Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Product Designer - Learner Assessments

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company is looking for a Senior Product Designer to design innovative assessment experiences for learners and educators.

Director of Engineering

Company: TeamSnap

Location: USA

Posted Nov 14, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are seeking a people-centric technical Director of Engineering who will provide compelling people process and technology partnership to their TeamSnap for Business teams.

Sales Enablement Instructional Designer

Company: Stripe

Location: USA

Posted Nov 14, 2024

The text describes Stripe's mission to increase the GDP of the internet and its efforts to build an excellent sales organization. It also outlines the responsibilities and requirements for an Instructional Designer role on the Global Sales Enablement team.

Senior Staff Software Engineer- Authentication and Authorization systems

Company: Gusto, Inc.

Location: USA

Posted Nov 14, 2024

The job posting is looking for a Senior Staff Software Engineer to lead the development of secure authentication and authorization systems. The role requires experience in building and managing scalable identity management systems, collaborating with cross-functional teams, and staying up-to-date with industry trends and best practices.

Director of Accounting

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are looking for an experienced Director of Accounting to lead their finance operations and manage a team of five staff members.

Senior Manager - ELA Assessment Content

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a senior manager for ELA assessment content to join their Assessments team.

Counsel - Legislation and Government Relations

Company: Clipboard Health

Location: USA

Posted Nov 14, 2024

The job posting is for a government relations role in a tech company. The ideal candidate has a deep knowledge of state and federal legislative processes, experience working with legislators and executive agencies, and excellent communication and writing abilities. The role involves identifying legislative and regulatory goals, engaging with stakeholders, and monitoring relevant legislation and regulatory changes.

Vice President of Engineering

Company: Nava

Location: USA

Posted Nov 14, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They focus on populations that are the least protected and work with government agencies to improve how people apply for benefits and navigate their healthcare.

Staff Revenue Systems Engineer

Company: Pinterest

Location: USA

Posted Nov 14, 2024

The job posting is looking for a systems engineer to join the IT Enterprise Systems team at Pinterest. The role involves building systems to support scaling revenue function, evolving architecture, and building relationships with stakeholders.

Customer Account Manager

Company: brightwheel

Location: USA

Posted Nov 14, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusion, and its employees are passionate about improving the world through education and technology.

Manager - People Tech Engineering

Company: Pinterest

Location: USA

Posted Nov 14, 2024

The IT Employee Experience team is looking for a Manager of People Technology to maintain, enhance, and optimize people-focused technology solutions. The ideal candidate will have a strong understanding of HR and Payroll processes, deep technical expertise in HCM systems, and proven leadership, collaboration, and communication skills.

Senior Director - Enterprise Risk Management

Company: PosiGen

Location: USA

Posted Nov 14, 2024

PosiGen is committed to delivering solar energy solutions and is growing rapidly. The Senior Director Enterprise Risk Management will be responsible for monitoring and managing risks associated with the company's strategies and goals.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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