Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
SVP of Marketing
Company: Planet
Location: USA
Posted Jan 31, 2025
The Senior Vice President of Marketing at Planet is a high-impact executive role responsible for developing and executing marketing strategies for the company's core industries and segments. The ideal candidate should have a strong background in marketing strategy, brand development, and data-driven decision-making, with a proven track record of driving growth in a technology-focused environment. Key responsibilities include planning and implementing the overall Go-To-Market strategy, leading a team to assess market trends and competition, and fostering close collaboration across Marketing, Product, and Sales globally. The role involves developing comprehensive marketing strategies, overseeing all marketing functions, positioning and messaging Planet's mission and product vision, leading market research initiatives, and managing the marketing budget. The candidate should have a Bachelor's degree in Marketing or a related field, 15+ years of progressive marketing experience, excellent analytical skills, and exceptional communication skills.
Finance Intern - Accounting & Finance Transformation
Company: Airbnb
Location: USA
Posted Jan 31, 2025
Airbnb is offering a 2025 Summer Intern Program for an intern to join the Accounting and Finance Transformation teams. The intern will work on ad hoc projects with the Accounting team, maintaining accurate financial data and optimizing processes. On the Finance Transformation team, the intern will focus on understanding cross-functional collaboration, optimizing finance processes, and project managing transformation initiatives. The intern will collaborate with multiple teams, communicate with stakeholders, and receive mentorship and real-world experience. The ideal candidate is a first-year Masters student in Accounting or Finance, proficient in Excel and Google Sheets, with excellent communication and analytical skills, and a passion for the Airbnb mission.
Customer Support Representative
Company: Tiller
Location: USA
Posted Jan 31, 2025
Tiller is a company that specializes in revolutionizing personal and small business finances through spreadsheets. They offer a product that simplifies tracking spending and managing money with daily bank feeds and customizable templates. As a Tiller Customer Support Representative, you'll be responsible for assisting customers with issues, educating them on the product, and contributing to the customer success program. The role requires a problem solver with a passion for helping people, a working knowledge of Google Sheets and Excel, and at least one year of customer support experience. Tiller offers flexible work hours, a supportive team, and a Mac for work. The position is hourly, starting at $20 per hour, with health insurance and PTO benefits eligible after 30 days of full-time employment.
Senior Growth Marketing Lead, Guest Engagement
Company: Airbnb
Location: USA
Posted Jan 30, 2025
Airbnb, founded in 2007, is a global platform with over 4 million hosts and 1 billion guest arrivals. The Engagement Growth Marketing team, a cross-functional group, plays a crucial role in increasing guest lifetime value. The Senior Growth Marketing Lead Guest Engagement position involves developing and executing a data-driven lifecycle marketing strategy, leading a team, and collaborating with various departments to enhance guest experiences. The ideal candidate should have 12+ years of experience in lifecycle marketing, CRM, or related fields, with a proven track record of driving engagement and retention. Strong analytical, stakeholder management, and people leadership skills are required.
Engineering Manager
Company: SQUIRE
Location: USA
Posted Jan 31, 2025
SQUIRE, founded in 2015, is a leading business management system for barbershop owners, trusted by over 4000 shops globally. The company offers custom-branded tools, resources, and guidance to help barbers attract and retain customers, manage operations, and increase revenue. As an Engineering Manager at SQUIRE, you will lead a team of developers responsible for the core barber-facing web platform, Commander. Your responsibilities include shaping product strategy, overseeing development processes, and driving technical direction. The ideal candidate has a minimum of 2 years of experience as an Engineering Manager, strong technical foundation, and experience in a remote-first environment.
Senior Social Media Manager
Company: Workiva
Location: USA
Posted Jan 30, 2025
The Senior Social Media Manager at Workiva is responsible for developing and executing the company's organic social strategy. This role involves creating and managing content, ensuring brand consistency, and collaborating with cross-functional teams. The ideal candidate should have a bachelor's degree, 6+ years of social media management experience, and expertise in B2B technology. They should also have excellent written communication skills, an understanding of B2B social media nuances, and a track record of successful social activations. The role offers a competitive salary range, a discretionary bonus, restricted stock units, a 401k match, and comprehensive benefits. Workiva values diversity and provides reasonable accommodations for applicants with disabilities.
