Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Procurement Transformation Lead

Company: Dropbox

Location: USA

Posted Nov 20, 2024

Dropbox is seeking a Procurement Transformation Lead to drive the evolution of their technology stack, leveraging emerging capabilities and setting new standards in purchasing automation. The role will focus on crafting and implementing a strategic vision that boosts efficiency, resilience, and competitive advantage through advanced systems and processes.

Backend Developer

Company: Dynamo Technologies

Location: USA

Posted Nov 20, 2024

The US Forest Service is seeking a Backend Developer to work on an Enterprise Land Management System. The job requires experience in building web services, Nodejs, and SQL Server, as well as Agile development and Git. The salary range is $120k-$130k.

Director of Professional Sales Training & Enablement

Company: Nutrafol

Location: USA

Posted Nov 20, 2024

The job posting is seeking a Director of Professional Sales Training and Enablement to join the team. The ideal candidate will have excellent communication skills, experience in creating training content, and a deep understanding of sales enablement. The role involves designing and implementing sales enablement strategies, developing training modules, and overseeing ongoing training programs.

Senior Marketing Operations Manager

Company: Weights & Biases

Location: USA

Posted Nov 20, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Marketing Operations Manager to lead their marketing technology stack and collaborate with cross-functional teams to drive pipeline efficiency and growth.

Growth Engineer - Grafana Self Serve

Company: Grafana Labs

Location: USA

Posted Nov 20, 2024

The job posting is for a Growth Engineer position at Grafana Labs, responsible for driving adoption of Grafana Cloud. The ideal candidate will have experience in growth and experimentation, and will work with the Growth team to develop and maintain Grafana plugins and improve user outcomes.

Account Executive - SaaS Sales

Company: Bluesight

Location: USA

Posted Nov 20, 2024

Bluesight is a high-growth healthcare information technology company seeking a motivated Account Executive to drive revenue growth in the hospital pharmacy market. The role requires a sales hunter with experience selling B2B SaaS products and strong meeting presence and presentation skills.

Data Support Specialist

Company: Finalsite

Location: USA

Posted Nov 20, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of people who work remotely in the US, Europe, South America, and Asia. The company is headquartered in Glastonbury, CT, USA. The Data Support Specialist role is responsible for meeting the data integration needs of clients through an email ticketing system.

Senior Software Engineer II - PaaS Edge

Company: HubSpot

Location: USA

Posted Nov 20, 2024

The HubSpot Product team is passionate about building tools to help small and medium-sized businesses market, sell, and serve their customers. The team is responsible for managing the load balancing layer and operating their own open-source load balancer orchestration system.

Staff Product Manager - Security

Company: Webflow

Location: USA

Posted Nov 20, 2024

Webflow is seeking an experienced Staff Product Manager with a deep focus on Security to join their team. The role involves developing a Security Feature Roadmap, collaborating with the Security Team, and ensuring compliance with relevant regulations and privacy standards.

Sr. Product Manager

Company: MyFitnessPal

Location: USA

Posted Nov 20, 2024

The job posting is for a Sr Product Manager at MyFitnessPal, responsible for creating engaging experiences to help customers reach their health and wellness goals. The role requires 6+ years of experience in product management, leading high-velocity squads, and making data-driven decisions. The company offers a competitive salary range of $135,000 to $170,000 and a range of comprehensive benefits.

Sales Compensation Manager

Company: Twilio

Location: USA

Posted Nov 20, 2024

Twilio is looking for a Manager of Sales Compensation to join their Sales Compensation team. The role involves designing sales compensation plans, developing relationships with business partners, and analyzing sales performance results. The company values diverse experiences and encourages applicants from various industries to apply.

Senior Software Engineer - Billing & Expansion Team

Company: Weights & Biases

Location: USA

Posted Nov 20, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to lead initiatives in pricing, licensing, and billing infrastructure. The company offers competitive salary, equity, and benefits packages.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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