Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Solutions Engineer

Company: NobleAI

Location: USA

Posted Dec 19, 2024

NobleAI is a company that uses ScienceBased AI technology to revolutionize energy workflows, materials development, and chemical designs. They aim to accelerate innovation and reduce costs in developing sustainable technologies and products. The company is seeking a Solutions Engineer with experience in enterprise software, professional services, and a background in Energy.

Operations Engineer

Company: Pharmacy Data Management, Inc.

Location: USA

Posted Dec 19, 2024

PDMI is seeking an Operations Engineer to manage and optimize processes in Linux and Windows environments. They offer a flexible remote work opportunity, competitive benefits, and a supportive culture. The role requires 3+ years of IT operations or system administration experience with strong Linux skills. PDMI was voted a Best Employer in Ohio for the 4th consecutive year.

Technical Support Representative I

Company: Agiloft, Inc

Location: USA

Posted Dec 20, 2024

Agiloft is a global leader in data-first contract lifecycle management software, offering a flexible Datafirst Agreement Platform (DAP) to manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. Their powerful pragmatic artificial intelligence and robust integration capabilities enable organizations to quickly and collaboratively reach agreement and leverage contract visibility for competitive advantage. Agiloft's no-code platform is easily managed and administered by business users, with nearly 100% of new customers satisfied with their initial implementations and over 97% renewing every year. The company is a growing, successful organization at the forefront of a must-have market for all organizations. Agiloft values employee experience (EX) and customer experience (CX), supporting multiple Employee Resource Groups (ERGs) and offering a healthy work-life balance. They are hiring support analysts to design and implement software solutions to meet diverse client needs.

Customer Service Representative

Company: Group O

Location: USA

Posted Dec 19, 2024

The job posting is for a Call Center Customer Service Representative responsible for handling customer inquiries and resolving issues. The ideal candidate should have effective communication skills, problem-solving abilities, and a customer-focused mindset. The role involves receiving and responding to customer calls, providing accurate and courteous responses, and maintaining a thorough understanding of the company's products and services. The position requires a high school diploma, basic customer service experience, and strong verbal communication skills. Benefits include medical, dental, and vision insurance, flexible spending accounts, a 401k plan with company match, generous paid time off, and career development opportunities.

Business Development Manager

Company: GROUNDFLOOR

Location: USA

Posted Dec 20, 2024

Groundfloor is creating a new category of individual real estate investments accessible to everyone. They are looking for a high-performing Business Development Manager to join their Originations Team. The role involves retail and broker originations, cultivating and growing strong and sustainable customer relationships, and training customers on their products, processes, and services. This role is crucial for Groundfloor in building and growing their business.

Go-To-Market Reporting Analyst

Company: Branch

Location: USA

Posted Dec 19, 2024

Branch is a company that empowers workers with financial freedom by helping companies accelerate payments and providing accessible financial services. They are committed to building and delivering more inclusive, transparent, and frictionless financial products. They value diversity of opinions and working styles, and are looking for a detail-oriented data-driven GTM Reporting Analyst to join their team and help GTM teams make better data-driven decisions.

Lead Blockchain Engineer

Company: Ondo Finance

Location: USA

Posted Dec 20, 2024

Ondo Finance is a company that provides institutional-grade blockchain-enabled investment products and services. They have a technology arm for decentralized finance and an asset management arm for tokenized funds. They were the first to tokenize US Treasuries and have expanded into other assets. They are focused on incubating protocols for tokenized real-world assets and traditional crypto. Backed by top investors, they are the leaders in AUM and are well-capitalized to grow. They are looking for a Blockchain Engineer to lead platform development, optimize infrastructure, and drive smart contract and protocol development.

Strategic Alliances Manager

Company: Emburse

Location: USA

Posted Dec 20, 2024

Emburse is a company that aims to improve users' lives and businesses by automating manual tasks and providing tailored solutions for companies of all sizes. They focus on helping CFOs give their employees a simple and amazing experience while ensuring compliance and reducing costs. The company has over 18,000 customers and 12 million users globally. Partner Managers are responsible for identifying, negotiating, and managing strategic alliances to drive distribution and deliver value to both parties.

Social Media Video Artist

Company: Sandbox VR

Location: USA

Posted Dec 20, 2024

Sandbox VR is a leading virtual reality company that offers immersive experiences in their stores. They are looking for a Social Media Video Artist to create engaging content for their social media platforms, collaborate with cross-functional teams, and stay updated on social media trends. The company values humility, collaboration, and creativity.

Platform Product Manager

Company: Pair Team

Location: USA

Posted Dec 19, 2024

Pair Team is a tech-enabled medical group focused on high-risk Medicaid and Duals patients, aiming to connect underserved communities to high-quality care. They have demonstrated success in reducing ED visits and hospital admissions. As a Principal Product Manager, you will play a critical role in building a technology-enabled service to improve healthcare access and outcomes for underserved communities.

Associate Member of Staff, Systems Engineering

Company: MEMX

Location: USA

Posted Dec 19, 2024

MEMX is seeking a curious, driven, and self-motivated engineer to work the 1100pm800am ET shift. The role involves hands-on work in maintaining and improving the platform that powers everything MEMX operates. The solution stack is a mix of open-source and in-house developed solutions. The engineer will be expected to investigate, analyze, and innovate at all levels of the solution stack.

Lead Enterprise Engagement Manager

Company: Rackspace

Location: USA

Posted Dec 19, 2024

The Professional Services team offers a wide range of projects for clients and business partners. The Lead Enterprise Engagement Manager will build relationships, motivate teams, and act as a Scrum Master, orchestrating technical delivery. The role involves managing customer expectations, delivering complex programs, and working with cross-functional teams. The anticipated starting pay range varies by state.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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