Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Software Engineer, .NET Desktop Tools

Company: Kibeam, Inc.

Location: USA

Posted Nov 19, 2024

Kibeam is an edtech startup developing a novel AI-enabled handson technology to tackle the global literacy crisis. They are seeking a NET developer and motivated Software Engineer to join their dynamic remote team and help shape the future of learning.

Jr. Chief of Staff

Company: Uptempo

Location: USA

Posted Nov 19, 2024

Uptempo is looking for a Jr Chief of Staff to join their global community. The role involves supporting the executive leadership team in managing strategic initiatives, optimizing operational efficiency, and enhancing organizational communication. The company is a fully remote organization with team members working in North America and Europe.

Product Designer

Company: CellarTracker

Location: USA

Posted Nov 19, 2024

CellarTracker is a wine community that uses technology to make wine discovery accessible and exciting. The company is looking for a UX/UI Designer to contribute to the evolution of their product design processes and team.

Strategic Customer Success Manager

Company: Automattic Careers

Location: USA

Posted Nov 19, 2024

WordPress VIP is looking for a strategic senior Customer Success Manager to help drive adoption, value realization, and retention among their key enterprise accounts. The role requires experience with enterprise customers, technical expertise, and strategic thinking.

Financial Sales Representative

Company: Facet

Location: USA

Posted Nov 19, 2024

The job posting is for a Financial Sales Representative at Facet, requiring a passionate and skilled individual to engage with potential members, build relationships, and convey the value of professional financial planning. The role involves conducting meetings, managing a pipeline, and explaining the planning process. The company offers a competitive salary, benefits, and a flexible work environment.

Director, Client Experience

Company: Unlockhealth

Location: USA

Posted Nov 19, 2024

Unlock Health is a marketing and advertising agency that breaks down walls in healthcare by combining the best teams to help clients live their mission. The company is looking for a Director Client Experience Web Direct Manager to oversee the client experience team and manage client relationships.

Clinical Educator

Company: Agape Care Group

Location: USA

Posted Nov 19, 2024

Agape Care Group is seeking a Clinical Educator RN to join their team. The role involves facilitating new hire orientation, providing ongoing education, and identifying learning needs of staff. The company offers great benefits, including tuition reimbursement, paid time off, and professional development opportunities.

Director of Site Reliability and Cloud Infrastructure

Company: Prompt

Location: USA

Posted Nov 19, 2024

The job posting is seeking a Director of Site Reliability and Cloud Infrastructure to join the team. The role involves hands-on infrastructure management, vendor collaboration, team building, and leadership. The ideal candidate should have experience in cloud infrastructure and site reliability, as well as strong leadership and communication skills.

Content Manager

Company: WillowTree

Location: USA

Posted Nov 19, 2024

The job posting is for a Content Manager at Fuel iX, a company that offers a platform for generative AI and intelligent experiences. The role involves developing and executing a comprehensive content marketing strategy, creating and managing diverse content assets, and collaborating with cross-functional teams. The company offers a great culture, opportunities for growth and development, and a competitive salary.

Marketing Measurement Strategist

Company: General Motors

Location: USA

Posted Nov 19, 2024

The job description is for a Marketing Measurement Strategist Corporate Brands role at General Motors. The individual will lead the delivery of marketing mix model MMM insights for Chevrolet, help media teams quantify the sales impact of their media spend, and provide recommendations for budget optimization.

Staff Backend Engineer

Company: Bestow

Location: USA

Posted Nov 19, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Premium Onboarding Partner

Company: Doordashusa

Location: USA

Posted Nov 19, 2024

DoorDash is looking for a Premium Onboarding Partner to partner with their highest value merchants, providing a best-in-class onboarding experience. The successful candidate will build long-lasting relationships with merchants, work with account owners, and own a book of business.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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