Excellent Customer Service Jobs in USA

531,869 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Machine Learning Applied Scientist (Reinforcement Learning)

Company: OfferFit

Location: USA

Posted Nov 28, 2024

OfferFit is looking for an RL researcher or practitioner to work on improving sample efficiency, test credit assignment, and attribution algorithms. The role involves working closely with the CTO and Engineering team to develop and apply advanced diagnostic tools, conduct research on state-of-the-art RL techniques, and implement better monitoring and observability tooling.

Client Success Manager - Enterprise

Company: Bazaarvoice

Location: USA

Posted Nov 28, 2024

The Client Success Manager Senior CSM Enterprise role is a critical client-facing position responsible for driving adoption, increasing satisfaction, and identifying opportunities for expansion. The role involves advising clients on strategies to maximize the value of their Bazaarvoice products and solutions, delivering quarterly business reviews, and managing client lifecycle.

Advocacy Associate

Company: Airbnb

Location: USA

Posted Nov 28, 2024

The job posting is for an advocacy role at Airbnb's Public Policy group, focusing on community activation strategies, grassroots organizing, and policy change. The ideal candidate has experience in community organizing, advocacy campaigns, and digital content creation.

Client Success Manager

Company: StackAdapt

Location: USA

Posted Nov 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an exceptional Client Success Manager to build an internal Platform Support Centre. The role involves providing top-notch client support, analyzing data, and providing insights. The company offers a competitive salary, commission structure, and a comprehensive mental health care platform.

Visual/UI Designer

Company: Maker Sights

Location: USA

Posted Nov 28, 2024

The job posting is for a VisualUI Designer at MakerSights, a company that provides product and assortment insights to apparel, footwear, and accessory brands. The role requires a passion for user-centered design, strong visual eye, and ability to translate complex data into clear designs. The job involves working closely with the product marketing and insights teams to create functional, beautiful, and user-centric designs.

Performance Marketing Manager

Company: Miaplaza

Location: USA

Posted Nov 28, 2024

Miaplaza is a company that provides online learning solutions for K-12 education. They are hiring a Performance Marketing Manager to drive their digital marketing initiatives and are offering a competitive salary range of $2995-$4770 per hour.

VP, Technical Program Management

Company: Seismic Software

Location: USA

Posted Nov 28, 2024

Seismic is a rapidly growing company that is the global leader in sales enablement, helping make sales teams better by becoming more productive and engaging with buyers. The company is committed to building an inclusive workplace and is looking for a VP of Technical Program Management to head the TPM organization.

Sales Development Representative

Company: Saviynt

Location: USA

Posted Nov 28, 2024

Saviynt is seeking a Sales Development Representative to initiate sales cycles for their Sales team in the Western US and Canada region. The role involves identifying and engaging prospects, aligning Saviynt's value propositions to their challenges, and gaining their commitment to take a meeting with a Director of Sales.

Senior Manager - Lifecycle Marketing

Company: Insurify

Location: USA

Posted Nov 28, 2024

Insurify is a fast-growing MIT FinTech startup that is changing the way people compare and manage insurance. They are looking for a lifecycle marketing specialist to join their team and work on developing new customer journey maps, planning and analyzing marketing campaigns, and managing relationships with external vendors.

Senior Mobile Engineer (AI)

Company: G-P

Location: USA

Posted Nov 28, 2024

The company is looking for a Senior Mobile Engineer to join their team. The role requires expertise in React Native, JavaScript, and TypeScript, as well as experience with mobile architecture and deployment. The company offers a competitive salary, benefits, and opportunities for career growth.

Account Executive (Mid-Market)

Company: Contentsquare

Location: USA

Posted Nov 28, 2024

Contentsquare is a global leader in experience analytics, seeking team members to help drive growth. The company offers a range of benefits, including career development, mentorship, and competitive compensation.

Director of Demand Generation

Company: OfferFit

Location: USA

Posted Nov 28, 2024

OfferFit is hiring a Director of Demand Generation to lead a team focused on engaging prospects and driving pipeline growth. The role involves developing and executing strategies, optimizing marketing automation systems, and building a high-performing team.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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