Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Associate Project Manager

Company: Appen

Location: USA

Posted Nov 21, 2024

Appen is a company that provides high-quality data solutions for AI, with a strong focus on large language models and deep learning. They aim to empower businesses to harness the full potential of artificial intelligence while upholding ethical principles and creating AI for good.

Growth Marketing Lead

Company: Warp

Location: USA

Posted Nov 21, 2024

Warp is looking for a Growth Marketing Lead to lead paid marketing, lifecycle marketing, and partnerships. The role requires an entrepreneurial mindset and self-directed style. The company offers competitive base salary and meaningful equity.

Senior Software Engineer, Orbits R&D

Company: Planet

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior Software Engineer position at Planet, a company that specializes in Earth Observation satellites. The role involves working on a small team to design and architect software solutions for managing Flight Dynamics and Mission Planning needs for the company's diverse fleets of satellites.

Partner Support Representative

Company: Taskrabbit

Location: USA

Posted Nov 21, 2024

The job posting is seeking a Partner Support Representative to handle partner queries, provide assistance to users, and maintain high standards of service. The ideal candidate has a minimum of 2 years of customer service experience and should be tech-savvy, adaptable, and passionate about delivering exceptional service.

Senior Financial Analyst

Company: Wikimedia Foundation

Location: USA

Posted Nov 21, 2024

The Wikimedia Foundation is a nonprofit organization that operates Wikipedia, one of the most popular websites in the world. They are looking for a Senior Financial Analyst to join their Financial Planning and Analysis team. The role involves developing a comprehensive understanding of revenue channels and grants programs, providing analytical insight into financial data, and supporting the foundation's goal of becoming a model for financial planning and reporting across the Wikimedia Movement.

Senior Customer Insight Analyst

Company: Prizepicks

Location: USA

Posted Nov 21, 2024

PrizePicks is a fast-growing sports company looking for a skilled Analyst to join their Customer Insights team. The role involves working with large datasets to analyze customer behavior, consumer trends, and market factors to inform long-term strategy. The company offers a competitive compensation package, flexible PTO, and opportunities for growth and career development.

Senior Project Manager

Company: Smartwires

Location: USA

Posted Nov 21, 2024

Smart Wires is looking for a Senior Project Manager to work on deploying their technology in major utilities substations. The role requires a blend of relationship management, planning, execution, and organizational skills to achieve outstanding results. The company develops innovative technologies to advance the delivery of electricity and is committed to diversity and inclusivity.

Reals Manager: Public Sector

Company: GitLab

Location: USA

Posted Nov 21, 2024

The Renewals job family delivers value and business outcomes by specializing in customer retention. The role aims to deliver predictable and efficient renewals through proactive management of the customer lifecycle.

Developer Success Engineering Manager

Company: WorkOS

Location: USA

Posted Nov 21, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The role of the Developer Success Engineering team is critical to the customer experience, and the manager will help drive an amazing developer experience.

Senior QA Automation Engineer

Company: Carewell

Location: USA

Posted Nov 21, 2024

Carewell is a category-defining business that is dedicated to providing the most trusted and reputable retail source for caregiving products. They are looking for a Sr QA Automation Engineer to lead their quality assurance efforts and contribute to creating impactful solutions for caregivers and their unique challenges.

Technical Manager, Site Reliability Engineering

Company: Coalfire

Location: USA

Posted Nov 21, 2024

Coalfire is a company that aims to make the world a safer place by solving clients' hardest cybersecurity challenges. They work at the cutting edge of technology to advise, assess, automate, and help companies navigate the ever-changing cybersecurity landscape.

Team Leader - Player Support

Company: PTW

Location: USA

Posted Nov 21, 2024

The job posting is for a Team Lead position in the Player Support department, requiring a dynamic and motivated manager to cultivate relationships, ensure company principles are adhered to, and deliver excellent customer service. The ideal candidate will be engaging, personable, and results-oriented, with experience in a similar role and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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