Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Product Marketing Manager - Design

Company: Figma

Location: USA

Posted Nov 20, 2024

Figma is looking for a fullstack Product Marketing Manager to support its core design products. The role involves leading creative product launches, developing product messaging, and managing beta programs. The company values growth and encourages applicants with diverse backgrounds to apply.

Experienced Software Engineer - Machine Learning Infra

Company: Plaid

Location: USA

Posted Nov 20, 2024

The job posting is for a Machine Learning Infrastructure team lead at Plaid. The team is responsible for creating and maintaining foundational systems for efficient, scalable, and secure machine learning workflows. The job requires 8+ years of software engineering experience, a strong track record of delivering successful projects, and experience in developing Feature Store systems.

Contributing Faculty - PhD Health Education & Promotion

Company: Adtalem Global Education

Location: USA

Posted Nov 20, 2024

Walden University is seeking part-time faculty to mentor dissertation committees for its PhD in Health Education and Promotion program. The faculty members will be responsible for student research mentoring, chairing dissertation committees, and managing dissertation quality.

Director - Customer Support

Company: Nuna

Location: USA

Posted Nov 20, 2024

The job posting is for a Customer Support Lead position at Nuna, a healthcare technology company. The role involves designing and building a support team for the Nuna App, which aims to encourage patients to make daily behavioral changes that improve their health. The ideal candidate should have experience in customer support leadership, problem-solving, and working in a startup environment.

Customer Education Manager

Company: Apollo.io

Location: USA

Posted Nov 20, 2024

The Customer Education Manager role is a critical and exciting position that requires a sales expert with a deep background in prospecting, sales engagement, negotiation, sales management, and sales enablement. The ideal candidate is a dynamic speaker and teacher who can create compelling training videos and written content, host daily live onboarding webinars, and create a steady stream of valuable content.

Fitness Network Development Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 20, 2024

American Specialty Health Inc is seeking a Fitness Recruiter to join their team. The position involves recruiting new fitness centers and studios, negotiating sales, and executing contracts. The job requires strong communication and presentation skills, as well as the ability to work independently and meet deadlines.

Customer Service Rep - Clinical

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 20, 2024

American Specialty Health is hiring customer service representatives to work in a high-volume call center. The job requires excellent communication skills, basic computer skills, and the ability to work from home. The company offers competitive pay, bonuses, and a positive work environment.

Revenue and Sales Operations Manager

Company: Labelbox

Location: USA

Posted Nov 20, 2024

The role of Revenue and Sales Operations Manager at Labelbox involves optimizing revenue generation processes, collaborating with sales and marketing teams, and providing data-driven insights to inform decision-making.

Senior Compensation Analyst

Company: Mozilla

Location: USA

Posted Nov 20, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Patient Engagement Manager

Company: Nuna

Location: USA

Posted Nov 20, 2024

Nuna is a healthcare technology company that aims to make high-quality healthcare affordable and accessible for everyone. The company is committed to transforming the healthcare system through value-based care and is looking for a Patient Engagement Manager to design and build the patient lifecycle strategy for the Nuna App.

Trust & Safety Platform Health Program Manager

Company: Vercel

Location: USA

Posted Nov 20, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. They are looking for a Platform Health Program Manager to join their trust and safety team. The role involves managing projects, working with cross-functional teams, and tracking metrics. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Head of Digital Transformation

Company: CommerceIQ

Location: USA

Posted Nov 20, 2024

The job posting is seeking an experienced leader to drive digital transformation initiatives for CPG customers. The ideal candidate will have a strong track record of driving digital transformation and experience with B2B SaaS solutions.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages