Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Sales Development Representative - Education

Company: Clipboard Health

Location: USA

Posted Nov 15, 2024

The job posting is for a sales role at a tech startup that provides substitute teachers and other classroom staff to K12 schools. The company is looking for someone who loves sales and is passionate about education. The role involves making over 500 dials per week, tracking account details, and learning about the company's value proposition.

Customer Success Manager - Partners

Company: Megaport

Location: USA

Posted Nov 15, 2024

Megaport is a company that provides network as a service and has a team of globally positioned industry experts. They are looking for a Customer Success Manager to work with partners and drive partner success and satisfaction.

Data Scientist - Strategic Finance

Company: Figma

Location: USA

Posted Nov 15, 2024

Figma is hiring a Strategic Finance team member to work on financial data pipelines, forecasting, and analysis. The ideal candidate has experience in Analytics or Data Science, financial data, and statistical methods.

Enterprise Account Manager

Company: FloQast

Location: USA

Posted Nov 15, 2024

FloQast is hiring an Enterprise Account Manager to lead a book of business, expand partnerships, and maintain customer satisfaction. The role requires experience in software sales, managing enterprise accounts, and using consultative solution-based sales methodology.

Copywriter

Company: Outliant

Location: USA

Posted Nov 15, 2024

Outliant is a remote digital product development and startup consulting company that values creativity, individual growth, and freedom. They are looking for a Copywriter to craft compelling digital content and work with a diverse global team.

Staff Business Systems Analyst

Company: Oura

Location: USA

Posted Nov 15, 2024

Oura is a growth company that empowers people to take a proactive role in their health by providing innovative wearable technology and data insights. The company values its employees and offers a range of benefits, including competitive salary and equity packages, health insurance, and flexible wellness time off.

Business Development Specialist - Geospatial Solutions

Company: NavVis

Location: USA

Posted Nov 15, 2024

NavVis is a technology company that offers reality capture and digital factory solutions. They are seeking a Business Development Specialist with a technical background to join their US team. The role involves driving sales and connecting with key players in industries like construction, engineering, and infrastructure.

Customer Service Operations Supervisor

Company: Garner Health

Location: USA

Posted Nov 15, 2024

Garner Health is seeking a Customer Service Supervisor to lead a team of Associates and Senior Associates in their fast-growing Concierge team. The role is focused on delivering a best-in-class member experience by digitally engaging with members to help them find the right healthcare for their needs.

Implementation Specialist - Client Training

Company: SpryPoint

Location: USA

Posted Nov 15, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for an experienced Implementation Specialist to join its Client Training team.

Senior Account Executive

Company: TeamSnap

Location: USA

Posted Nov 15, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are looking for a Senior Account Executive to identify and generate sales opportunities with national brands. The company offers a competitive compensation package, unlimited PTO, and a culture of inclusivity and growth opportunities.

Senior Project Manager

Company: Association for Institutional Research

Location: USA

Posted Nov 15, 2024

The job description is for a Senior Project Manager position at the Association for Institutional Research (AIR). The job involves managing a grant-funded training program, overseeing project activities, and coordinating with AIR staff. The position requires a bachelor's degree, at least 3 years of project management experience, and excellent organizational and communication skills.

Systems Engineer

Company: Gensyn

Location: USA

Posted Nov 15, 2024

The text describes a company called Gensyn that is working on machine intelligence and is looking for a Systems Engineer to join their team. The company values autonomy, focus, and rejecting mediocrity, and offers competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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