Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Omnichannel Advertising Project Manager

Company: Digital Yalo

Location: USA

Posted Nov 22, 2024

The text describes a company called Yalo that is hiring a Project Manager. The role involves managing multiple projects, collaborating with team members, and ensuring projects are completed on time and within budget. The company values diversity, creativity, and individuality, and offers a range of benefits.

Senior Technical Accountant

Company: Chainalysis Careers

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior Technical Accountant position at Chainalysis, a company that provides data services and solutions for blockchain technology. The role involves providing technical guidance on accounting issues, assisting with audits, and ensuring compliance with US GAAP. The company values diversity and is committed to ensuring its team reflects the unique communities around the world.

Tax Manager

Company: May Mobility

Location: USA

Posted Nov 22, 2024

May Mobility is a company that is transforming cities through autonomous technology to create a safer, greener, and more accessible world. They are looking for a Tax Manager to join their finance team to oversee tax, treasury, and accounts payable functions.

Commercial & Privacy Counsel

Company: Elevenlabs

Location: USA

Posted Nov 21, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring a Commercial and Privacy Counsel to join their team.

Director of Product Management - Protocol

Company: Polygon Labs

Location: USA

Posted Nov 22, 2024

Polygon Labs is a software development company building a network of aggregated blockchains. The company is looking for a Director of PM to build the technology and ecosystem for their protocol team. The role requires a strong understanding of the crypto space, ability to gather and use data, and strong communication skills.

Senior Software Engineer (Full Stack)

Company: FreeWill

Location: USA

Posted Nov 22, 2024

FreeWill is looking for a Full Stack Senior Engineer to join their mission-driven company. The role offers excellent benefits, a signing bonus, and the opportunity to work on a modern stack. The company values diversity and is committed to building an inclusive workplace.

Senior Full Stack Engineer

Company: Localize

Location: USA

Posted Nov 22, 2024

Localize is seeking a Full Stack Engineer to join their US-based remote team. The engineer will be responsible for implementing new functionality within Localize's core product, building RESTful APIs, and collaborating with other remote engineers.

Cloud Operations & Support Engineer - SRE

Company: Docebo

Location: USA

Posted Nov 21, 2024

The job posting is for a Cloud Operations and Support COampS Engineer position at Docebo, a fast-growing SaaS company. The company is looking for someone to manage the operational health of their learning platform, solve critical customer-facing issues, and work with a globally deployed COampS team. The job requires previous experience with infrastructure management and operations, good working knowledge of Linux and Docker, and experience with AWS Cloud services.

VP of Marketing

Company: Rarible

Location: USA

Posted Nov 21, 2024

Rarible is seeking a VP of Marketing to lead the development and execution of a long-term marketing strategy, aligning with the company's vision and growth objectives. The ideal candidate should have a track record of driving revenue growth and scaling marketing efforts across various channels, with expertise in brand growth and product marketing.

Senior People Operations Analyst

Company: Reddit

Location: USA

Posted Nov 22, 2024

The text describes Reddit's community and its features, and then presents a job posting for a Senior People Operations Analyst. The job requires a strong analytical mindset and experience in people analytics.

Senior Technical Writer

Company: AppOmni

Location: USA

Posted Nov 21, 2024

AppOmni is seeking a senior technical writer to join their collaborative team. The role involves creating product support documentation for a cutting-edge SaaS security application. The ideal candidate will have experience in tech writing, SaaS products, and documenting APIs and SDKs.

Experienced Software Engineer - Machine Learning Infra

Company: Plaid

Location: USA

Posted Nov 22, 2024

The Plaid Machine Learning Infrastructure ML Infra team is responsible for creating and maintaining foundational systems tools and processes for efficient scalable reliable responsible and secure machine learning workflows. The team will lead the design and development of the Feature Store Platform for Plaid and support the development of ML-based product lines.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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