Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Clinical Training & Development Director

Company: Children’s Specialized ABA

Location: USA

Posted Dec 18, 2024

The text describes a job posting for a Clinical Training and Development Manager at Children's Specialized ABA. The role involves developing training content, leading training programs, and ensuring their effectiveness. The ideal candidate should have a master's degree in ABA, be a Board Certified Behavior Analyst, and have experience in the ABA field. The company values learning, organizational development, and maintaining the integrity and quality of training programs.

Account Manager

Company: Audioeye

Location: USA

Posted Dec 18, 2024

The text describes a role in a tech company, focusing on customer retention, onboarding, and renewals. The ideal candidate should have a collaborative mindset, cross-functional team experience, and a customer-centric focus. The company values customer success, revenue growth, and continuous learning. They offer competitive compensation, equity, and flexible PTO. They are committed to diversity and inclusion and have a policy against unlawful discrimination.

Staff Analytics Engineer

Company: Vercel

Location: USA

Posted Dec 18, 2024

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster and more personalized web. The company, which serves customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier, is looking for a Staff Analytics Engineer to work cross-functionally with various teams to design and implement logical data models. The role involves working with stakeholders to define and document companywide single source of truth data models, building performant and reliable data models and pipelines, and serving as a data steward and subject matter expert for dedicated sets of business and technology domains.

Solutions Engineer Support Specialist

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

Restaurant365 is a SaaS company aiming to disrupt the restaurant industry with a cloud-based platform for accounting and backoffice operations. The company values empowering team members, producing top-notch results, and maintaining a best-in-class culture. The role of the SE Admin Support involves managing demo and project requests, ensuring smooth operations, and optimizing resource allocation for demos and projects. The position offers a pay rate of $2400-$2600 per hour, comprehensive medical benefits, 100% paid employee 401k, equity options, unlimited PTO, and company holidays. Restaurant365 is an Equal Opportunity Employer.

Clinical Educator

Company: Inizio Engage

Location: USA

Posted Dec 18, 2024

Inizio Engage is a leading Biotechnology company seeking a Commercial Patient Solutions and Medical Affairs professional to provide inbound or outbound nonpromotional disease state related educational support to identified customers. The role offers competitive compensation, excellent benefits, a competitive environment, and a recognized company culture. The successful candidate will be expected to maintain excellent quality, superior customer service, and adhere to program talking points. They will also be required to attend training courses, complete administrative responsibilities, and attend local and national meetings.

Senior UX Designer

Company: GivingData

Location: USA

Posted Dec 18, 2024

GivingData is a company that aims to improve the way foundations give to nonprofit partners. They offer user research, design systems, and prototyping services to help foundations streamline their processes and improve their impact. They are looking for a Senior UX Designer to join their team.

DevOps Engineer II

Company: Aya Healthcare

Location: USA

Posted Dec 18, 2024

Aya Healthcare is seeking a DevOps Engineer II to join their team and play a pivotal role in bridging the gap between software development and IT operations. The position focuses on creating scalable Infrastructure as Code (IaC) solutions, optimizing CI/CD pipelines, and ensuring seamless deployments in a cloud-first environment. Aya is a $10+ billion rapidly growing workforce solutions provider in the healthcare industry, offering exceptional experiences for clients, clinicians, and employees.

Revenue Accounting Manager

Company: Bestow

Location: USA

Posted Dec 18, 2024

Bestow is seeking a Revenue Accounting Manager to join their team and contribute to implementing processes and systems of scale, ensuring accurate technical accounting and compliance as they expand their enterprise business. The ideal candidate is a hands-on professional with SaaS revenue accounting expertise and cross-functional collaboration skills.

Payroll Tax Analyst I

Company: SGS

Location: USA

Posted Dec 18, 2024

SGS is a global leader in inspection, verification, testing, and certification services. With over 97000 employees and a network of more than 2400 offices and laboratories, they provide services to almost every industry. The Payroll Tax Analyst role involves resolving payroll tax issues, maintaining compliance with federal and state tax laws, and supporting the payroll manager and administrators.

Account Executive - Enterprise

Company: DevRev

Location: USA

Posted Dec 18, 2024

The text describes a job posting for an experienced Enterprise Account Executive in the SaaS industry. The role involves building and scaling a technology startup, prospecting and nurturing larger named accounts, and working closely with customers throughout their lifecycle. The ideal candidate is an experienced sales professional with a proven track record in SaaS IT B2B technology companies, new business development skills, and a customer-centric approach.

Senior Director, MSP Sales

Company: Keeper Security, Inc.

Location: USA

Posted Dec 18, 2024

Keeper Security is hiring a Senior Director of MSP Sales to lead MSP sales and drive revenue growth within the MSP segment. The role requires a seasoned sales leader with a track record of exceeding targets and building high-performing teams. The Senior Director will collaborate with cross-functional teams to ensure MSPs are equipped to sell, implement, and support Keepers' solutions.

Senior DevInfra Engineer

Company: SandboxAQ

Location: USA

Posted Dec 18, 2024

SandboxAQ is a high-growth company delivering AI solutions that address global challenges. They are looking for an experienced DevInfra Engineer with CICD experience and familiarity with main cloud providers. The role involves ensuring smooth release of products and services, collaborating with cross-functional teams, and deploying, monitoring, and optimizing systems. The company offers competitive salaries, stock options, and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages