Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Inside Sales Manager

Company: Safe Haven Security

Location: USA

Posted Nov 21, 2024

Safe Haven Security is seeking a Remote Inside Sales Manager to join their growing team. The role involves managing a team, building relationships with vendors, and selling ADT's core residential product. The company offers competitive compensation, paid training, and a positive work environment.

Internal Audit Manager

Company: PagerDuty

Location: USA

Posted Nov 21, 2024

PagerDuty is seeking an Internal Audit Manager to join their team. The role involves planning and executing internal audits, SOX compliance, and advisory engagements. The ideal candidate will have a degree in Accounting or Finance, be certified as a CPA, CIA, or CISA, and have at least 5 years of experience in public accounting or public company.

Senior Salesforce Admin

Company: Protegrity

Location: USA

Posted Nov 21, 2024

Protegrity is seeking a Sr Salesforce Admin for their Global Sales Operations team. The role involves managing and optimizing the Salesforce platform, ensuring data integrity, and collaborating with cross-functional teams.

Director - Engineering

Company: Vidyard

Location: USA

Posted Nov 21, 2024

Vidyard is looking for an experienced Director of Engineering to join their RampD Leadership team. The role involves leading high-performing remote engineering teams, developing and leading technical innovation, and partnering with Design and Product teams to grow their cutting-edge platform.

Developer Advocate

Company: ElevenLabs

Location: USA

Posted Nov 21, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are hiring a developer advocate to improve their developer experience and drive customer acquisition.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Nov 21, 2024

HubSpot is looking for a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing new business opportunities, managing a pipeline of prospects, and partnering with marketing and technology departments. The company offers a competitive cash compensation range of $140,000 to $160,000 annually, as well as benefits and perks.

Research Program Manager

Company: Webflow

Location: USA

Posted Nov 21, 2024

Webflow is looking for a Research Program Manager to help accelerate the impact of their Research team. The role involves building an industry-leading Research Operations practice, collaborating with cross-functional partners, and optimizing research processes.

Regulatory Specialist, Principal

Company: Avanos Medical

Location: USA

Posted Nov 21, 2024

Avanos Medical is a medical device company that is committed to creating innovative healthcare solutions. The company is passionate about making a difference in the lives of people and communities around the world. The job posting is for a Regulatory Specialist Principal Remote position that will develop and implement regulatory strategies for new product development and significant changes to existing products.

Technical Support Engineer (L1)

Company: Cyberhaven

Location: USA

Posted Nov 21, 2024

Cyberhaven is looking for a Technical Support Engineer L1 to join their team. The role involves providing technical support to customers, troubleshooting issues, and collaborating with engineers. The company offers a competitive salary, stock options, and a fast-paced work environment.

Head of Travel & Expenses

Company: Dropbox

Location: USA

Posted Nov 21, 2024

Dropbox is seeking a Head of Travel amp Expenses to lead and drive innovation across their global Travel Expense and Corporate Card operations. The role combines strategic leadership, vendor and partnership management, travel program optimization, virtual first support, expense operations and compliance, reporting and analysis, and training and support.

Delivery Director

Company: Appen

Location: USA

Posted Nov 21, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to the world's largest technology companies. The company has a global crowd of over 1 million contributors and is committed to creating an inclusive and diverse workplace.

Senior Content Designer II

Company: HubSpot

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior II Content Designer at HubSpot, responsible for designing and delivering end-to-end product experiences that help customers and the business grow. The role involves working closely with product teams, leaders, and other content designers to identify and solve complex problems. The company values creativity, persistence, and a growth mindset, and offers a competitive compensation package and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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