Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Sales Manager - Government

Company: brightwheel

Location: USA

Posted Nov 20, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. The company is committed to diversity, equity, and inclusion, and offers a competitive compensation package.

Tax Supervisor with Consumer Goods/Manufacturing Experience

Company: BPM LLP

Location: USA

Posted Nov 20, 2024

BPM is a company that values people and provides a positive work environment. They offer a range of benefits, including flexible work arrangements, wellness resources, and professional development opportunities. The company is looking for caring, self-starting, and authentic individuals who are passionate about their work and want to make a difference.

Experienced Visual Designer - Web

Company: Plaid

Location: USA

Posted Nov 20, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Senior Automotive Systems Firmware Engineer

Company: Samsara

Location: USA

Posted Nov 20, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are seeking candidates for a HW Solutions FW team to work on prototyping new products and technologies that integrate with modern vehicles. The role requires experience in vehicle diagnostics, OBDII, CAN bus systems, and ECUs, as well as strong communication skills and ability to work cross-functionally.

Account Development Representative

Company: Workiva

Location: USA

Posted Nov 20, 2024

The Account Development Representative is a strategic salesperson who navigates Fortune 1000 accounts, engages with prospects, and drives pipeline for existing customers and net new logos. They utilize various strategies, including social selling, referral mining, and people mapping, to create a superior prospect-customer experience.

Mid-Market, Enterprise Account Executive

Company: Ooma, INC

Location: USA

Posted Nov 20, 2024

Ooma is seeking a confident and self-motivated Account Executive to deliver communications solutions to small and medium-sized businesses. The role requires 25 years of technology solution-based selling experience, strong understanding of Unified Communications, and ability to consistently meet and exceed quota.

Offensive Security Engineer

Company: Stripe

Location: USA

Posted Nov 20, 2024

The job posting is for an Attacker Engineering team member at Stripe, responsible for conducting offensive security assessments and penetration testing to identify vulnerabilities and weaknesses in Stripe's systems, applications, and networks.

HEOR Director

Company: Alector

Location: USA

Posted Nov 20, 2024

Alector is seeking a highly skilled HEOR Director to join their team. The successful candidate will play a pivotal role in driving health economics and outcomes research strategies to support Alector's pipeline launch preparedness and lifecycle management of their products.

Senior Manager - Global Planning and Reporting

Company: HubSpot

Location: USA

Posted Nov 20, 2024

HubSpot is a rapidly growing publicly traded technology company looking to fill a newly created role of Senior Tax Manager for Global Planning and Reporting. The role will have a leadership role for setting up the tax department for success to help HubSpot scale streamlining tax processes while using exciting new tax technologies.

Practice Head - Cloud Application Services

Company: Rackspace

Location: USA

Posted Nov 20, 2024

The job posting is for a leadership role in Rackspace Technology, responsible for building and managing the Application Services business globally. The role requires a seasoned leader with strong experience in building Application Services business on Cloud for AWS, Microsoft, or leading Consulting/SI organizations of $50M+. The job posting highlights the company's commitment to diversity and inclusion, and the role is open to candidates from diverse backgrounds.

Senior Manager - People Communications & Engagement

Company: GitLab

Location: USA

Posted Nov 20, 2024

The Senior Manager People Communications and Engagement will help advance team member experience by ensuring communication and engagement activities strengthen GitLab's high-performance culture. The role involves leading and coaching a team, collaborating with various leaders, and driving engagement activities to improve team member engagement and build culture.

Senior Tax Analyst - Global Compliance and Operations

Company: HubSpot

Location: USA

Posted Nov 20, 2024

HubSpot is looking to fill a Senior Tax Analyst Global Compliance and Operations role, requiring a strong tax technical base, experience in public accounting, and proficiency in ONESOURCE. The role will involve ensuring compliance across multiple jurisdictions, managing local tax provision computations, and supporting international tax compliance operations.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages