Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

VIRTUAL Orton-Gillingham Trained Teacher-Tutor

Company: Tutored by Teachers

Location: USA

Posted Dec 18, 2024

Tutored by Teachers is seeking online part-time tutors to provide virtual ELA tutoring to K12 students across the United States. The role is flexible with hours and higher pay than most tutoring companies. The company aims to close the opportunity gap and advance equity in education by supporting high-needs students. They provide various engagement opportunities and require experience as a US teacher, trained in the Orton-Gillingham approach to literacy, and experience teaching in an online environment.

Lead Engineer - Multi-Cloud Platforms and Infrastructure

Company: Rackspace

Location: USA

Posted Dec 19, 2024

The job posting is seeking a highly skilled and experienced Lead Engineer for a technical leadership role in cloud infrastructure support, network architecture, IT system administration, patching, DevOps tools, and DevOps processes. The ideal candidate should have a strong background in cloud infrastructure support, network architecture, IT system administration, and a proven track record of implementing infrastructure best practices and optimizing DevOps practices.

Creative Workflow Architect - Sales

Company: Runway

Location: USA

Posted Dec 19, 2024

Runway is seeking a creative and commercially minded individual to join their dynamic team. The role involves working closely with Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers. The ideal candidate should have experience in content creation, be comfortable with change, and have a passion for experimentation. The application process involves creating a video using Runway's TextImage to Video feature.

Enterprise Account Executive

Company: Anaplan

Location: USA

Posted Dec 19, 2024

Anaplan is hiring an Enterprise Account Executive to sell sophisticated technology solutions and account management to consumer packaged goods and retail industries. The role involves helping customers achieve their business goals, building Anaplan's business value, and navigating sophisticated prospect environments. The ideal candidate has 5+ years of consultative sales experience in Fortune 2000 companies, success selling into Vice President and Senior Vice President buyers, and a history of overachieving sales targets.

WordPress Developer IV (Senior)

Company: Outliant

Location: USA

Posted Dec 19, 2024

Outliant is a fully remote US-based digital product development and startup consulting company with a team of culturally diverse creators. They offer world-class remote collaboration and are looking for a Senior WordPress Developer to join their team.

Operations and Data Analyst

Company: HubSpot

Location: USA

Posted Dec 19, 2024

HubSpot is looking for an Operations and Data Analyst to work directly with global leaders and enable strategic decision making regarding pricing, packaging, and more. The role involves developing key reporting infrastructure, regularly reporting on Key Performance Indicators, and identifying strategic opportunities to accelerate progress.

Senior Data Scientist

Company: Goodleap

Location: USA

Posted Dec 18, 2024

GoodLeap is a technology company that provides sustainable solutions such as solar panels, batteries, and energy-efficient HVAC systems. They have helped over 1 million homeowners and are working with GivePower to support lifesaving water and clean electricity systems in Africa, Asia, and South America. They are seeking a Senior Data Scientist to increase the efficiency of their Consumer Solutions business unit by developing recommendations and lead scoring models.

Senior Enablement Partner - Role Excellence

Company: Dropbox

Location: USA

Posted Dec 19, 2024

The Sales Enablement Partner role involves developing and managing sales skilling programs for frontline sales reps and leaders. The ideal candidate should have a strong sales and enablement background, with a proven track record of enhancing sales team capabilities. Responsibilities include creating and delivering training programs, implementing continuous learning initiatives, and optimizing sales processes. The role also involves collaborating with cross-functional teams, building relationships with sales leaders, and serving as a trusted advisor. Performance measurement and reporting are also key aspects of the role.

Sr. Engagement Manager

Company: ScienceLogic

Location: USA

Posted Dec 19, 2024

The text describes a company, ScienceLogic, that provides a platform for digitally transforming IT operations. They offer a solution that provides visibility across all technologies and vendors running anywhere in data centers or clouds. The company values diversity and inclusion and encourages applicants to apply even if they don't meet every qualification.

Writer - Women's Soccer

Company: The Athletic Media Company

Location: USA

Posted Dec 19, 2024

The Athletic is seeking a motivated reporter to cover women's soccer. The role involves breaking and explaining news stories, delving into the tactical side of the game, and working as part of a team dedicated to covering the sport in North America. The position is remote and based in the US. The annual base salary range is $700,000 - $900,000 USD.

Sr. Fullstack Engineer - Math & Science

Company: Khan Academy

Location: USA

Posted Dec 19, 2024

Khan Academy is a nonprofit with a mission to deliver a free world-class education to anyone anywhere. They offer a proven learning platform with free high-quality supplemental learning resources for PreK12th grade and early college core academic subjects, with a focus on math and science. They have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically underresourced communities. They are hiring a Sr FullStack Software Engineer to build out their platform and leverage AI to democratize 11 tutoring for every learner and a teaching assistant to every teacher at scale. They value diversity, equity, inclusion, and belonging, and are committed to fair and equitable compensation practices, the wellbeing of their employees and the Khan community.

Data Analyst

Company: Lumata Health

Location: USA

Posted Dec 18, 2024

Lumata Health is seeking a Data Analyst to join their dynamic team and harness data to drive strategic decisions and optimize healthcare solutions. The role involves analyzing healthcare data, developing interactive dashboards, collaborating with stakeholders, and communicating insights effectively. The ideal candidate should have a Bachelor's degree in Data Analytics, Health Informatics, or a related field, and at least 2-3 years of experience as a Data Analyst in the healthcare sector. Proficiency in data analysis tools, EDA and visualization software, and healthcare metrics is required.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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