Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Tax Manager with Real Estate Experience

Company: BPM LLP

Location: USA

Posted Nov 22, 2024

BPM is a company that values people and has a unique people-centered culture. They offer a range of benefits, including flexible work arrangements, wellbeing resources, and professional development opportunities. The company is looking for caring, self-starting, and authentic individuals who embody the BPM entrepreneurial spirit.

Technical Services Representative

Company: Nextech

Location: USA

Posted Nov 22, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent, and providing competitive pay, benefits, and opportunities for growth. The company is an equal opportunity employer with a commitment to diversity, and offers a range of job opportunities, including software engineering, finance, accounting, and customer support.

Senior Counsel

Company: Clipboard Health

Location: USA

Posted Nov 22, 2024

The role requires a lawyer with a wide range of legal experience, expertise in data privacy and cyber security, and ability to work efficiently and strategically. The responsibilities include collaborating with sales, providing practical advice on transactional data privacy and cybersecurity matters, and contributing to legal strategy and day-to-day management of pending litigation and investigations.

Sr. Systems Engineer - Intelligent Automation

Company: Pinterest

Location: USA

Posted Nov 22, 2024

The Pinterest IT Employee Experience team is looking for a results-driven Intelligent Automation Systems Engineer to bridge the gap between business and technology, identify, design, and implement intelligent automation solutions, and enhance the overall user experience.

Associate Director - Publisher Partnerships

Company: Scribd

Location: USA

Posted Nov 22, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is seeking an experienced dealmaker to help develop their content strategy and identify new publishing partnerships.

Senior Engineering Manager - Compute

Company: Reddit

Location: USA

Posted Nov 22, 2024

The Compute organization is looking for candidates with experience in deployment platform and infrastructure to expand their engineering management. The role involves building and maintaining complex software for Reddit's cloud compute production environment.

Senior Product Researcher

Company: G-P

Location: USA

Posted Nov 22, 2024

The company GP is seeking a Senior Product Researcher to conduct user research and help shape the understanding of their users' needs, motivations, and behaviors. The role involves leading and conducting user research, defining and executing impactful research, and presenting findings to stakeholders.

Staff Data Engineer - Ads

Company: Reddit

Location: USA

Posted Nov 22, 2024

Reddit is looking for a Data Engineering lead to accelerate their datacentric culture. The successful candidate will develop infrastructure and deliver tools to enable datadriven decisionmaking, and will play a critical role in making Ads data more accessible across Reddit.

Staff Software Engineer / DevOps

Company: Gusto, Inc.

Location: USA

Posted Nov 22, 2024

The role is for a Senior Software Engineer to join the Developer Experience Team at Gusto, building tools to increase efficiency and productivity for the Product Engineers. The ideal candidate has 10+ years of experience in a Platform SRE or DevOps role, with strong coding skills and experience with Ruby, Golang, and Kubernetes.

Head of GTM

Company: Elicit

Location: USA

Posted Nov 22, 2024

Elicit is an AI research assistant that helps researchers make better decisions. The company is looking for a salesperson to write and scale the enterprise playbook for AI research, define the enterprise product process and pricing, and be the voice of researchers in the product roadmap.

Growth Marketing Lead

Company: Warp

Location: USA

Posted Nov 22, 2024

Warp is hiring a Growth Marketing Lead to lead paid marketing, lifecycle marketing, and partnerships. The role requires an entrepreneurial mindset and self-directed style. The company is looking for someone with 7+ years of experience in growth demand generation or performance marketing, with a strong focus on the developer audience.

Director - Strategic Accounts

Company: Kalepa

Location: USA

Posted Nov 22, 2024

Kalepa is a VC-backed startup looking for a Director of Strategic Accounts to help spearhead commercial growth and secure new relationships with leading US insurers. The company is transforming the commercial insurance industry with its AI Copilot platform, which empowers underwriters to make smarter decisions. The role requires 10+ years of enterprise sales experience, with a focus on driving new logo sales and expanding existing relationships.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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