Excellent Customer Service Jobs in Remote

Positions 421,112 Updated daily

The demand for remote Excellent Customer Service talent has surged as brands prioritize flexible support solutions.

Top tech companies—such as GitHub, Shopify, and HubSpot—list remote Excellent Customer Service positions with competitive pay ranges that start at $45,000 and climb above $70,000 for senior roles.

With salary transparency on Job Transparency, applicants can instantly compare remote Excellent Customer Service wages across industries and negotiate confidently.

Remote Excellent Customer Service roles often offer 40-hour weeks, generous PTO, and the freedom to work from any location.

Senior Software Engineer - Ads Experimentation Platform

Company: Reddit

Location: Remote

Posted Dec 02, 2025

Reddit primarily generates revenue through advertising and is working towards building a massive business to fund its mission. The Ads Experimentation Platform team builds tools for engineers and scientists to test new products and verify ideas in the ads marketplace. The team is committed to building scalable and flexible pacing infrastructures to improve market efficiency and budget-aware testing capacity.

Site Reliability Engineering Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Site Reliability Engineering Manager to lead a high-performance team in a distributed environment. The role involves leading a team, representing the IS team to stakeholders, organizing internal projects, mentoring engineers, and ensuring proper team focus on priorities and deliverables.

Lead Product Manager - Platform

Company: Lumos

Location: Remote

Posted Dec 02, 2025

This job description outlines a Lead Platform Product Manager role focused on developing core identity governance services, collaborating with engineering and security teams, and building scalable systems for enterprise customers. It emphasizes platform ownership, data aggregation, API design, and cross-team collaboration.

Lead Product Marketing Manager

Company: Apollo.io

Location: Remote

Posted Dec 02, 2025

This job description outlines the responsibilities and requirements for a Lead Product Marketing Manager role at Apollo, emphasizing cross-functional collaboration, ownership mindset, and strategic initiatives across the customer lifecycle. The position demands expertise in GTM strategy, product positioning, and data-driven decision-making to drive growth and customer engagement.

Senior Software Engineer - Backend Engineering

Company: Red Cell Partners

Location: Remote

Posted Dec 02, 2025

Trase Systems is an AI company founded in 2023 that empowers enterprise leaders to deploy, manage, and optimize AI solutions. They specialize in AI agents and have topped the Hugging Face GAIA Leaderboard. The company is seeking a backend engineer to design, develop, and maintain scalable backend services and cloud infrastructure.

Silicon Alliances Ecosystem Development Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a global distributed team. The role of a Silicon Alliances Ecosystem Development Manager involves working with semiconductor companies to combine open source adoption with innovative optimizations, developing joint product roadmaps, and creating go-to-market strategies.

Public Cloud Project Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring a Public Cloud Project Manager to manage key Tier 1 Enterprise Public Cloud accounts, collaborate with various stakeholders, and ensure successful project delivery. Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.

Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping

Company: Found

Location: Remote

Posted Dec 02, 2025

Found is a company supporting self-employed individuals with tools for financial management and security. They are seeking a Senior FullStack Engineer to enhance their bookkeeping and invoicing systems while offering competitive compensation, equity, and flexible work arrangements. The role involves collaborating on product development and improving technical operations.

Rust Engineering Lead - Linux and Open Source

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is hiring Rust Engineering Leads to drive adoption of Rust in their open-source projects and platforms like Ubuntu. The role involves designing software, advocating for Rust, and collaborating globally in a distributed environment with opportunities for growth and innovation.

Engineering Manager for IAM (Identity and Access Management)

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an Engineering Manager for IAM to build high-performing services and secure identity and access management solutions. The role involves working with upstream open source projects and internal teams to deliver high quality software.

Engineering Manager - Managed Services

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They offer a globally remote role for an Engineering Manager to manage a growing engineering team and deliver quality managed services. The company values diversity, offers a distributed work environment, and provides benefits like a personal learning budget and annual compensation review.

Partner Sales Manager - Hewlett Packard Enterprise

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical promotes itself as a leading open source provider with widespread enterprise adoption and global collaboration. The text highlights growth opportunities, key partnerships, and a job opening for a Partner Sales Manager with HPE, emphasizing innovation and open source capabilities.

Frequently Asked Questions

How do I identify high-paying remote Excellent Customer Service jobs?
Search Job Transparency’s Remote Excellent Customer Service listings filtered by salary, and prioritize employers that publish full wage ranges. Verify that the job description includes a remote work clause and check the company’s industry rating for pay competitiveness. Apply to roles that list a salary band above the median for remote Excellent Customer Service in your region.
What skills are essential for remote Excellent Customer Service roles?
Strong written communication, proficiency with help‑desk software, and the ability to resolve issues using remote collaboration tools are core. Add expertise in CRM platforms like Zendesk or Salesforce and demonstrate empathy through customer journey mapping. Show evidence of handling high-volume tickets or multi‑channel support in previous remote positions.
Can I negotiate salary for remote Excellent Customer Service positions?
Yes—use the salary transparency data to benchmark similar roles and prepare a salary proposal that reflects your experience, skill set, and the remote work value you bring. Highlight any certifications or advanced customer support metrics you’ve achieved, and negotiate a higher base or a performance bonus tied to customer satisfaction scores.

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