Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Product Analytics

Company: Oneapp

Location: USA

Posted Nov 08, 2024

The company OneOnes mission is to help customers achieve financial progress by creating simple solutions to save, spend, borrow, and grow their money. The company is backed by a preeminent fintech investor and the world's largest retailer, Walmart. The role is to work closely with teams and leads across the business to shape the acquisition, growth, and optimization strategies that will drive bottom-line impact for the Core Banking business.

Staff Product Manager, SIEM

Company: Huntress

Location: USA

Posted Nov 08, 2024

Huntress is a remote company that offers a competitive compensation package, including a base salary, bonus, and equity. The company is looking for a Staff Product Manager to join its growing team and help drive the success of its SIEM product. The role requires strong business acumen and technical skills, as well as the ability to work closely with customers, prospects, and industry analysts.

Senior Revenue Accountant

Company: Flock Safety

Location: USA

Posted Nov 08, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company has raised over $380M in venture capital and is seeking to reduce crime in the United States by 25% in the next three years. The role of Senior Revenue Accountant involves reviewing revenue contracts, ensuring proper revenue recognition, and streamlining process improvements.

Senior Underwriter - Fintech

Company: Vouch

Location: USA

Posted Nov 08, 2024

VouchInsurance is a new technology-first insurance company backed by $185M in funding. They are creating a new business insurance for high-growth companies by making insurance fast, responsive, and focused on their customers. The company is looking for a Senior Underwriter with professional and/or management liability lines expertise to work closely with the sales team and underwrite accounts within the Fintech and Financial Institutions innovation economy vertical.

Business Development Representative

Company: Fieldguide

Location: USA

Posted Nov 08, 2024

Fieldguide is a values-based company that aims to establish trust in global commerce and capital markets through automation and streamlining of assurance and audit practitioners' work. They are looking for a Business Development Representative to prospect and qualify new customers, build trust with prospects, and drive outbound efforts to build the sales pipeline.

Applied AI Engineer Tech Lead

Company: Lumos

Location: USA

Posted Nov 08, 2024

Lumos is hiring an Applied AI Engineer Tech Lead to develop AI models for access management. The role involves designing and deploying AI agents, collaborating with cross-functional teams, and prioritizing timetovalue. The company values proven track records, proficiency in AI infrastructure, and strong programming skills.

Supervisory General Attorney

Company: Office for Civil Rights

Location: USA

Posted Nov 08, 2024

The job posting is for a Supervisory General Attorney position at the GS-14 level. The job requires a graduate from a law school accredited by the American Bar Association, admission to the Bar of the highest court of a state, territory, the District of Columbia, or the Commonwealth of Puerto Rico, and four years of professional legal experience. The job involves leading and participating on a compliance and enforcement team, providing legal guidance, and conducting onsite investigations.

Payroll Manager

Company: Degreed

Location: USA

Posted Nov 08, 2024

The role of Payroll Manager at Degreed involves leading global payroll processing, optimizing processes, and supporting employees worldwide. The company offers a comprehensive benefits program, flexible work arrangements, and opportunities for professional growth.

Customer Success Manager

Company: Jungle Scout

Location: USA

Posted Nov 08, 2024

Jungle Scout is a company that values its employees, offering a remote-first culture, flexible time off, and comprehensive benefits. They prioritize diversity, equity, and inclusion, and are committed to creating a diverse environment.

Staff Analytics Engineer

Company: Lastpass

Location: USA

Posted Nov 08, 2024

LastPass is a leader in password and identity management, looking for a Staff Analytics Engineer to design and build scalable data infrastructure and pipelines. The company values collaboration, innovation, and integrity, and offers competitive compensation and benefits.

Principal Java Engineer

Company: Rackspace

Location: USA

Posted Nov 08, 2024

Rackspace Technology is hiring a Principal Backend Java Engineer to work on large-scale distributed systems, developing infrastructure and solving technical challenges. The role requires a strong background in Java, algorithms, and data structures, with experience in GCP and DevOps.

Senior Enterprise Account Executive

Company: Wisedocs AI

Location: USA

Posted Nov 08, 2024

Wisedocs is looking for a Senior Enterprise Account Executive to join their team. The ideal candidate has experience selling a SaaS product and a deep understanding of sales methodologies. The role involves running a full lifecycle of an opportunity from sourcing to close, building a pipeline of opportunities, and collaborating with the Customer Success organization.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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