Excellent Customer Service Jobs in Remote

Positions 421,112 Updated daily

The demand for remote Excellent Customer Service talent has surged as brands prioritize flexible support solutions.

Top tech companies—such as GitHub, Shopify, and HubSpot—list remote Excellent Customer Service positions with competitive pay ranges that start at $45,000 and climb above $70,000 for senior roles.

With salary transparency on Job Transparency, applicants can instantly compare remote Excellent Customer Service wages across industries and negotiate confidently.

Remote Excellent Customer Service roles often offer 40-hour weeks, generous PTO, and the freedom to work from any location.

Senior Staff Software Engineer NFS - Protocol

Company: Hammerspace

Location: Remote

Posted Dec 02, 2025

Hammerspace is seeking a highly skilled Senior Staff Software Engineer to join their team and focus on the development and enhancement of NFS Network File System protocols. The successful candidate will play a pivotal role in their distributed Hyperscale NAS product, contributing to its robustness, performance, and scalability. The role involves protocol development, architecture and design, code development and review, test automation, customer support, remote collaboration, mentorship, and community participation.

Director of Customer Operations – Fast Growing DTC Brand (Supplements)

Company: MNY Ventures

Location: Remote

Posted Dec 02, 2025

MNY Ventures is a fast-growing wellness brand seeking a Director of Customer Operations to lead and transform their 40+ person global customer service team. The role involves managing a high-volume CS operation, implementing systems to improve metrics, and driving performance standards. MNY Ventures offers a high-trust culture, autonomy, and the opportunity to build something world-class.

Head of Customer Service - Subscription Ecommerce Brand

Company: MNY Ventures

Location: Remote

Posted Dec 02, 2025

MNY Ventures seeks a Head of Customer Service to scale their high-growth supplement brand. The role involves managing a large team, optimizing performance, and driving key metrics like CSAT and Trustpilot scores. The company emphasizes autonomy, innovation, and a fast-paced environment.

VP of Customer Experience – High-Growth Supplement Brand

Company: MNY Ventures

Location: Remote

Posted Dec 02, 2025

MNY Ventures is a fast-growing health supplement company seeking a customer service leader to manage a 40+ person global team. The role involves rebuilding and enforcing customer service processes, hiring and coaching team members, and owning key performance metrics. The ideal candidate has 5+ years managing large customer service teams in high-growth DTC or subscription businesses, with strong coaching instincts and a data-driven approach.

DRG Clinical Validation Nurse

Company: MedReview

Location: Remote

Posted Dec 02, 2025

MedReview is seeking a registered nurse with clinical validation experience to join their coding department. The role involves performing clinical validation, interpreting clinical guidelines, and maintaining high-quality case reviews in a fast-paced environment. The position offers remote work flexibility, competitive salary, and benefits.

Solutions Engineer

Company: First Advantage

Location: Remote

Posted Dec 02, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The Solutions Engineer role supports the Sales team, working with cross-functional teams to ensure smooth client onboarding, fast delivery, and successful customer outcomes.

Liability Claims Examiner

Company: Raphael and Associates

Location: Remote

Posted Dec 02, 2025

Raphael & Associates is a third-party claims administrator seeking experienced professionals for a Liability Desk Examiner role. The position involves end-to-end management of liability loss claims, conducting investigations, interviewing parties, and evaluating claims. The company offers a competitive compensation package, benefits, and the opportunity to work with a dedicated team in a dynamic growing company.

Sr Staff Software Engineer - QA

Company: Hammerspace

Location: Remote

Posted Dec 02, 2025

The job posting is for a Senior Software QA Engineer position at Hammerspace, focusing on testing Storage Filesystems, distributed systems, and Protocols like NFS and SMB. The role involves leading testing efforts, collaborating with development and customer support teams, and developing test automation. The company offers a competitive salary range, comprehensive benefits, and values diversity and inclusion.

Finance Specialist

Company: First Advantage

Location: Remote

Posted Dec 02, 2025

The job posting is for a detail-oriented Finance Specialist to support the HKASEAN Finance team. The role involves ensuring accuracy and efficiency of financial operations across Hong Kong, Singapore, Malaysia, and the Philippines. The position offers benefits such as working from home, HMO coverage, optical and medicine reimbursements, generous leave credits, and opportunities to gain hands-on experience in regional finance operations and statutory compliance.

Customer Service Manager – High-Growth Subscription E-commerce Brand

Company: MNY Ventures

Location: Remote

Posted Dec 02, 2025

MNY Ventures is seeking a Customer Service Manager to lead a rapidly growing support team of 40 agents and 5 team leads. The role involves building scalable SOPs, high-precision QA systems, and performance management frameworks. The ideal candidate should have 3-5+ years of experience managing CS teams in high-volume DTC e-commerce or subscription businesses, with direct experience using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe.

Head of Data

Company: ApprovalMax Limited

Location: Remote

Posted Dec 02, 2025

ApprovalMax is an award-winning B2B software that streamlines bill and expense approval processes for businesses worldwide. The company is seeking a Head of Data to lead their data team, drive data-driven decision making, and optimize data processes and infrastructure. The role requires technical expertise, leadership skills, and stakeholder management to support strategic initiatives and deliver actionable insights.

C, Golang Software Engineer working on dqlite, a Raft extension for SQLite

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They are hiring a software developer to work on dqlite, their distributed SQLite database. The company offers a remote position with opportunities for learning and development, and values diversity and inclusion.

Frequently Asked Questions

How do I identify high-paying remote Excellent Customer Service jobs?
Search Job Transparency’s Remote Excellent Customer Service listings filtered by salary, and prioritize employers that publish full wage ranges. Verify that the job description includes a remote work clause and check the company’s industry rating for pay competitiveness. Apply to roles that list a salary band above the median for remote Excellent Customer Service in your region.
What skills are essential for remote Excellent Customer Service roles?
Strong written communication, proficiency with help‑desk software, and the ability to resolve issues using remote collaboration tools are core. Add expertise in CRM platforms like Zendesk or Salesforce and demonstrate empathy through customer journey mapping. Show evidence of handling high-volume tickets or multi‑channel support in previous remote positions.
Can I negotiate salary for remote Excellent Customer Service positions?
Yes—use the salary transparency data to benchmark similar roles and prepare a salary proposal that reflects your experience, skill set, and the remote work value you bring. Highlight any certifications or advanced customer support metrics you’ve achieved, and negotiate a higher base or a performance bonus tied to customer satisfaction scores.

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