Excellent Customer Service Jobs in USA

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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Creative Lead

Company: MaestroQA

Location: USA

Posted Dec 26, 2024

MaestroQA is a quality assurance tool that aims to make quality everyone's business, not just a support team's responsibility. They offer data and business intelligence to everyone, encouraging detailed analysis of customer conversations and other qualitative data. They work with various teams and industries to help companies build Cultures of Quality.

Revenue Accountant

Company: Instructure

Location: USA

Posted Dec 26, 2024

Instructure is seeking a detail-oriented and motivated Revenue Accountant to join their accounting team. The role will focus on supporting revenue recognition, ensuring compliance with ASC 606, and contributing to the accuracy of financial reporting. The ideal candidate should have a strong understanding of revenue accounting principles, excellent organizational skills, and a proactive approach to improving processes.

Customer Success Manager

Company: Filmhub

Location: USA

Posted Dec 26, 2024

Filmhub is a platform that allows modern filmmakers to distribute their titles directly to streaming services, bypassing traditional industry middlemen. The company, founded by Klaus Badelt and Alan dEscragnolle, offers a range of services including discovery, automated licensing, asset fulfillment, and payment processing. The role of an Acquisitions Executive at Filmhub involves driving the acquisition of titles, upselling subscriptions, and providing ongoing client support. The ideal candidate should have a deep understanding of Filmhub services, client personas, and the distribution process. They should also be comfortable handling a high volume of clients and be driven to overserve everyone.

Computer Systems Administrator

Company: Dadavidson

Location: USA

Posted Dec 26, 2024

DA Davidson Companies is seeking a highly motivated and self-directed individual to directly support and administer their computer systems. The ideal candidate should have a Bachelor's degree in a relevant field, 1 year of experience in managing complex computer systems, and proficiency in various technologies such as Active Directory, Microsoft Windows OS, Azure, O365, Microsoft Office, and VMWare virtualization. The role involves automating processes, ensuring system availability, supporting enterprise applications, and adhering to DA Davidson policies.

Backend Engineer

Company: Future

Location: USA

Posted Dec 25, 2024

Future is a platform that offers personal training services with a focus on real expertise, human connection, and affordability. The backend engineers at Future work on various services, maintain and optimize existing systems, collaborate with other teams, and stay updated with the latest technologies. The company offers competitive compensation, benefits, and a flexible work environment.

Customer Support Associate

Company: SquareSpace

Location: USA

Posted Dec 26, 2024

Squarespace is looking for a Customer Operations Associate to join their remote team. The role involves responding to customer inquiries, troubleshooting issues, and staying up-to-date on new features. The position offers a competitive hourly rate, remote stipend, and various benefits. Applicants must have a dedicated home office and reliable WiFi. The role is a remote position and requires working weekends and holidays.

SEM Strategist

Company: Unlockhealth

Location: USA

Posted Dec 26, 2024

The SEM Strategist role at Unlock Health involves assisting the Account Management team with digital strategy advice, supporting SEM platform offerings, and collaborating with other teams to ensure compliance with healthcare regulations. The role also includes budget recommendations, RFP assistance, digital strategy development, and client support.

Recruiting Coordinator

Company: Notable

Location: USA

Posted Dec 26, 2024

Notable is a leading intelligent automation company for healthcare. They help customers drive patient acquisition, retention, and reimbursement scaling growth without hiring more staff. The company aims to fix the broken US healthcare system by eliminating administrative burden. They hire people from diverse backgrounds and look for passionate individuals. The Recruiting Coordinator role involves managing interview schedules, job postings, and candidate records. They collaborate with recruiters, hiring managers, and the People Operations team.

Strategies and Analytics Manager

Company: AuditBoard

Location: USA

Posted Dec 26, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform, used by over 50% of the Fortune 500, including 7 of the Fortune 10. They are growing rapidly, having surpassed $200M ARR and are looking for a strategy and analytics expert to build and maintain interactive reports, lead GTM strategy, and improve sales efficiency. The role requires 5+ years of experience in strategy, analytics, or operations, with advanced SQL, Python, R, Excel, and Tableau skills. The company offers remote and hybrid work options, comprehensive health coverage, and a competitive compensation and bonus program.

Scrum Master

Company: MetroStar Systems

Location: USA

Posted Dec 26, 2024

The text describes a job opportunity for a Scrum Master at MetroStar Systems, a company that values its people and offers a diverse and inclusive culture. The role involves driving customer-centric software development, working with mission teams, and synthesizing requirements. The company offers a generous benefits package, professional growth, and time to recharge. They encourage applicants who may not meet every qualification to apply.

(Senior - Principal) Product Manager

Company: Instacart

Location: USA

Posted Dec 26, 2024

Instacart is a Flex First team that offers a lifeline for millions of people. They are seeking a Senior Principal Product Manager to help new and existing customers find more value on their marketplace through compelling user experiences. The role involves determining when, where, and how to encourage users to try their best features and create a family account to help existing users find reasons to order more often. The team is responsible for driving more user engagement on their platform via delightful consumer experiences.

Senior Account Executive, Higher Education

Company: SearchStax

Location: USA

Posted Dec 26, 2024

SearchStax is a leading cloud-native search platform enabling web teams to deliver powerful search in an easy, fast, and cost-effective way. They are on a mission to make powerful search easy for enterprises across the globe. With self-funding and profitability, their products are used by 600+ brand-name customers. The search market is growing fast, and they feel uniquely positioned to continue leading the search market for many years to come. They value diverse backgrounds and interests, and prioritize work-life balance. They are seeking a seasoned Account Executive with deep industry knowledge to lead growth in the higher education space.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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