Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Patient Services Representative

Company: EQUIP Health

Location: USA

Posted Dec 14, 2024

Equip is a leading virtual evidence-based eating disorder treatment program founded in 2019. They offer a unique culture, dedicated care team, and have served thousands of patients and families. They are looking for a Patient Service Representative to join the Admissions team.

Solutions Architect

Company: Ardent

Location: USA

Posted Dec 14, 2024

Ardent is seeking a Solution Architect to join their team. The role involves designing and delivering innovative enterprise-grade solutions, working closely with cross-functional teams, and driving the adoption of modern practices. The company values collaboration, compliance, and continuous improvement.

Account Executive

Company: BigCommerce

Location: USA

Posted Dec 14, 2024

BigCommerce is a mission-driven company that aims to help merchants grow their businesses by providing the best ecommerce platform. They are committed to growing their employees and customers, and have been recognized for their product and workplace culture. They are seeking a driven Account Executive to join their growing sales team and drive new and expansion revenue.

People Business Partner

Company: Restaurant365

Location: USA

Posted Dec 14, 2024

The text describes a job position for a People Business Partner at Restaurant365, a SaaS company disrupting the restaurant industry. The role involves strategic and operational involvement in human resource disciplines, working closely with senior leadership teams to develop and execute a holistic workforce strategy. The individual will provide coaching, counsel, and support to senior leaders, people managers, and employees, and will identify issues, diagnose root causes, and offer recommendations to match people strategies to business strategies.

Marketing Operations Specialist

Company: Immersive Labs

Location: USA

Posted Dec 14, 2024

Immersive Labs is a leading cyber resilience company with a people-centric approach. They offer a SaaS platform for continuous cyber capability assessment, building, and proving through real-life simulations. Founded in 2017, they have secured over $180 million in funding and are used by major brands like Citi, Pfizer, Daimler, Humana, and HSBC. They are seeking a Marketing Operations Specialist to optimize processes, manage data integrity, and support campaign execution.

VP, Revenue

Company: Howl

Location: USA

Posted Dec 14, 2024

Howl is a creator-first social commerce platform that launched in 2022, aiming to democratize the creator economy. It offers a transparent and easy-to-use platform for creators to increase revenue and connect with brands. The company encourages community-driven connections and has paid over $100M to creators since inception. Howl is looking for a strategic VP Revenue to lead growth, client strategy, sales, customer success, and RevOps. The role requires 7+ years of relevant experience, a proven track record of driving revenue growth, and strong leadership skills.

Senior Director - Enterprise Sales

Company: Emburse

Location: USA

Posted Dec 14, 2024

Emburse is a company that aims to improve users' lives and businesses by providing a software solution for managing corporate expenses and invoices. They focus on automating manual tasks, saving time, and ensuring compliance. Their solutions are tailored for companies of all sizes, from startups to enterprises like Microsoft, Pinterest, and Estee Lauder. They have over 18,000 customers and 12 million users globally. The job posting is for a Senior Sales Executive to attract enterprise business leads and meet quarterly sales goals.

Account Executive

Company: Halborn

Location: USA

Posted Dec 14, 2024

Halborn is a global cybersecurity company founded in 2019 to address the evolving challenges in the cryptocurrency industry. They offer remote positions to top-tier web3 native organizations, Fortune 500 enterprises, and gaming companies. The company values independence, learning, and making a big impact in cutting-edge technologies. They offer full-time salaries, equity, unlimited vacation days, company laptops, and health insurance. The sales role involves sourcing opportunities, conducting meetings, developing account strategies, negotiating deals, and providing forecasts.

Principal Architect - PAM Enablement

Company: Saviynt

Location: USA

Posted Dec 14, 2024

Saviynt is a company that offers an identity authority platform to help organizations protect themselves in a digital transformation world. They are looking for a Principal Architect in PAM Enablement to help implement their PAM product line and train new hires. The role requires 6+ years of experience in the education/training industry, strong technical knowledge of PAM products, and the ability to create engaging training content.

Sales and Use Tax Manager

Company: Dropbox

Location: USA

Posted Dec 14, 2024

The role of Tax Manager at Dropbox involves leading Sales and Use Tax operations, overseeing tax compliance, and managing tax audits. The candidate should have 6+ years of Sales Tax experience, strong tax accounting skills, and experience with Oracle ERP and Vertex systems. The role requires improving processes, implementing best practices, and staying updated on US Sales and Use Tax legislative developments.

Engineering Manager - Guest Displays and Platform

Company: Airbnb

Location: USA

Posted Dec 14, 2024

The role involves leading engineering planning and delivery of new and improved guest-facing features for Airbnb's core lines of business. The candidate should have 35+ years of engineering management experience, expertise with both backend and client systems, excellent communication skills, and a end-to-end product-oriented mindset.

Senior Data Analyst/Steward

Company: Omnidian

Location: USA

Posted Dec 14, 2024

Omnidian is building a sustainable future for the planet by ensuring IoT-enabled distributed energy assets perform at their best through passionate teams, innovative technology, and an amazing customer experience. They are a well-funded growth-stage B Corp certified company looking for a Senior Data Analyst Steward to drive their Data Governance efforts and create a best-in-class metrics program and culture.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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