Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Data Analyst

Company: Thedutchie

Location: USA

Posted Nov 08, 2024

Dutchie is a technology company that provides a comprehensive platform for dispensary operations and consumer access to cannabis. The company aims to support positive societal change through wellness benefits, social justice, and empowering local communities. Dutchie has raised over $600M in funding and has a strong team of data analysts who work closely with technical and business teams to deliver insights that drive action.

Senior Full Stack Developer

Company: Metalab

Location: USA

Posted Nov 08, 2024

The job posting is looking for a full-stack engineer to work on developing new features and functionality for products. The role requires expertise in Nodejs and Python, and experience in building full-stack applications. The company values collaboration, strong processes, and freedom for employees to be themselves.

Engineering Lead

Company: Metalab

Location: USA

Posted Nov 08, 2024

The job posting is for a Lead Engineer position at Metalab, a company that designs and builds products. The role involves overseeing engineering activities, leading client presentations, and mentoring other developers. The ideal candidate has 6+ years of full-stack experience, expertise in Nodejs andor Python, and experience in a Lead role.

Strategic Events and Operations Manager

Company: RainFocus

Location: USA

Posted Nov 08, 2024

RainFocus is a rapidly growing company that is changing the market. They are looking for a Strategic Events and Operations Manager to lead the strategy planning and execution of third-party programs. The ideal candidate is passionate about events, has a proven track record in planning and executing strategic events, and is able to thrive in a fast-paced environment.

Compensation Analyst III

Company: Everi

Location: USA

Posted Nov 08, 2024

The job posting is for a Compensation Analyst III role at Everis, requiring strong communication, analytical, and technical skills. The role involves conducting intake sessions, maintaining salary databases, and generating analytical reports. The company offers a competitive salary and benefits package, including comprehensive healthcare benefits, retirement savings plan, and discretionary time off.

Associate Director, Digital Delivery

Company: Avalerehealth

Location: USA

Posted Nov 08, 2024

Avalere Health is a purpose-built commercialization partner for the biopharmaceutical, medical technology, and wellness industries. The company has a team of 1500+ experts who combine their knowledge and expertise to create connections that make better health happen. Avalere Health partners with clients to navigate the complex healthcare ecosystem and help them connect patients with life-changing therapies.

Contract Business Development Representative

Company: Citrine Informatics

Location: USA

Posted Nov 08, 2024

Citrine Informatics is a company that uses generative Artificial Intelligence to enable customers to create sustainable materials and chemicals. They are looking for a part-time Business Development Representative to work on a contract basis.

VP of Design

Company: Upwork

Location: USA

Posted Nov 08, 2024

Upwork is a remote-first organization that is looking for a Vice President of Design to lead and shape the future of the product experience. The role involves defining and evolving the design strategy, leading the design of multimodal systems, and collaborating with cross-functional teams to create seamless user experiences.

Senior Writer

Company: CD PROJEKT RED

Location: USA

Posted Nov 08, 2024

The job posting is for a Senior Writer position in a new studio in Boston, responsible for crafting captivating narratives and innovative quests in the next major video game in the Cyberpunk franchise. The company offers a positive work environment, flexible working hours, and various benefits.

Senior Group Product Manager - Developer Platform

Company: Webflow

Location: USA

Posted Nov 08, 2024

Webflow is seeking a Senior Group Product Manager to lead their Developer Platform team. The ideal candidate has a deep technical background and experience building developer platforms. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and flexible PTO.

Principal Product Manager – TiDB Management Console

Company: PingCAP

Location: USA

Posted Nov 08, 2024

PingCAP is seeking a Principal Product Manager to lead the development of the Management Console for TiDB's self-managed deployments. The role involves defining a comprehensive product strategy, harmonizing the user interface, and collaborating with cross-functional teams to deliver a console that aligns with the TiDB Cloud interface.

Interior Designer

Company: Pacaso

Location: USA

Posted Nov 08, 2024

Pacaso is a company that enables second home ownership through its innovative coownership model. It has received numerous accolades for its workplace culture and has a strong focus on design and customer experience.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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