Excellent Customer Service Jobs in USA

531,869 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

LLM Prompt Engineer - Investing Content

Company: The Motley Fool

Location: USA

Posted Nov 28, 2024

The Motley Fool is seeking a Freelance Prompt Engineer with experience in Large Language Models to create high-quality content for investors and members. The role involves designing and refining prompts, collaborating with technical teams, and ensuring the output is accurate and engaging.

Marketing Manager

Company: Hiring at N2

Location: USA

Posted Nov 28, 2024

The N2 Company is seeking a Marketing Manager to support two of their magazine brands. The ideal candidate is a highly organized and driven marketer with a passion for omnichannel strategy. The role involves managing cross-channel campaigns, overseeing content creation, and analyzing performance metrics.

Senior Site Reliability Engineer

Company: Rackspace

Location: USA

Posted Nov 28, 2024

The job posting is for a Senior SRE team lead position at Rackspace, requiring 8+ years of experience in information systems design, architecture, and development. The role involves designing, implementing, and supporting complex systems, as well as leading a global SRE team to provide high-level reliability to customers and platform.

Manager - Customer Success (Enterprise)

Company: Red Canary

Location: USA

Posted Nov 28, 2024

Red Canary is a cybersecurity company that aims to create a world where every organization can make its greatest impact without fear of cyber threats. They offer a range of services and solutions to help organizations improve their security outcomes, and are committed to building strong relationships with their customers.

Senior Manager - Industry Research

Company: Airbnb

Location: USA

Posted Nov 28, 2024

The job posting is for a Senior Manager Industry Research position at Airbnb's public policy team. The role involves conducting research on the travel, lodging, and housing industries to produce strategic reports and recommendations. The job requires 10+ years of research experience, proficiency in research tools, and excellent communication and organizational skills.

Senior Business Data Analyst

Company: Olo

Location: USA

Posted Nov 28, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a Senior Business Data Analyst to join their central analytics team. The role involves developing and maintaining reporting, conducting deep dive analysis, and monitoring data quality.

Delegated Credentialing Specialist

Company: Grow Therapy

Location: USA

Posted Nov 28, 2024

The job posting is looking for an experienced Delegated Credentialing Specialist to improve mental healthcare. The role involves reviewing provider files, participating in committee meetings, and collaborating with operations teams. The ideal candidate has strong communication skills, is tech-savvy, and can maintain confidentiality.

Compliance Specialist

Company: thinkahead

Location: USA

Posted Nov 28, 2024

AHEAD is seeking a Compliance Specialist to build out the compliance function and provide counseling to the sales team and stakeholders. The role involves managing compliance-related projects, designing and implementing effective compliance programs, and assisting with data privacy-related requests and audits.

Senior Program Manager - Sales

Company: Workiva

Location: USA

Posted Nov 28, 2024

The Senior Program Manager is responsible for managing programs related to prioritized strategies and initiatives. They work with stakeholders to identify business goals, develop resources, and communicate progress. The role requires strong communication, problem-solving, and leadership skills.

Principal Consultant - Software Implementation Solutions

Company: Everstream Analytics

Location: USA

Posted Nov 28, 2024

Everstream Analytics is looking for a customer-focused Principal Consultant to join their Professional Services team. The role involves managing end-to-end implementation projects for F100-F1000 customers, advising clients on best practices, and facilitating data and system integrations.

Americas Regional Marketing Program Manager

Company: Tanium

Location: USA

Posted Nov 28, 2024

Tanium is looking for a Marketing Program Manager to assist in the strategy and management of various integrated campaign types across North America. The ideal candidate will be passionate about event marketing with strengths in strategizing and building impactful campaigns.

Contracts Administrator

Company: The Wonderful Company

Location: USA

Posted Nov 28, 2024

The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company is looking for a Contracts Administrator to join the Corporate Legal team and is offering a unique opportunity to expand and hone skills in collaboration with a broad and supportive team.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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