Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

VP - Enterprise Data Sales

Company: Predactiv

Location: USA

Posted Nov 22, 2024

Predactivs DaaS team is seeking a VP Enterprise Data Sales to drive revenue and help customers realize value by using Predactiv data. The company is a next-generation AI-powered data technology company that enables clients to unlock the full potential of data.

Senior Data Product Manager

Company: Embroker

Location: USA

Posted Nov 22, 2024

The Senior Product Manager Data is a key role that works collaboratively across the organization and with customers to deliver market competitive compelling and differentiated commercial products. The role is responsible for the development and enhancement of a specific application or suite of applications.

Software Engineer

Company: Buildout

Location: USA

Posted Nov 22, 2024

Buildout is a company that provides software products and services for commercial real estate brokers and investors. They are looking for a software engineer to join their team and work on building and improving their CRM products. The company values teamwork, communication, and a love for software engineering. They offer a competitive salary, benefits, and a remote work culture.

Senior Sales Executive - Midwest

Company: Loyal

Location: USA

Posted Nov 22, 2024

Loyal is a digital healthcare platform that is looking for a Senior Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The ideal candidate will have 5+ years of experience in enterprise software sales, specifically within the SaaS and digital health sectors, and will be able to navigate complex sales processes and close deals with senior executives.

Associate Product Support Specialist

Company: Buildout

Location: USA

Posted Nov 22, 2024

Buildout is a company that provides software products and services to help commercial real estate brokers find and transact properties. They are looking for a Product Support team member to provide timely and efficient assistance to customers. The role requires strong communication and problem-solving skills, and a passion for helping customers and building relationships.

Licensed Insurance Agent

Company: Lodgify

Location: USA

Posted Nov 22, 2024

Lodgify is a fast-growing company in the vacation rental industry, seeking a Licensed Insurance Sales Agent to sell insurance-related products to customers. The role involves upselling Lodgify's Damage Protection Product, developing a comprehensive understanding of the product, and providing personalized recommendations to customers.

Billing Customer Experience Associate

Company: Osmind

Location: USA

Posted Nov 22, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. They are seeking a Billing Customer Experience Associate to join their growing Customer Experience team.

Creative Workflow Architect - Sales

Company: Runway

Location: USA

Posted Nov 22, 2024

The job posting is looking for a creative and commercially-minded individual to join their dynamic team. The role involves crafting content, leading demonstrations, and partnering with sales and creative teams to showcase the value of Runway to enterprise prospects and customers.

Senior Manager - Business Development

Company: 1Password

Location: USA

Posted Nov 22, 2024

The job posting is for a Sr Manager of Business Development at 1Password, a remote-first company. The role involves leading the Commercial and Enterprise BDR teams, driving growth, and fostering a culture of excellence. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Telephony Systems Administrator

Company: QuinStreet

Location: USA

Posted Nov 22, 2024

The job description is for a Telephony Systems Administrator who will oversee the technical management of the Five9 telephony system and coordinate between teams. The role requires expertise in telephony system administration, operations management, and compliance. The responsibilities include managing the telephony system, monitoring performance metrics, and ensuring compliance with communication laws.

Senior Manager - Software Engineering

Company: Red Canary

Location: USA

Posted Nov 22, 2024

Red Canary is a cybersecurity company that aims to empower organizations to make better security decisions. They offer a range of benefits, including a 100 paid plan option for medical, dental, and vision, as well as flexible work environment and paid parental leave.

Enterprise Senior Customer Success Manager

Company: Kasada

Location: USA

Posted Nov 22, 2024

Kasada is a cybersecurity company that protects online users from bad bots. They are looking for a customer success manager to join their team, who will be responsible for enabling seamless operation of their platform, advising key customer stakeholders, and driving strategic plans to build on customer requirements.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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