Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Legal Operations Specialist

Company: Mercury

Location: USA

Posted Nov 08, 2024

Mercury is hiring a Senior Legal Operations Specialist to join their growing team. The role involves overseeing day-to-day operations, supporting projects, and implementing technology systems. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Vice President of Channel Programs

Company: Mattermost

Location: USA

Posted Nov 08, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are looking for an experienced Vice President of Channel Programs to lead their efforts in building and optimizing their partner ecosystem.

Senior Marketing Specialist

Company: RainFocus

Location: USA

Posted Nov 08, 2024

RainFocus is a rapidly growing software company that is changing the market. They are looking for a Senior Marketing Specialist to drive marketing programs that engage, educate, and qualify prospective clients. The role involves understanding the target audience, developing and executing effective marketing campaigns, and analyzing campaign performance.

Global Subcategory Lead - Procurement Senior Specialist, Engineered Polymers Team

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunity to work with a diverse team, collaborate with innovative people, and make an impact in a global procurement role. The company offers competitive pay, benefits, and a flexible work environment.

Senior Boomi Developer

Company: Lime

Location: USA

Posted Nov 08, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are seeking a Senior Integration Engineer to join their team and have a competitive salary range of $86,000 to $158,000.

Senior Product Manager

Company: MedArrive

Location: USA

Posted Nov 08, 2024

MedArrive is a software company that aims to improve healthcare by bringing humanity to the experience. They are looking for a senior product manager to support the development of their platform, which includes features such as command center tools, AI telehealth communication, and provider mobile applications.

Commerce Services Specialist

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for career growth and collaboration with diverse people at 3M. The role involves leading operations and sales engagement activities, increasing penetration of Commerce Services solutions, and fostering strong relationships with key account contacts.

Senior Product Manager - Admin Onboarding & Provisioning

Company: 1Password

Location: USA

Posted Nov 08, 2024

1Password is looking for a customer-obsessed product manager to join their Admin Onboarding and Provisioning team. The role involves developing a best-in-class provisioning experience for companies to protect their entire workforce. The company values simplicity, honesty, and a human-centric approach to solving problems.

Global Audit Quality & Data Analytics Supervisor

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for collaboration, innovation, and professional growth at 3M. The company offers a diverse range of roles, a supportive work environment, and competitive pay and benefits.

Pricing Program Manager

Company: Lime

Location: USA

Posted Nov 08, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Pricing Program Manager to join their Rider Growth team and are offering competitive salaries, performance-based annual bonus, and pre-IPO equity.

Payroll Analyst

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for growth and collaboration at 3M, a company that values diversity and innovation. The role of Payroll Analyst is described as a challenging and rewarding position that requires strong analytical and problem-solving skills.

Senior Product Manager - Discovery

Company: AllTrails

Location: USA

Posted Nov 08, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, and user reviews. The company is looking for a Senior Product Manager to join their Discovery team, responsible for helping millions of people discover their outdoors.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages