Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Data Science Manager - Ads Platform & Experience

Company: Reddit

Location: USA

Posted Nov 15, 2024

Reddit is looking for a Data Science Leader to work on its advertising business. The role involves leading a team of data scientists, driving analytics projects, and building data foundations. The company offers a range of benefits, including comprehensive healthcare, 401k matching, and flexible vacation.

Money Compliance Data Lead

Company: Robinhood

Location: USA

Posted Nov 15, 2024

The job posting is for a Data Lead position at Robinhood Markets, a fintech company that aims to democratize finance for all. The company is seeking a curious and growth-minded individual to support its Money Compliance team in building and maintaining data dashboards, conducting ad-hoc analysis, and developing automated data solutions.

Senior Data Analyst - New User Experience

Company: Rocket Money

Location: USA

Posted Nov 15, 2024

Rocket Money is looking for a Senior Data Analyst to join their growing data team. The role involves analyzing user journeys, driving strategy, and making new user experiences at Rocket Money the best they can be.

Sales Development Representative

Company: Aria Systems

Location: USA

Posted Nov 15, 2024

Aria Systems is seeking a Sales Development Representative to join their team. The ideal candidate will have a strong track record in outbound sales and be able to contribute to the team's success with minimal coaching. The company offers a dynamic working environment, competitive salary, and benefits.

Neural Network Optimization Engineer

Company: untether

Location: USA

Posted Nov 15, 2024

Untether AI is a rapidly growing startup building high-performance AI inference chips. They are looking for engineers to join their team and develop software for neural networks. The company offers a range of benefits and a welcoming work environment.

Senior Customer Success Manager - Enterprise

Company: Muck Rack

Location: USA

Posted Nov 15, 2024

The job description is for a Senior Enterprise Customer Success Manager at Muck Rack. The role involves driving growth, ensuring renewals, and managing complex customer relationships. The ideal candidate has 8+ years of experience in Customer Success or Account Management, expertise in overseeing the entire customer lifecycle, and a proven track record of meeting and exceeding revenue goals.

Senior Detection Engineer (1st shift)

Company: Red Canary

Location: USA

Posted Nov 15, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They offer a range of services, including threat detection and response, and are committed to improving security outcomes for all.

Big Data Engineer for AI Training

Company: Outlierai

Location: USA

Posted Nov 15, 2024

Outlier is looking for talented coders to help train generative artificial intelligence models. The freelance opportunity is remote and hours are flexible. The company is looking for individuals with expertise in computer science, proficiency in one or more programming languages, and excellent attention to detail.

VP - Growth Marketing

Company: Upwork

Location: USA

Posted Nov 15, 2024

Upwork is a work marketplace that serves everyone from startups to large enterprises. They are looking for a VP Growth Marketing to lead their paid media and marketing automation teams. The company values diversity, inclusion, and provides excellent benefits to its employees.

Technical Support Engineer

Company: BeyondTrust

Location: USA

Posted Nov 16, 2024

BeyondTrust is a company that values its employees and customers, offering a culture of flexibility, trust, and continual learning. The company is looking for a Technical Support Engineer to join its team, requiring strong communication and interpersonal skills, as well as knowledge of SQL, Active Directory, and Windows.

Business Systems Analyst

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The job posting is seeking a skilled Business Systems Analyst to join the Customer Experience team, requiring strong analytical skills and expertise in Salesforce and CCaaS solutions.

Marketing Specialist

Company: Appodeal

Location: USA

Posted Nov 15, 2024

Appodeal is a dynamic company with a global presence, committed to innovation and making an impact in the mobile app industry. They offer a unique opportunity to make a difference while being part of an amazing team.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages