Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Staff Product Designer, Core Experiences, Compliance

Company: Gusto

Location: USA

Posted Nov 22, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. The company is committed to building a collaborative and inclusive workplace and offers competitive compensation packages with a strong emphasis on equity-based compensation ownership.

Agreement Specialist

Company: ClinChoice

Location: USA

Posted Nov 22, 2024

ClinChoice is a global full-service CRO searching for an Agreement Specialist to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Tech Sales Manager

Company: Applied Labs

Location: USA

Posted Nov 22, 2024

The company is seeking a driven Sales Manager to help scale their business development efforts. The ideal candidate will have strong lead generation and business development skills, as well as a solid understanding of recruiting processes and tech roles.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Nov 22, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Backend Senior Software Engineer- Technical Lead II - AI

Company: HubSpot

Location: USA

Posted Nov 22, 2024

The text describes the Operations Hub group's mission to leverage AI to deliver world-class experiences and value to customers. The team is looking for a Backend Software Engineer with a passion for AI to join their team. The job requires a strong senior engineer with experience leading small teams, open to experimentation, and a customer-centric attitude.

Agreement Associate

Company: ClinChoice

Location: USA

Posted Nov 22, 2024

ClinChoice is a global full-service CRO searching for an Agreement Associate to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Senior Strategic Account Manager - Enterprise

Company: Loyal

Location: USA

Posted Nov 22, 2024

The Senior Strategic Account Manager is responsible for building deep consultative relationships with clients to maximize the effectiveness of Loyals products. The role requires an individual who is strategic, detail-oriented, and able to work in a fast-paced environment.

Staff Mobile Engineer (Native Mobile Automation)

Company: Scribd

Location: USA

Posted Nov 22, 2024

Scribd is seeking a highly experienced Staff Software Engineer to lead their efforts in designing and implementing enterprise-level automation frameworks, driving strategic quality initiatives, and ensuring software meets the highest standards of quality and reliability.

Director of Safety and Fleet

Company: Sunnova

Location: USA

Posted Nov 22, 2024

Sunnova is an adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses. They are seeking a Director of Safety and Fleet to build and scale their national safety program and fleet operations.

Staff Software Engineer - User Foundation

Company: Airbnb

Location: USA

Posted Nov 22, 2024

Airbnb is seeking a highly skilled engineering leader to build a companywide user-centric platform. The role involves designing and building large-scale production systems, working with cross-functional partners, and leading a team of engineers.

Technical Customer Engagement Leader

Company: Mapbox

Location: USA

Posted Nov 22, 2024

Mapbox is a leading real-time location platform that equips organizations with tools to power navigation and create immersive experiences. The company is seeking a Technical Customer Engagement Leader to manage customer success and drive growth.

Paid Advertising Manager - Motley Fool Money

Company: The Motley Fool

Location: USA

Posted Nov 22, 2024

The Motley Fool is a company that provides investment recommendations and personal finance guidance. They are looking for a Paid Advertising Manager to own direct response affiliate marketing budgets for various personal finance verticals. The role involves campaign management, strategy, ad copy and creative development, budget management, data analysis, testing and conversion rate optimization, and cross-team collaboration.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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