Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Staff Software Engineer - React Native - Consumer

Company: Kraken

Location: USA

Posted Nov 15, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to interact with crypto and blockchain technology. The company is seeking a Senior Software Engineer to join its Consumer team, focusing on building applications that expose Kraken's product offering to the mass market.

Instructional Designer

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The Instructional Designer is responsible for designing and developing instructional materials and ensuring the delivery of high-quality learning experiences. The role involves creating interactive and engaging learning experiences, developing instructors and facilitation manuals, and collaborating with subject matter experts to define course outcomes and objectives.

Assurance Senior Manager/Partner (Blockchain)

Company: BPM LLP

Location: USA

Posted Nov 15, 2024

BPM is a company that values people and is looking for a passionate Assurance Senior Manager or Partner to join their growing Blockchain and Digital Assets practice. The company offers a total rewards package, wellbeing resources, balance and flexibility, and professional development opportunities. The ideal candidate is a caring person who puts others first, a self-starter with a diverse point of view, and a lifelong learner with a drive to excel.

Project Manager - Operations

Company: Ollie Pets

Location: USA

Posted Nov 15, 2024

Ollie is a company that makes human-grade pet food and is looking for a Project Manager to lead critical projects in their supply chain, fulfillment, and warehouse operations. The company values diversity, equal opportunity, and has a strong culture that cares about its work and team members.

Integrated Marketing Manager - Audience Development

Company: HubSpot

Location: USA

Posted Nov 15, 2024

HubSpot is seeking a dynamic and results-driven integrated marketing manager to oversee audience development for the Marketing vertical. The ideal candidate will have a proven track record of developing and executing successful multichannel marketing strategies, strong analytical skills, and excellent communication and collaboration skills.

Wealth Management Marketing Manager

Company: The Motley Fool

Location: USA

Posted Nov 15, 2024

The Motley Fool is a financial information and services firm that helps people demystify the world of finance and achieve personal wealth and happiness. They are looking for a Wealth Management Marketing Manager to manage the lead conversion channels and provide marketing materials to the wealth advisors.

International Tax Lead

Company: KoBold Metals

Location: USA

Posted Nov 15, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. They are looking for an International Tax Lead to join their growing Tax Team.

Assurance Senior/Supervisor (Blockchain)

Company: BPM LLP

Location: USA

Posted Nov 15, 2024

BPM is a company that values people and is looking for a passionate Assurance Senior Supervisor to join their growing Blockchain and Digital Assets practice. The company offers a total rewards package, wellbeing resources, and professional development opportunities. The role involves leading day-to-day execution and delivery of audit and advisory activities, supervising associate-level professionals, and developing and maintaining client relationships.

Venture Capital - Senior Associate

Company: The Motley Fool

Location: USA

Posted Nov 15, 2024

The Motley Fool Ventures is looking for a Senior Associate to work on an independent contract basis. The role involves sourcing and evaluating new opportunities, managing and advising portfolio companies, and building relationships with entrepreneurs and investors.

Senior Staff Product Manager - Anonym

Company: Mozilla

Location: USA

Posted Nov 15, 2024

The text describes Mozilla Corporation's mission to make the internet better for people, its focus on privacy and security, and its commitment to diversity and inclusion. It also highlights the company's values and benefits for employees.

Support Engineer

Company: Crux

Location: USA

Posted Nov 15, 2024

Crux is a fast-growing technology company building a platform to power the flow of data globally. They are transforming how companies work with data and are looking for a Support Engineer to maintain their data infrastructure and ensure customer satisfaction.

Senior Demand Generation Marketer

Company: Octopus Deploy

Location: USA

Posted Nov 15, 2024

Octopus Deploy is a company that empowers software teams to deliver value in an agile way. They have a transparent approach to compensation and a supportive collaborative environment. The company is looking for a Demand Generation Marketer to raise awareness of the Octopus brand and create demand for their Continuous Delivery solutions.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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