Excellent Customer Service Jobs in Remote

Positions 421,112 Updated daily

The demand for remote Excellent Customer Service talent has surged as brands prioritize flexible support solutions.

Top tech companies—such as GitHub, Shopify, and HubSpot—list remote Excellent Customer Service positions with competitive pay ranges that start at $45,000 and climb above $70,000 for senior roles.

With salary transparency on Job Transparency, applicants can instantly compare remote Excellent Customer Service wages across industries and negotiate confidently.

Remote Excellent Customer Service roles often offer 40-hour weeks, generous PTO, and the freedom to work from any location.

Staff Product Designer - Unified Service Platform

Company: Gusto, Inc.

Location: Remote

Posted Dec 02, 2025

The role is for a Staff Product Designer to join Gusto's Unified Service Platform team and help redefine customer support experiences using AI. The team aims to build AI-driven solutions that transform customer touchpoints into efficient and delightful experiences. The role involves designing intuitive customer support experiences, collaborating with cross-functional teams, and staying updated with AI advancements.

Engineering Manager - Web

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open-source software and operating systems, with a focus on enterprise and technology markets. The company is founder-led, profitable, and growing, with a globally distributed team. They are hiring a Web Engineering Manager to work collaboratively across the organization to deliver reliable, scalable, and delightful user experiences for Canonical products.

Technical Author (multiple roles and seniority levels)

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical seeks Technical Authors to enhance documentation practices across products and teams. Roles offer growth, collaboration, and global impact with competitive benefits.

Graduate HR Generalist

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They are a pioneer in global distributed collaboration and are looking for a Graduate HR Generalist to join their APAC region. The role involves providing HR support, maintaining HRIS, owning global projects, partnering with managers and employees, processing new hires, providing benefits support, conducting audits, and improving processes.

Revenue Accounting Manager - Software Industry, IFRS 15, NetSuite

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring a Revenue Accounting Manager to drive revenue recognition processes and ensure proper application of revenue accounting guidance. The company values collaboration, innovation, and a distributed work environment.

Ubuntu Security Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical promotes its role as a leading open-source provider, highlighting opportunities in security engineering with global collaboration, competitive compensation, and professional development. The job emphasizes innovation, remote work flexibility, and contributions to open-source communities.

Python Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Python development and collaboration with the open source community. The company offers remote work opportunities and values diversity and excellence.

Software Engineering Manager - Ubuntu Linux Kernel

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is founder-led, profitable, and growing. They are hiring Software Engineering Managers to lead technical teams in various aspects of Linux kernel delivery and support. The role involves leading a distributed team, working with silicon or cloud partners, ensuring compatibility with diverse hardware platforms, maintaining quality control standards, mitigating security threats, and engaging with other teams and the open source community.

Partner Sales Manager - Dell

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with its flagship product Ubuntu being widely used in enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a global distributed team and a focus on open source innovation. Canonical is hiring a Partner Sales Manager to work closely with Dell and other major partners to build strategic relationships, generate and transact opportunities, and grow Canonical's market share.

Sales/Business Development for Digital Marketing Agency

Company: Bonafide

Location: Remote

Posted Dec 02, 2025

Bonafide is a modern marketing company seeking driven, energetic candidates for a Sales Development Representative role. The position involves researching and developing qualified opportunities using various sales and marketing tools. The ideal candidate is self-motivated, consultative, digitally savvy, organized, passionate, curious, confident, and growth-minded. The company offers a competitive compensation package, benefits, and a fun work environment.

Product Marketing Manager – IoT & Embedded Systems

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on IoT and embedded systems. The company offers solutions like Ubuntu Core and Ubuntu Pro for Devices, which are trusted by major companies. Canonical is seeking a Product Marketing Manager for IoT and Embedded Systems to drive adoption and commercial success of their IoT portfolio.

Staff Backend Engineer

Company: Apollo.io

Location: Remote

Posted Dec 02, 2025

This job description outlines the role of a Staff Software Engineer at Apollo, emphasizing responsibilities like leading technical initiatives, building scalable systems, and mentoring teams. It highlights requirements such as 10+ years of backend experience, expertise in distributed systems, and familiarity with AI tools. The position offers opportunities to impact millions of users through innovative projects involving LLMs and agentic automation.

Frequently Asked Questions

How do I identify high-paying remote Excellent Customer Service jobs?
Search Job Transparency’s Remote Excellent Customer Service listings filtered by salary, and prioritize employers that publish full wage ranges. Verify that the job description includes a remote work clause and check the company’s industry rating for pay competitiveness. Apply to roles that list a salary band above the median for remote Excellent Customer Service in your region.
What skills are essential for remote Excellent Customer Service roles?
Strong written communication, proficiency with help‑desk software, and the ability to resolve issues using remote collaboration tools are core. Add expertise in CRM platforms like Zendesk or Salesforce and demonstrate empathy through customer journey mapping. Show evidence of handling high-volume tickets or multi‑channel support in previous remote positions.
Can I negotiate salary for remote Excellent Customer Service positions?
Yes—use the salary transparency data to benchmark similar roles and prepare a salary proposal that reflects your experience, skill set, and the remote work value you bring. Highlight any certifications or advanced customer support metrics you’ve achieved, and negotiate a higher base or a performance bonus tied to customer satisfaction scores.

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