Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Sr. Data Analyst
Company: Reserv
Location: USA
Posted Dec 19, 2024
Reserv is an insurtech company that aims to automate manual tasks and tackle longstanding problems in claims and set a new standard for TPAs. They are seeking a Senior Analyst with strong Python and SQL skills to work with their data stack, serve as the main technical liaison with customers, and build ML tools that solve for customer needs. The role requires a passion for building intuitive technology and a willingness to take on tasks outside of core competency.
Real Account Manager
Company: Tanium
Location: USA
Posted Dec 19, 2024
Tanium is seeking a proactive and driven Renewal Account Manager to join their team. The ideal candidate will be responsible for driving renewal sales, fostering long-term relationships with clients, and ensuring overall customer satisfaction to promote retention and growth within their United States MidMarket segment. The essential job functions include managing the end-to-end renewal sales process, maintaining strong relationships with existing customers, partnering with customers to understand their needs and business challenges, managing contract renewals, and collaborating with other teams to ensure seamless account management and renewal processes. The candidate must have a Bachelor's degree or equivalent experience, at least 5-8 years of proven experience in account management, sales, or customer success, and a strong understanding of customer renewal processes and strategies. They must also have excellent communication, negotiation, and interpersonal skills, as well as the ability to build relationships with key stakeholders, work effectively in a fast-paced and collaborative environment, and demonstrate initiative and motivation.
Intermediate Site Reliability Engineer - Environment Automation
Company: GitLab
Location: USA
Posted Dec 19, 2024
As a Site Reliability Engineer at GitLab, you will be responsible for maintaining and operating a large number of GitLab environments through automation. This role involves automating all workflows, from provisioning new environments to daily operating tasks. You will work on projects such as creating deployment packages, building dedicated Gitlab setups, and developing tools to orchestrate infrastructure as code workloads. The role requires strong programming skills, experience in running and operating production workloads, and a strong background with Infrastructure as a Code technologies.
Senior Software Engineer, Platform Backend
Company: Cribl
Location: USA
Posted Dec 19, 2024
Cribl is a serious company that values collaboration, curiosity, and customer satisfaction. They are a remote-first company with a strong focus on empowering employees to do their best work from anywhere. They are known for their data engine solutions and are looking for motivated team members to join their growing company.
Senior Product Manager
Company: Earnest
Location: USA
Posted Dec 19, 2024
Earnest is seeking a Senior Product Manager to lead the vision and strategy for their lending product area. The role requires building and maintaining a prioritized product roadmap, defining requirements for innovative experiences, and communicating project updates to key stakeholders. The company offers competitive benefits, a strong culture, and a commitment to diversity, inclusion, and equity.
Account Director, Health Systems & Healthcare Providers
Company: Press Ganey
Location: USA
Posted Dec 19, 2024
PG Forsta is a leading experience measurement data analytics and insights provider for complex industries, with a focus on healthcare. They offer an unparalleled offering that combines technology, data, and expertise to help clients improve their human experiences and build lifetime loyalty. The company values collaboration, continuous improvement, and learning, and emphasizes the importance of putting human experience at the heart of organizations.
Real Account Manager
Company: Tanium
Location: USA
Posted Dec 19, 2024
Tanium is seeking a proactive and driven Renewal Account Manager to join their team. The ideal candidate will be responsible for driving renewal sales, fostering long-term relationships with clients, and ensuring overall customer satisfaction to promote retention and growth within their United States MidMarket segment. The essential job functions include managing the end-to-end renewal sales process, maintaining strong relationships with existing customers, partnering with customers to understand their needs and business challenges, managing contract renewals, and collaborating with various teams to ensure seamless account management and renewal processes. The candidate must also track and manage a renewal pipeline, provide accurate renewal forecasts and reports, and act as a customer advocate within Tanium.
Head of Quality Engineering
Company: Amount
Location: USA
Posted Dec 19, 2024
Amount is a digital transformation partner for financial institutions, offering a flexible and agile platform for digital lending, consumer and small business solutions, and embedded finance. They prioritize inclusion, diversity, and belonging, and are looking for a Head of Quality Engineering to lead a dynamic team in ensuring high-quality SaaS products and increasing release speed.
Customer Support Representative
Company: Rockbot
Location: USA
Posted Dec 19, 2024
The text describes a job posting for a Customer Support Representative at Rockbot, a company that helps businesses deliver better customer experiences. The role involves providing high-level white glove customer service, triaging tickets, and solving issues. The ideal candidate is a self-starter with a solid background in high-level customer service. The company offers a competitive salary, equity, and benefits. The values of the company include Drive, Accountability, Curiosity, Empathy, and Ingenuity.
Fullstack Engineer
Company: Stay Ai
Location: USA
Posted Dec 19, 2024
Stay Ai is a subscription management platform powered by experienced DTC industry vets. They have worked with over 300 CPG brands, generating hundreds of millions in subscription revenue. The company is remote-first, with annual offsite retreats in Park City Utah and Mexico. As a FullStack Engineer, you'll onboard new merchants, work on UI components, data processing pipelines, and tools. You'll also explore new features and implement APIs. They look for candidates with 3+ years of fullstack experience, database skills, and experience with UI templating languages.
Senior Engineering Manager - Risk
Company: Gusto, Inc.
Location: USA
Posted Dec 19, 2024
The Risk Engineering team is responsible for defining best-in-class user experiences to mitigate financial and reputation risk. The Senior Engineering Manager will lead the team to scale the platform, build and maintain a bad actor platform for fraud prevention, and improve credit underwriting and collections experiences. The role involves empowering and coaching a team, driving technical guidance, and delivering scaled engineering solutions on time. The team will focus on building an inclusive, collaborative, and high-performance culture.
Account Executive
Company: Rockerbox
Location: USA
Posted Dec 19, 2024
Rockerbox is a high-growth SaaS company that empowers marketing teams to make data-driven decisions. The Account Executive role involves owning the sales cycle end-to-end, qualifying opportunities, running product demos, negotiating terms, and closing enterprise-level deals. The company fosters a culture of growth, learning, and transparency, with a focus on customer success and collaboration with other teams.