Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Software Engineer

Company: Mudflap

Location: USA

Posted Nov 08, 2024

Mudflap is a fast-growing marketplace business looking for a customer-obsessed teammate to join their exciting journey. As a Backend Engineer, you will strengthen their platform and support new growth areas.

National Sales Manager - Clinical Programs

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 08, 2024

American Specialty Health Incorporated is seeking a National Sales Manager to join their Sales Clinical Programs department. The position will involve developing and maintaining a database of national prospects, identifying sales leads, and securing signed contracts.

Senior Manager

Company: Airbnb

Location: USA

Posted Nov 08, 2024

The text describes a job opportunity at Airbnb, highlighting the company's commitment to innovation, community, and customer-centricity. The role requires a senior manager to lead a team in the Americas, overseeing supply acquisition, host quality, and market optimization. The text emphasizes the importance of building a world-class community of hosts and driving high-impact collaboration across teams.

Associate Country Manager

Company: JustAnswer

Location: USA

Posted Nov 08, 2024

The job description is for a Country Manager in France, responsible for overseeing business operations, developing strategies, and executing marketing initiatives. The role requires a native French speaker or C2 level proficiency, experience in product management, marketing, or analytics, and strong analytical and organizational skills.

Transfer Pricing Tax Manager

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunity to work with a diverse group of people, collaborate with innovative colleagues, and develop transfer pricing policies. The company offers a range of benefits, including flexible work arrangements, competitive pay, and a supportive work environment.

Group Product Manager - Core Experience & Post Contributors

Company: Reddit

Location: USA

Posted Nov 08, 2024

The Core Experience team is responsible for creating simple and modern experiences on Reddit. The Group PM will oversee a team of product managers to drive key outcomes for users, collaborate with engineering and design to launch new experiences, and work with data science and user research teams to craft insights into user behaviors and needs.

Senior Specialist PR and Communications

Company: RainFocus

Location: USA

Posted Nov 08, 2024

RainFocus is a rapidly growing company that is changing the market. They are looking for a Senior Specialist of PR and Communications to support their brand and communications efforts. The ideal candidate must be a strong storyteller with experience in communications, PR, and social media.

Solution Architect - Identity Governance

Company: Trilagen

Location: USA

Posted Nov 08, 2024

Trilagen is looking for a talented Solution Architect to join their expanding team. The role involves designing and implementing cloud-based Identity Governance solutions for clients. The ideal candidate will possess strong technical acumen and be able to communicate effectively with both technical and non-technical audiences.

Senior DevOps Engineer

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for collaboration, innovation, and growth at 3M. The company offers a diverse range of technologies, products, and global locations, providing a unique work environment. The role of a Senior DevOps Engineer involves leading the development and architecture of 3M's DevOps platform, collaborating with diverse teams, and making an impact through technical leadership and problem-solving.

Acute Care & Primary Care Professor

Company: Adtalem Global Education

Location: USA

Posted Nov 08, 2024

Chamberlain University is seeking online faculty for their Master of Science in Nursing Acute Care and Primary Care tracks. The role involves teaching, providing feedback, and evaluating student progress. The university is looking for experienced nurses with a strong educational background and excellent communication skills.

Legal Director - Privacy

Company: Reddit

Location: USA

Posted Nov 08, 2024

Reddit is looking for a senior attorney to join their team and manage their privacy compliance function. The ideal candidate has experience in implementing and managing a successful privacy compliance program in a fast-paced product-forward environment.

Senior Protocol Researcher

Company: Eigenlabs

Location: USA

Posted Nov 08, 2024

Eigen Labs is a leading name in the blockchain space, developing a game-changing solution called EigenLayer. They are looking for a protocol researcher to advance the protocol's data availability, security, and decentralization capabilities.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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