generative AI Engineer/Architect to join their technology team. The role involves designing, implementing, and managing secure and scalable generative AI solutions using AWS services. The position requires collaboration with IT infrastructure and information security teams to ensure adherence to enterprise security standards and industry best practices. The ideal candidate should have 5+ years of experience in cloud engineering and solutions architecture, with a focus on AWS and AI solutions. Strong understanding of generative AI concepts, LLMs, and foundational ML principles is required. Excellent problem-solving skills, communication abilities, and experience applying security principles to AI implementations are essential.

Staff Software Engineer - Data

Company: Stripe

Location: Remote

Posted Dec 01, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Company Universe team focuses on data-driven solutions to support Sales, Marketing, and Self-Serve Growth. The role of Staff Software Engineer involves designing and developing data pipelines, applications, and tools to empower these teams and improve customer experiences.

Business Development Manager - Connect

Company: PLACE Corporate Careers

Location: Remote

Posted Dec 01, 2025

Transactly is seeking a Business Development Manager to expand their Connect business by securing enterprise clients and cultivating partnerships. The role offers competitive compensation, remote flexibility, and opportunities to shape the future of real estate services through innovative solutions.

Lead Full Stack Engineer - Java/J2EE (Director level)

Company: First Advantage

Location: Remote

Posted Nov 30, 2025

First Advantage is seeking a Lead Full Stack Engineer to drive architecture and engineering excellence for JavaJ2EE applications on Azure. The role involves technical leadership, mentorship, and hands-on development, with a focus on secure, scalable systems. The company values diversity, inclusion, and employee growth.

Data Scientist II - Growth Marketing

Company: Pinterest

Location: Remote

Posted Dec 01, 2025

Pinterest is seeking a Data Scientist to join their marketing team and drive revenue growth through advanced marketing measurement frameworks, statistical models, and data analysis. The role involves collaborating with cross-functional teams to optimize marketing strategies, assess campaign effectiveness, and provide actionable insights to leadership.

Customer Success

Company: ElevenLabs

Location: Remote

Posted Dec 01, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to manage a large book of business and drive client success.

Resource Management Coordinator

Company: GuidePoint Security

Location: Remote

Posted Dec 01, 2025

The Resource Management Coordinator role involves strategic resource planning, project support, and stakeholder collaboration. It requires expertise in scheduling, systems proficiency, and analytical skills to ensure efficient delivery and team success.

Customer Success - Commercial

Company: ElevenLabs

Location: Remote

Posted Dec 01, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a Customer Success professional to drive client success and scale their impact.

Technical Program Manager - Dropbox Dash

Company: Dropbox

Location: Remote

Posted Dec 01, 2025

Dropbox is seeking a highly skilled Technical Program Manager to lead engineering-wide programs for the Connectors team in Poland. The ideal candidate will have strong technical expertise, excellent communication skills, and experience managing large cross-functional programs. The role involves driving program development, aligning stakeholders, and ensuring successful delivery of strategic initiatives.

Software Engineer

Company: Tines

Location: Remote

Posted Dec 01, 2025

The job summary describes a role in the engineering team responsible for building a Records solution for data management and analytics. The role involves driving impactful changes, collaborating with design and product teams, writing high-quality code, identifying areas for improvement, mentoring other engineers, and working on projects like scaling the Records feature and creating new types of dashboards. The role requires 4+ years of experience as a software engineer, proficiency in high-level programming languages, and a focus on the most important problems. The company values health, sustainability, inclusivity, and support for employees' growth.

Administrative Assistant (Virtual)

Company: Celeste

Location: Remote

Posted Nov 30, 2025

This text promotes remote virtual assistant opportunities with competitive rates, remote work flexibility, and long-term client partnerships. It highlights skills required, benefits like supportive teams, and open positions for experienced professionals worldwide.

Influencer Marketing Intern

Company: FamFluence

Location: Remote

Posted Nov 30, 2025

FamFluence Talent Management is seeking an Influencer Marketing Intern to assist with securing influencer campaign activations, building relationships with influencers, researching and recommending influencers, analyzing campaign data, staying updated with market trends, conducting outreach to brands, and applying to campaigns through platforms. The internship is virtual, offers college credit, and requires a minimum of 15 hours per week commitment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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