Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Senior Software Engineer

Company: Podium

Location: Remote

Posted Nov 29, 2025

Podium is seeking a FullStack Software Engineer in Brazil to develop scalable AI-driven systems that modernize dealership communication and transactions. The role involves collaborating across teams, continuously improving the platform, and contributing to a culture of learning and innovation. The company offers a remote-first work environment, generous benefits, and an equal opportunity employer policy.

Settlement Support Coordinator

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Settlement Support Coordinator at InvestorKit is critical in delivering an exceptional client experience from the moment a property goes unconditional to the successful completion of settlement. The coordinator is the primary point of contact, responsible for coordinating all aspects of the settlement journey, including liaising with internal teams and external stakeholders. The role allows Senior Property Acquisitions Analysts to focus on sourcing and securing properties while the coordinator takes ownership of the post-purchase experience. The coordinator's dedication, systems discipline, and communication skills directly impact InvestorKit's reputation and the long-term satisfaction of its clients.

Senior Product Manager - Analytics

Company: Typeform

Location: Remote

Posted Nov 29, 2025

Typeform is seeking a Senior Product Manager to lead the transformation of their reporting and analytics experience. The role involves owning the strategy and execution of AI-first analytics capabilities to deliver actionable insights and drive long-term revenue growth and customer satisfaction. The ideal candidate will have strong strategic thinking, high ownership mindset, cross-functional collaboration skills, and deep product knowledge in analytics, data visualization, and reporting, especially for SaaS or B2B.

Technical Product Marketing Manager - Cybersecurity

Company: Canonical

Location: Remote

Posted Nov 29, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1200 colleagues in 75+ countries. Canonical is seeking a Technical Product Marketing Manager to develop go-to-market plans for their global security and compliance portfolio, requiring deep technical understanding and strategic marketing expertise.

Financial Analyst

Company: Canonical

Location: Remote

Posted Nov 29, 2025

The role of a Financial Analyst at Canonical involves generating insights into business operations, supporting financial planning and forecasting, providing analysis of commercial initiatives, creating objective analyses and processes, and partnering with stakeholders. The ideal candidate is highly analytical, independent, and has a desire to learn and leverage data to advise on critical decisions. The company offers a distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, and other benefits.

Sales Development Representative - Twilio.org

Company: Twilio

Location: Remote

Posted Nov 29, 2025

Twilio is seeking a Sales Development Representative to join their team and play a key role in growing their social impact. The role involves lead qualification, net new customer acquisition, and solution selling within nonprofit SMB accounts. The ideal candidate should have experience in selling and closing in the cloud communications platform market, and a deep personal interest in the social impact market.

Technical Product Owner

Company: Bitovi

Location: Remote

Posted Nov 29, 2025

Bitovi is seeking a Technical Product Owner to join their team and transform technology delivery. The role involves working with stakeholders, defining and executing a technical roadmap, and leading software and AI projects. Bitovi offers a collaborative, remote work environment with excellent benefits and opportunities for professional growth.

Machine Learning Scientist (L5) - Content & Conversation Modeling

Company: Netflix

Location: Remote

Posted Nov 29, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content & Conversation Modeling team develops ML solutions to drive content strategy, acquisition, scheduling, and advertising decisions. They seek a senior machine learning scientist to innovate predictive models, partner with content strategy teams, and own the end-to-end ML model development lifecycle.

Senior Data Architect

Company: Fortive

Location: Remote

Posted Nov 29, 2025

The text describes a senior enterprise architecture role focused on defining and maintaining an enterprise architecture strategy aligned with business objectives. The role involves leading and mentoring a team of architects, establishing governance and standards, driving cross-functional alignment, evaluating emerging technologies, and building relationships with partners. The ideal candidate should have extensive experience in data architecture, leadership, data modeling, data engineering, and cloud platforms like Azure and AWS.

Implementation Engineer - Medical Imaging

Company: PaxeraHealth

Location: Remote

Posted Nov 29, 2025

This job posting promotes a remote position at PaxeraHealth Corp in the healthcare IT field, highlighting opportunities for technical support, collaboration with cross-functional teams, and benefits like competitive salary, health insurance, and a friendly work environment. The company emphasizes innovation, excellence, and growth potential.

Specialist - Community Support

Company: Kickstarter PBC

Location: Remote

Posted Nov 29, 2025

The text describes the role of a Community Support Specialist at Kickstarter, including responsibilities such as answering support tickets, maintaining quality standards, and collaborating with internal stakeholders. The ideal candidate should be based in Singapore, fluent in English and Mandarin, have customer service experience, and possess a positive, solutions-oriented attitude.

Global Senior Leave of Absence Program Manager

Company: Reddit

Location: Remote

Posted Nov 29, 2025

The job posting is for a Global Sr LOA Program Manager to lead and scale leave of absence, workplace accommodation, wellness, and workers compensation programs. The role involves designing, managing, and optimizing leave and accommodation strategies, ensuring compliance with global regulations, and delivering a best-in-class employee experience. The position requires 8-10+ years of experience, strong knowledge of global leave laws, and proven program management skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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