Excellent Customer Service Jobs in USA

531,869 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Sales

Company: WorkOS

Location: USA

Posted Nov 28, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is looking for a sales professional to manage and expand commercial and emerging enterprise relationships.

Director - Pharmacovigilance Operations

Company: Vera Therapeutics

Location: USA

Posted Nov 28, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The company is seeking a Director of Pharmacovigilance Operations to provide strategic and tactical leadership for the global drug safety and pharmacovigilance function.

Senior Product Manager - Banking

Company: Qualia

Location: USA

Posted Nov 28, 2024

Qualia is seeking a Senior Product Manager to improve its Shield product, a market leading fraud prevention and payments product. The role involves analyzing the market, identifying revenue-driving product opportunities, and collaborating with Engineering and Design to implement elegant and robust web products.

Data Scientist

Company: Render

Location: USA

Posted Nov 28, 2024

Render is a cloud platform that offers a powerful and easy-to-use solution for hosting online applications. The company is looking for a Data Science team member to shape product strategy and guide investment decisions. The role requires experience in data analysis, collaboration, and communication.

Talent Acquisition Specialist

Company: NeuraFlash

Location: USA

Posted Nov 28, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is seeking a Talent Acquisition Specialist to join its team and is committed to nurturing positive working relationships and driving success collectively.

Health Content Editor

Company: BioNews

Location: USA

Posted Nov 28, 2024

Bionews is a digital health publishing company looking for an experienced Health Content Editor to join their growing Editorial team. The ideal candidate will have excellent editing skills, a background in healthmedical journalism, and the ability to work independently in a remote environment.

Senior Software Engineer

Company: Cobalt

Location: USA

Posted Nov 28, 2024

Cobalt is a company that offers pentesting services and is looking for a Senior Fullstack Software Engineer to join their team. The company is committed to building a diverse and inclusive workforce and offers a range of benefits, including competitive compensation, equity, and a flexible work-from-home policy.

Strategic Account Representative

Company: OpenEye

Location: USA

Posted Nov 28, 2024

OpenEye is a cloud video platform company that provides solutions for video security, business intelligence, and loss prevention. They are seeking a Strategic Account Representative to join their dynamic sales team.

Product Designer

Company: Reddit

Location: USA

Posted Nov 28, 2024

The job posting is for a Contract Product Designer on the Safety UX team at Reddit. The team collaborates with product development to create tools and workflows for internal admins and agents. The role requires a highly motivated and communicative designer who can work with urgency and quality. The responsibilities include designing safety UX, translating complex ideas into design solutions, and collaborating with other designers and teams.

Senior Solutions Engineer

Company: Webflow

Location: USA

Posted Nov 28, 2024

Webflow is looking for a Senior Solutions Engineer to inspire Corporate MidMarket customers by helping them understand the art of what's possible with the Webflow platform. The role involves guiding customers through the evaluation process, building effective stories, and influencing product direction.

Technical Risk & Payments Fraud Analyst

Company: Scribd

Location: USA

Posted Nov 28, 2024

Scribd is seeking a Technical Risk and Payments Fraud Analyst to join their Risk Operations team. The ideal candidate will have a strong background in online card-not-present payments fraud detection and SQL-based investigations and analysis.

Growth Marketing Associate - Digital

Company: Rocket Money

Location: USA

Posted Nov 28, 2024

Rocket Money is looking for a digital marketing professional to support user acquisition through paid channels. The role involves analyzing performance, making recommendations, and working with the creative team. The company offers a competitive salary, benefits, and a strong culture of experimentation and iteration.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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