Excellent Customer Service Jobs in USA

531,745 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Director of Tax

Company: Real

Location: USA

Posted Dec 01, 2024

Real is a fast-growing national real estate brokerage powered by technology. They are on a mission to revolutionize the homebuying and selling process, making agents' lives better while creating lucrative financial opportunities for them. The company is looking for a Senior Director of Tax to support and manage the tax functions for all entities within the organization, ensuring compliance with tax regulations and providing strategic guidance on tax planning.

Staff Rails Developer

Company: 1Password

Location: USA

Posted Dec 01, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Staff Rails Developer to join their team and help them create a safer and simpler digital future for everyone.

Senior Manager, LOA Program

Company: Springhealth

Location: USA

Posted Dec 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for a Senior Manager to lead the creation and growth of their Leave of Absence Product.

Senior Software QA Engineer

Company: Cisco Meraki

Location: USA

Posted Dec 01, 2024

The text describes the company Cisco Meraki and its mission to connect passionate people to their mission by simplifying the digital workplace. It highlights the company's focus on innovation, diversity, and inclusion, and its commitment to quality and customer satisfaction.

Staff Site Reliability Engineer

Company: Weedmaps77

Location: USA

Posted Dec 01, 2024

The job posting is for a Staff Site Reliability Engineer position at Weedmaps, a leading technology company in the cannabis industry. The role involves designing and building technical solutions, working with leadership and engineering teams, and mentoring engineers. The company offers a range of benefits, including a competitive salary, generous PTO, and opportunities for professional growth.

Business Development Manager - Supply Chain

Company: Innovecs

Location: USA

Posted Dec 01, 2024

Innovecs is a global digital transformation tech company looking for skilled specialists to join their internal team. They offer flexible hours, competitive compensation, and a range of benefits. The company values its employees and is committed to making them feel valued and supported.

Lead Creative Producer

Company: Samcarthiring

Location: USA

Posted Dec 01, 2024

SamCart is looking for a Lead Creative Producer to elevate their video production efforts and take their marketing content to the next level. The company offers a range of benefits, including unlimited PTO, 401K, and health insurance premiums covered 100.

Sr. Product Manager - Custody

Company: Kraken

Location: USA

Posted Dec 01, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a range of products and services for experienced traders, institutions, and newcomers. The company is committed to industry-leading security, crypto education, and world-class client support.

Customer Success Associate

Company: EverQuote

Location: USA

Posted Dec 01, 2024

The job posting is for a Customer Success Associate role at EverQuote, a company that operates the largest online marketplace for insurance shopping in the United States. The role involves handling customer inquiries, building relationships with clients, and providing support to agents. The company is committed to building an equitable, diverse, and inclusive workplace.

Programmatic Account Manager - Political

Company: StackAdapt

Location: USA

Posted Dec 01, 2024

The job posting is for a client services role at StackAdapt, a remote-first company. The job involves working with clients to optimize their campaign performance, identifying upselling opportunities, and providing regular reporting. The company offers a competitive salary, benefits, and a supportive culture.

Software Engineer (L2)

Company: Twilio

Location: USA

Posted Dec 01, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for a Software Engineer L2 to join their CDXP Engineering team to build and maintain the communications platform used by thousands of customers worldwide.

Director of Partnerships - Ecommerce agencies

Company: Zowie

Location: USA

Posted Dec 01, 2024

Zowie is a company that uses AI to help businesses improve their customer experience. They are looking for a Director of Partnerships to build and scale their partner ecosystem among ecommerce agencies. The company is ambitious, innovative, and values personal accountability and teamwork.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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