Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Customer Support Specialist
Company: Mercury
Location: USA
Posted Dec 12, 2024
Mercury is a financial technology company building a complete finance stack for startups. They have grown to over 200,000 startups and small businesses since launching in 2019. They are looking for a Customer Support team member to help users with questions and needs, radiate intelligence, and handle user account requests. The role requires 4+ years of experience in Customer Experience/Customer Support, ability to resolve complex issues, and knowledge of banking and engineering terminology. The total rewards package includes base salary, equity, stock options, and benefits.
Director - Billing and Collections
Company: GitLab
Location: USA
Posted Dec 12, 2024
The Director Billing and Accounts Receivable position involves strategic vision, oversight of daily operations, and management of the Sales and Revenue teams. The role requires leading the Billing and Collections teams, driving transformation, and ensuring accurate data delivery for management reporting. The ideal candidate should have a Bachelor's degree in Accounting, Finance, or Business Administration, 15+ years of Billing and Collections management experience, and strong leadership skills.
Program Manager - Talent Enablement
Company: Figma
Location: USA
Posted Dec 12, 2024
Figma is seeking an experienced Program Manager to join their Talent Enablement team. The ideal candidate will have extensive project management experience, a deep understanding of recruiting process tools and analytics, and the ability to drive change and adoption. The role involves leading multiple high-impact projects, using data to inform decision-making, and mentoring team members. The ideal candidate will have 6+ years of experience in recruiting operations, 5+ years of project management experience, and knowledge of recruiting process technology and analytics.
Staff Software Engineer
Company: Smartcar
Location: USA
Posted Dec 12, 2024
Smartcar is a leading developer platform for mobility businesses, offering innovative solutions for EV charging, mileage verification, digital car keys, fleet management, and more. They are seeking a Staff Software Engineer to enhance their core platform with a focus on reliability, scalability, performance, and customer-centric developer productivity. The role is remote within the United States and offers a competitive compensation and benefits package.
VP - Enterprise Applications and IT
Company: Restaurant365
Location: USA
Posted Dec 12, 2024
Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations. The company values empowering team members, producing top-notch results, and elevating skills. The VP Enterprise Applications and IT will lead enterprise-wide technology transformation, establish best-in-class data governance, and drive growth. The role requires 15+ years of experience in developing and implementing enterprise systems, data amp analytics, and data science and analytics strategies.
Vice President - Strategy and Business Operations
Company: Sprout Social
Location: USA
Posted Dec 12, 2024
Sprout Social is looking to hire a Vice President of Strategy and Business Operations to their Product team. The role involves establishing the strategy and business operations craft at Sprout, driving the organization forward, and making key resourcing decisions. The ideal candidate should have a strong vision and operational expertise, experience in business strategy and operations, and be able to act as a thought partner and strategic advisor to executive leaders. The role offers a competitive salary, benefits program, and opportunities for growth and development.
Contact Analytics and Quality Lead
Company: PosiGen
Location: USA
Posted Dec 12, 2024
We are seeking a highly analytical and results-driven Contact Analytics and Quality Lead to join our leadership team in the solar contact center. This role is focused on driving continuous improvement in quality assurance analytics and operational performance. The ideal candidate will have expertise in CCaaS platforms and quality management solutions, strong analytical skills, and the ability to influence and align stakeholders across teams.
Account Executive, New Business (Mid-Market)
Company: Apollo.io
Location: USA
Posted Dec 12, 2024
The Role of an Account Executive at Apolloio involves driving new business growth for the foundational New Business sales team. The role requires identifying high-value prospects, initiating meaningful conversations, and closing deals to drive customer success. The position involves leveraging Apollo's state-of-the-art sales tools, including their own platform, to become an expert in outbound prospecting and solution selling. The goal is to own the entire sales cycle from prospecting through close and activation for MidMarket and Enterprise companies not leveraging Apollo today. The role also involves developing strategies for hunting, demoing the product, and closing opportunities with multiple internal and external stakeholders to meet quarterly and annual goals. The focus is on results, pipeline generation, revenue, and forecast accuracy, with the ability to lead and inspire others across the organization. The role requires navigating internal and external stakeholders, including C-suite executives and cross-functional partners, and collaborating with product design, solutions, and engineering teams to incorporate customer feedback.
Enterprise Customer Success Manager
Company: Lumos
Location: USA
Posted Dec 12, 2024
The role of an Enterprise Customer Success Manager involves ensuring the success of large customers, owning a high-value customer base, defining core processes, and playing a vital role in the customer journey. The manager will work closely with various teams to provide a smooth handoff experience, manage customer lifecycle, and develop supporting programs for customer retention and satisfaction. They will also influence the product roadmap and marketing investments based on customer feedback and identified trends.
Account Manager
Company: QuinStreet
Location: USA
Posted Dec 12, 2024
CloudControlMedia LLC is seeking an experienced Account Manager with a background in paid search and social media to manage client relationships, develop marketing strategies, and manage budgets. The position offers a salary range of $50,000 - $85,000, performance bonuses, and employee benefits.
Fullstack Developer - Python/Javascript
Company: The Motley Fool
Location: USA
Posted Dec 12, 2024
The Motley Fool is seeking a Senior Contract Fullstack Engineer to join their team on a 36-month contract basis. The role is fully remote and requires applicants to reside in the US. The engineer will work on upgrading and evolving the internal infrastructure that serves 600k paying subscribers and millions of visitors. The role involves designing, developing, and maintaining backend systems, implementing and managing content management systems, building and optimizing frontends, developing and integrating RESTful APIs, optimizing web applications, ensuring accessibility, conducting AB testing, monitoring user behavior, working with databases, troubleshooting interconnected systems, and communicating technical concepts.
Conversion Rate Optimization Manager
Company: QuinStreet
Location: USA
Posted Dec 12, 2024
The job posting is for a Conversion Rate Optimization Manager to join the team and work on enhancing and creating digital products on the company's websites to increase revenue and user conversion. The role involves building the web product roadmap, managing a cross-functional team, identifying high-growth opportunities, and communicating results. The expected salary range is $85,000 - $105,000 annually.