Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

iOS Developer

Company: TextNow

Location: USA

Posted Dec 23, 2024

TextNow is seeking an experienced iOS Developer to contribute to the development of their voice and messaging platform on iOS. The role involves designing, developing, and maintaining high-quality, testable iOS applications focused on voice and messaging features. The candidate will work with cross-functional teams to define design and ship new features, collaborate with real-time communication protocols such as WebRTC and SIP, and optimize app performance for smooth voice and messaging functionality.

Senior Site Reliability Engineer

Company: Weedmaps77

Location: USA

Posted Dec 23, 2024

Weedmaps is a leading technology company in the cannabis industry that is committed to advancing cannabis causes, shaping the future of the cannabis industry, and providing a transparent and inclusive global cannabis economy. The company offers generous PTO, a 401k retirement plan with employer match, student loan repayment, and other benefits. The work environment is casual and fun, with opportunities for professional growth and networking.

Salesforce Developer

Company: Wasabi Technologies

Location: USA

Posted Dec 23, 2024

Wasabi is a fast-growing company offering innovative cloud storage solutions, with a focus on being cost-effective and fast. They are looking for a Senior Developer to lead the design and development of custom software applications, collaborate with cross-functional teams, and drive innovation within Salesforce capabilities.

UX Researcher

Company: Excella

Location: USA

Posted Dec 23, 2024

Excella is a leading provider of Agile software development and data and analytics solutions, offering a flexible work-life balance, top-notch benefits, and a supportive work environment. They provide 8 weeks of parental leave, discounted pet insurance, and a Carecom membership with 3 backup emergency child or elder care days annually. Excella also offers a Workplace Allowance, paid professional development, and emphasizes diversity and inclusion. They are seeking a highly organized UX Researcher to join their growing team.

Senior Care Navigator

Company: Octave

Location: USA

Posted Dec 23, 2024

Octave is a modern behavioral health practice offering high-quality and accessible care delivery. They have in-person and virtual clinics in multiple states, providing evidence-based individual, couples, and family therapy. Octave is pioneering relationships with payers to make care more affordable through insurance. The Senior Care Navigator role is crucial in expanding access, guiding clients through the behavioral health landscape, and supporting clients from entry to their first appointment with a provider. Octave values empathy, kindness, human beings first, tackling intractable problems, partnership, quality at scale, progress is a process, and recognizing individual impacts.

Sr Product Technical Support Regional Engineer

Company: Johnson Controls

Location: USA

Posted Dec 23, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. They offer a competitive salary, comprehensive benefits, and a collaborative team environment. The Sr Product Technical Support Engineer role involves providing technical support for global products, creating and maintaining service bulletins, and driving product reliability through the Continuous Improvement Process.

Manager, Financial Planning & Analysis

Company: Wpromote

Location: USA

Posted Dec 23, 2024

The Role as a FPampA Manager at Wpromote offers the opportunity to lead from the financial front, collaborate with senior leadership and crossfunctional teams, and uncover actionable insights to boost financial performance and fuel business growth. The anticipated annual salary for this role will range from $145,000 to $170,000, and the total compensation package includes benefits such as unlimited PTO, extended holiday break, flexible schedules, and more.

Customer Success Engineer

Company: Britive

Location: USA

Posted Dec 23, 2024

Britive is a leading cloud security company offering a modern privileged access management platform. They have experienced veterans as founders and are backed by top-tier VCs. The role of a Customer Success Engineer involves partnering with customers for technical implementations, ongoing assistance, and advising on product features. The company values technical expertise, customer focus, and a fast-paced startup culture.

SEO Specialist

Company: Jordan Digital Marketing

Location: USA

Posted Dec 23, 2024

Jordan Digital Marketing is a boutique agency offering SEO, content marketing, and organic acquisition services. They seek an SEO Specialist to support SEO account managers, optimize copy and landing pages, perform keyword research, and implement changes in CMS. The role requires 2+ years of SEO experience, data-driven mindset, and ability to meet client deadlines. Benefits include fully remote work, medical insurance, 401k, flexible working hours, and professional development.

Sr AWS Architect

Company: CGI Group, Inc.

Location: USA

Posted Dec 23, 2024

CGI Federals is seeking a senior AWS architect to deliver IT excellence and create innovative solutions in the cloud. The role requires working with fellow AWS and Azure architects and engineers, and collaborating with clients to gather functional and technical requirements. The successful candidate will be required to meet hybrid working model requirements and support clients in AWS deployments, migrations, operations, and maintenance based on the AWS Well Architected Framework.

Virtual Therapist

Company: Walden

Location: USA

Posted Dec 23, 2024

Walden Behavioral Care is seeking a Therapist with experience working with adults to provide brief individual and family therapy, case management, and therapy group leadership on an interdisciplinary team. The program is currently fully virtual and offers a competitive compensation package, medical dental and vision insurance coverage, retirement plans, and professional development opportunities.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Dec 23, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners in Virginia. They prioritize client accessibility, integrity, and quality care. They operate under the idea that success is achieved by focusing on one job and being great at it. They offer a fully remote position with on-staff MAs, guaranteed pay, PTO, and additional bonus opportunities. They provide full credentialing support, professional development opportunities, and a team culture that supports career advancement.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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