Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Copywriter

Company: Mplc

Location: USA

Posted Nov 16, 2024

MPLC is a copyright licensing agency seeking a temporary copywriter to create engaging sales and marketing content for the US market. The ideal candidate has a passion for the entertainment industry and experience in copywriting, content creation, and digital marketing.

Manager, Channel Marketing

Company: Ag1

Location: USA

Posted Nov 16, 2024

AG1 is a company that is committed to empowering people to take ownership of their health. They have a strong ethos rooted in science and a dedication to continuous improvement. They are looking for a Manager Channel Marketing to join their Brand team and execute the strategic direction and optimization of key marketing channels.

Project manager

Company: Brillio 2

Location: USA

Posted Nov 16, 2024

Brillio is a digital technology service provider that offers innovative solutions to Fortune 1000 companies. The company is known for its world-class professionals, cutting-edge digital skills, and commitment to client satisfaction.

Product Manager, Real-Time

Company: Flock Safety

Location: USA

Posted Nov 16, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is looking for an Associate Product Manager to join their team and work on their RealTime Alerting product. The role requires strong technical skills, excellent communication skills, and the ability to work closely with software and hardware engineering teams.

Director, Data Science & ML

Company: Tailorcare2023

Location: USA

Posted Nov 16, 2024

TailorCare is a healthcare startup that is transforming the experience of specialty care by providing a comprehensive care program that takes a deeply personal, evidence-based approach to improving patient outcomes. The company is seeking a seasoned and innovative leader to own and drive its data science and machine learning efforts.

AIA Delivery Program Manager

Company: Five9

Location: USA

Posted Nov 16, 2024

Five9 is a leading provider of cloud contact center software, and they are looking for a passionate and self-managed individual to join their Professional Services Team. The ideal candidate will have experience in project management, technical call center expertise, and AI and client development. The company values diversity and inclusivity, and they are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Sr. Director Infrastructure & Cloud Ops

Company: Rula

Location: USA

Posted Nov 16, 2024

The company is dedicated to making mental healthcare work for everyone, providing quality care and a positive impact on people's lives. They believe in treating the whole person, not just symptoms, and aim to create a stigma-free environment.

Senior Technical Writer

Company: Starburstdata

Location: USA

Posted Nov 16, 2024

Starburst is a company that aims to dismantle data silos and vendor lock-in, offering a full-featured data lake analytics platform built on open source Trino. They are seeking an experienced technical writer to help update and expand the documentation for their products.

VP, Data Engineering

Company: Abercrombie and Fitch Co.

Location: USA

Posted Nov 16, 2024

The job description is for a VP of Data Engineering at Abercrombie & Fitch Co. The role involves leading data-focused teams, building and mentoring a world-class team of data and platform engineers, and driving technical data strategy. The company offers competitive benefits and a positive work environment.

Staff Product Manager, Payments & Financial Systems

Company: Xometry

Location: USA

Posted Nov 16, 2024

Xometry is looking for a Staff Product Manager to enhance its financial technology capabilities and services. The ideal candidate will have expertise in financial services and systems, and experience in developing and managing payment systems and billing platforms.

US Sales Manager

Company: Cambridge Intelligence

Location: USA

Posted Nov 16, 2024

The job posting is for a US Sales Manager at Cambridge Intelligence, responsible for driving revenue and building relationships with clients. The ideal candidate is an ambitious self-starter with experience in outbound sales and a track record of hitting targets.

Senior Project Accountant

Company: Resource Innovations

Location: USA

Posted Nov 16, 2024

Resource Innovations is seeking a Senior Project Accountant to join their growing team. The company is a women-led energy transformation firm focused on impact, building on their expertise in energy efficiency to guide utilities through complex challenges.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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