Mid-Market Customer Success Manager
Company: Newsela
Location: USA
Posted Jan 30, 2025
The MidMarket Customer Success Manager role at Newsela involves managing a portfolio of midmarket accounts in California, Oklahoma, and Iowa. The role requires leveraging data, tech stack, and customer insights to drive company results in product adoption, renewal, and expansion. The manager will work closely with the Professional Learning team to ensure professional development training meets client needs. The role offers the opportunity to directly influence district administrators' engagement with Newsela, build outcome-oriented partnerships, and impact the expansion and adoption of Newsela products in K12 classrooms nationwide. The ideal candidate has 3+ years of EdTech account management experience, strong product knowledge, and regional expertise. Newsela offers competitive compensation, flexible work arrangements, and a range of benefits promoting health, wellness, and professional development.
Customer Support Representative
Company: Tiller
Location: USA
Posted Jan 31, 2025
Tiller is a company that specializes in revolutionizing personal and small business finance management through spreadsheets. They offer a Customer Support Representative position that involves assisting customers with product issues, educating them on product usage, and contributing to the evolution of the customer success program. The role requires a problem solver with a working knowledge of Google Sheets and Excel, availability for a minimum 6-hour shift, and 1+ years of customer support experience. Benefits include work-from-home flexibility, a supportive team, and a Mac for work. The position is hourly, starting at $20 per hour, with health insurance and PTO benefits eligible after 30 days of full-time employment.
Senior Technical Support Engineer
Company: Mattermost
Location: USA
Posted Jan 31, 2025
Mattermost, a trusted platform for defense intelligence, security, and critical infrastructure organizations, is seeking a Senior Technical Support Engineer based in the US. The ideal candidate will provide top-tier customer support, manage support tickets, collaborate with teams, and maintain strong ticket performance. Qualifications include enterprise-level technical support experience, proficiency in triaging and documenting bugs, excellent communication skills, and familiarity with support platforms. The role involves working with the development team, performing complex Linux System Administration tasks, and staying updated with new features.
Business Development and Marketing Coordinator
Company: BPM LLP
Location: USA
Posted Jan 30, 2025
BPM is an accounting and advisory firm that values caring, community, and innovation. They offer a comprehensive total rewards package, wellbeing resources, balance and flexibility, and professional development opportunities. The ideal candidate for the Business Development and Marketing Operations Coordinator role is a detail-oriented individual with experience in business development, marketing, or project coordination. Key responsibilities include project and traffic management, marketing operations, business development support, and reporting support.
Payer Contract Manager
Company: Circle Medical
Location: USA
Posted Jan 30, 2025
Circle Medical, a rapidly growing telemedicine provider in the US, is seeking an experienced Manager of Payer Contracts. The ideal candidate should have a strong background in healthcare contract management, a deep understanding of payer reimbursement methodologies, and excellent negotiation skills. The role involves leading contract negotiations, maintaining relationships with payer organizations, analyzing contracts for optimization, collaborating with internal teams, monitoring payer performance, and staying updated on industry trends. Circle Medical offers a competitive salary and benefits package, including equity options, flexible vacation, and comprehensive health benefits.
VP - Engineering
Company: SQUIRE
Location: USA
Posted Jan 31, 2025
SQUIRE, founded in 2015, is a leading business management system for barbershop owners and their communities. It offers custom-branded tools, resources, and guidance to help barbers attract and retain customers, manage operations, and increase revenue. With over 4000 shops in more than a thousand cities, SQUIRE supports shop owners in bridging the gap between their personal craft and business goals. The company is seeking a Vice President of Engineering to shape the future of technology and product development, focusing on strategic leadership, technology vision and execution, customer and partner alignment, and culture and growth.