Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Law School Admissions Consultant

Company: Inspira Education

Location: USA

Posted Dec 15, 2024

Inspira Education Group is a fast-growing edtech startup in the US, aiming to democratize access to high-quality coaching for students worldwide. They offer software and services to disrupt traditional application processes, providing an equal platform for diverse candidates. Backed by leading VC firms, they are looking for a law school admissions consultant to work closely with students and help them build their profiles for college and law school.

IAM Engineer - Ping

Company: GuidePoint Security

Location: USA

Posted Dec 15, 2024

The text describes a role with a focus on understanding complex authentication flows, migration design, and providing health checks to customers. The required experience includes 3+ years with PingOne products, building authentication modules, and extensive knowledge in the Identity and Access Management domain, Authentication and Authorization concepts, and Single signon Concepts.

Digital Program Manager

Company: Sand Cherry Associates

Location: USA

Posted Dec 15, 2024

Sand Cherry Associates is seeking an experienced Digital Program Manager to lead and oversee the development and execution of digital programs. The ideal candidate will have a deep understanding of program management principles, expertise in digital products and solutions, and experience in designing and managing seamless buy flows and process flows across digital platforms. The role requires proactive program management, strategic thinking, excellent organizational communication and leadership skills, and the ability to manage complex digital projects from inception through delivery.

Internal Audit Manager

Company: Solidigm

Location: USA

Posted Dec 15, 2024

This text describes a multibillion-dollar global company, Solidigm, that specializes in the memory industry. They aim to be the world's leading NAND memory company and are looking for a diverse, equitable, and inclusive team to help them achieve this goal. The company offers cutting-edge products, strong business value for customers, and an engaging workplace. They are seeking a candidate to support the expansion of their Global Internal Audit Team in conducting SOX readiness control assurance, remediation, and operational audit projects.

Outbound Sales Development Representative

Company: PadSplit

Location: USA

Posted Dec 15, 2024

PadSplit is expanding its mission of creating affordable housing in Philadelphia and is looking for an Outbound Sales Development Representative to help grow their network of property owner partners. The role involves prospecting property owners, conducting cold outreach, qualifying leads, educating leads about PadSplit's value proposition, gathering lead data, collaborating with Account Executives, and maintaining CRM accuracy. The ideal candidate should have sales or customer service experience, strong communication skills, self-starter skills, tech-savviness, research and prospecting skills, problem-solving and objection handling skills, time management and organization skills, and a results-oriented mindset. The position is fully remote with a competitive compensation package, national medical dental and vision healthcare plans, company provided life insurance policy, optional accidental insurances, FSA and DCFSA benefits, unlimited paid time off, and a 401k plan.

Competitive Intelligence Analyst

Company: HubSpot

Location: USA

Posted Dec 15, 2024

The HubSpot Customer Insights CI team is looking for a competitive analyst to join their quickly growing organization. The role involves reporting to Product Marketing and working with a Customer Insights team for market research, competitive and customer data analysis. The analyst will lead the charge in building competitive assets for the Service Hub product, conduct comprehensive competitive analysis, monitor competitor activity, and create clear battlecards for sales. The role requires strategic thinking, marketing and sales experience, and excellent communication and analytical skills. The cash compensation range is $88,000 - $132,000 annually.

Senior Workday Analyst

Company: Dropbox

Location: USA

Posted Dec 15, 2024

The People Technology team at Dropbox is seeking a Senior Workday Analyst to lead crossfunctional enhancement projects, provide insights as a data expert, and represent Workday in integrations with other tools. The role involves optimizing Workday HCM capabilities, collaborating with crossfunctional teams, designing and maintaining Workday reporting and analytics, supporting integrations and implementations, and continuously identifying opportunities for process efficiency and system improvements.

Site Reliability Engineer

Company: MetroStar Systems

Location: USA

Posted Dec 15, 2024

The text describes a Site Reliability Engineer role at MetroStar Systems, which involves designing, implementing, and maintaining the reliability and efficiency of their platforms. The role requires experience in cloud technologies, programming and scripting languages, containerization, and orchestration technologies. The company values diversity and inclusivity, and offers a generous benefits package. The text encourages applicants who may not meet every qualification to apply, as they may still be a good fit for the role or another position at the company.

Director of Sales

Company: BAMKO

Location: USA

Posted Dec 15, 2024

BAMKO is seeking a high-performing Director of Sales to build and manage the sales team, maximize sales potential, and increase BAMKO product sales and profitability. The role involves managing international sales teams, designing strategic business plans, and driving sustainable financial growth.

Senior Financial Data Analyst

Company: SmarterDx

Location: USA

Posted Dec 15, 2024

The job posting is for a Senior Data Analyst role at SmarterDx, a company that builds clinical AI for hospitals to improve revenue integrity and quality of care. The role is fully remote within the US and requires 35+ years of experience in business intelligence or data analysis. The ideal candidate should have strong technical skills, experience with health system clinical and revenue cycle data, and a strategic mindset. The company offers a compensation of $130 to $160k base + equity and benefits.

Corporate Communications Manager

Company: Eventbriteinc

Location: USA

Posted Dec 15, 2024

Eventbrite is a leading global events marketplace that creates, shares, finds, and attends events. They offer a dynamic global communications team, a corporate communications manager role, and various responsibilities such as developing and executing strategic communication plans, managing media relations, and supporting executive thought leadership. The position is remote and reports to the Director of Corporate and Policy Communications. The ideal candidate has 6+ years of experience in corporate PR, a background in tech communications, and strong media relations skills.

Senior Product Designer

Company: Hello Heart

Location: USA

Posted Dec 15, 2024

Hello Heart is a company that provides an app and connected heart monitor to help people track and manage their heart health. They have raised over $138 million and are trusted by many leading Fortune 500 and government employers. They are looking for a Senior Product Designer to join their team and drive innovation in health technology.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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