Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Senior Frontend Software Engineer - Messaging Platform
Company: Airbnb
Location: USA
Posted Jan 30, 2025
Airbnb is seeking a web frontend engineer to join their team and build a world-class messaging product. The role involves collaborating with cross-functional partners, designing and delivering high-quality products, and maintaining messaging features. The ideal candidate should have 5+ years of industry experience, proficiency in modern JavaScript/TypeScript libraries, and a strong product sense. The position is remote-eligible, but the candidate must live in a state where Airbnb Inc has a registered entity. Airbnb is committed to diversity and inclusion, and they strive to provide a disability-inclusive application and interview process.
Product Lead - Connected Accounts
Company: Airbnb
Location: USA
Posted Jan 30, 2025
Airbnb's Trust and Safety team, composed of various professionals, aims to build trust and safety in the platform by creating community standards, policies, and using machine learning models to detect risks. The role of a Platform Product Manager on the Connected Accounts team involves conceptualizing, building, and evangelizing Graph ML models to improve safety across different domains. The ideal candidate should have 12+ years of product management experience, 4+ years in AI/ML product management, and a deep understanding of Graph ML modeling.
Business Development Sales Manager
Company: brightwheel
Location: USA
Posted Jan 30, 2025
Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. They are seeking an experienced Outbound Business Development Sales Manager to lead a team of BDRs in a high-velocity sales environment. The ideal candidate should have at least 2 years of BDR and/or Inside Sales experience, including phone-based cold calling, and a proven track record in managing and motivating sales teams. Brightwheel offers a competitive compensation package, including base salary, equity, and benefits, and is committed to creating a diverse and inclusive work environment.
Principal Customer Success Manager, Strategic Accounts
Company: HubSpot
Location: USA
Posted Jan 30, 2025
The Principal Customer Success Manager (CSM) on the Strategic Accounts team at HubSpot is responsible for driving product adoption, removing roadblocks, managing risk, and identifying opportunities for new products and services. The role involves overseeing the customer experience for 35 of HubSpot's highest-spending and Lighthouse customers, building deep relationships, using strategic thinking to help customers reach their business goals, partnering with internal teams on success planning, delivering Executive Business Review presentations, managing cross-functional resources, identifying investment opportunities, serving as an internal advocate, and demonstrating a significant impact on the business. The ideal candidate has a personal investment in customer success, experience with large organizations, managing high ARR, proven impact with a SaaS platform, creative problem-solving skills, crossteam customer advocacy experience, risk management abilities, and experience as a Senior CSM or in strategic partnerships. The cash compensation range is $122,000 - $195,000 annually, with additional benefits and perks available.
Tech Enablement Lead - Community Support
Company: Airbnb
Location: USA
Posted Jan 30, 2025
Airbnb is seeking a Platform Lead for Global Channels & Routing to scale their Community Support operations team. The role involves developing vision and strategy, mentoring a team of Platform Managers, driving product execution, collaborating with cross-functional partners, and staying updated on cutting-edge technologies. The ideal candidate should have 12+ years of product or platform management experience, 5+ years in a management role, and a proven track record of translating customer needs into product features. Strong communication skills, a user-centric mindset, and experience with data science concepts are also required.
Global Logistics Specialist
Company: Myriad360
Location: USA
Posted Jan 30, 2025
The text describes a job posting for an International Logistics Specialist. The role involves managing the efficient movement of goods across international borders, ensuring compliance with import-export regulations, collaborating with various stakeholders, and optimizing the supply chain for cost-effectiveness and timely delivery. The ideal candidate should have extensive knowledge of import-export regulations, Incoterms, and classification of goods using HS codes. They should also possess excellent organizational and problem-solving skills, proficiency in Microsoft Office Suite, and strong communication and negotiation skills. The company values empathy, big-picture thinking, and clear communication, and offers benefits such as unlimited PTO, paid parental leave, and company-funded 401k contributions.
Senior Engineering Manager - Software Development Tools
Company: Gusto, Inc.
Location: USA
Posted Jan 30, 2025
This role involves leading teams focused on improving local development environments, enhancing CI stability, and streamlining the inner loop of software development. The team works across monoliths and services, delivering tools and workflows that boost developer productivity and foster collaboration and innovation. The role requires 8+ years of engineering leadership experience, 12+ years of hands-on programming experience, and expertise in Ruby on Rails. The team aims to elevate developer productivity, deliver tools for seamless contributions, and enhance the full inner loop experience. The cash compensation for this role is targeted at $225,000 - $256,000 in Denver, $245,000 - $277,000 for Los Angeles and most remote locations, and $265,000 - $299,000 for San Francisco, New York, and Seattle.
Salesforce Administrator
Company: COMPLY
Location: USA
Posted Jan 30, 2025
COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They are seeking a detail-oriented Salesforce Administrator to manage and optimize their Salesforce platform. The role involves Salesforce Administration, customization and development, stakeholder support, data management, and continuous improvement. The company offers a comprehensive benefits package, 100% remote flexibility, and a high-growth startup environment.
Senior Principal - Financial Planning & Analysis
Company: Airbnb
Location: USA
Posted Jan 30, 2025
The job posting is for a Senior Principal of Strategic Finance & Analytics for Community Support at Airbnb. The role involves collaborating with the Community Support team to achieve business and financial objectives, conducting quantitative analyses, leading financial planning, engaging with business leaders, and working cross-functionally. The ideal candidate should have a degree in finance or related field, over 12 years of experience in financial analysis, expertise in advanced modeling techniques, proficiency in financial forecasting systems, familiarity with SQL and data visualization software, strong communication skills, and a proactive, mission-driven approach. The role is remote eligible in the US, with occasional work at an Airbnb office possible.
Director of People Systems and Insights
Company: Pax8
Location: USA
Posted Jan 30, 2025
The Director of People Systems and Data Insights is a crucial role responsible for managing HRIS matters, including Workday, Greenhouse, and Docebo. The role involves leading a team, developing a global People Technology strategy, ensuring system compliance, and leveraging AI for data insights. The ideal candidate should have extensive experience in people systems, strong problem-solving skills, and the ability to manage multiple initiatives. They should also embody Pax8 values and behaviors.
Head of Business Development
Company: JustAnswer
Location: USA
Posted Jan 30, 2025
Pearlcom, a subsidiary of JustAnswer LLC, is seeking an experienced Business Development lead to drive strategic partnerships and growth initiatives, particularly in the technology and Generative AI sectors. The ideal candidate will have a proven track record of forging successful partnerships with technology companies, vertical professional service companies, and a deep understanding of the Gen AI landscape. This is a high visibility, maximum impact position where the individual will work with a cross-functional team to develop new AI-based solutions for enterprise customers. The role involves developing and executing a growth strategy, identifying and pursuing strategic partnership opportunities, leading negotiations, collaborating with internal teams, conducting market research, managing the full partnership lifecycle, and preparing business cases and partnership proposals for senior leadership.
Senior Software Engineer - Fullstack
Company: Pinterest
Location: USA
Posted Jan 30, 2025
Pinterest is seeking a Senior Full Stack Software Engineer with 5+ years of experience in building large-scale products. The role involves working closely with product managers, designers, and backend engineers to enable new technologies and experiences. The engineer will build robust frameworks and features, empower developers and Pinners, and solve complex problems. The company values courageous thinking and encourages initiative. The position requires a deep understanding of web development, strong technical skills, and excellent collaboration and communication abilities. The role is not eligible for relocation assistance and requires in-person collaboration 12 times a quarter.