Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Content Marketing Manager

Company: Tremendous

Location: USA

Posted Nov 14, 2024

Tremendous is a company that offers a fast, free, and flexible way to send bulk payouts to people in over 200 countries. They have a fully remote culture and are profitable and growing without outside investors. They are looking for a Content Marketing Manager to help scale their content creation efforts.

Entry Product Manager , Security Services

Company: Ensono

Location: USA

Posted Nov 14, 2024

Ensono is a company that aims to be a relentless ally, empowering clients to achieve key business outcomes. They value honesty, reliability, curiosity, collaboration, and passion. The company offers a range of benefits, including unlimited paid days off, flexible work schedule, and wellness program.

Software Engineer, Vulnerability Management

Company: Stripe

Location: USA

Posted Nov 14, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Software Engineer to join its Vulnerability Management team to identify and prioritize vulnerabilities in its systems.

Sr. Director, Product Management - Supply Chain Detection and Response

Company: SecurityScorecard

Location: USA

Posted Nov 15, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a patented rating technology used by over 25,000 organizations. The company has received various awards and recognition for its culture and innovation.

Creative Director

Company: Goodparty

Location: USA

Posted Nov 15, 2024

GoodPartyorg is a non-profit organization that aims to transform civic leadership in America by empowering real people to run and win local and state-level campaigns. They are looking for a remote full-time Art Director/Creative Director to create a design system framework and implement it for digital marketing, social media, website, and print assets.

Customer Success Manager

Company: Steercrm

Location: USA

Posted Nov 15, 2024

Steer is looking for a Customer Success Manager to build relationships with customers, drive product adoption, and empower them to fulfill their goals. The role requires 3+ years of B2B SaaS customer success account management or consulting experience, and a strong customer-facing and presentation skills.

Strategic Finance Manager

Company: Pipe17

Location: USA

Posted Nov 15, 2024

Pipe17 is a venture-funded software startup that offers an innovative SaaS platform for ecommerce operations. The company is committed to building trust and making the world more agreeable for its employees, customers, and communities. The Finance and Revenue Operations Manager role is responsible for overseeing financial and revenue operations activities, integrating development, sales, marketing, and customer success to drive sustainable growth.

Senior iOS Engineer

Company: Booksy

Location: USA

Posted Nov 14, 2024

The text describes Booksy, a company that connects beauty professionals with customers, and is looking for a Senior iOS Engineer to join their team. The company values its employees and offers a range of benefits.

Product Designer

Company: SingleFile

Location: USA

Posted Nov 15, 2024

SingleFile is looking for a Product Designer to join their remote team. The role involves designing intuitive and effective user experiences for complex workflows, working closely with cross-functional teams, and conducting user research and testing.

Senior Site Reliability Engineer

Company: Uniswap Labs

Location: USA

Posted Nov 14, 2024

Uniswap Labs is building products to unlock value through universal exchange, with a focus on transparency, equity, and scalability. The company is looking for a Senior Site Reliability Engineer to join their team, with a strong emphasis on automation, operational excellence, and driving system reliability at scale.

Bilingual Customer Service Representative

Company: Stafi

Location: USA

Posted Nov 14, 2024

The job posting is for a bilingual customer service representative at Stafi Live, requiring fluency in English and Spanish, excellent communication skills, and flexibility to work varying hours. The role involves providing exceptional customer support, resolving issues, and delivering accurate information about products and services.

Senior Machine Learning Engineer

Company: Chalice

Location: USA

Posted Nov 15, 2024

The job posting is looking for a Senior Machine Learning Engineer with 24 years of industry experience to join a growing team. The role involves developing and deploying cutting-edge machine learning models to solve business challenges. The company offers a collaborative environment, career growth opportunities, and competitive compensation.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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