Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

VMware VDI Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Jan 22, 2025

TikTok U.S. Data Security (USDS) is a subsidiary of TikTok in the U.S., focusing on data protection and content assurance. The team spans across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, and Corporate Functions. As a VMware VDI Engineer at TikTok USDS, you'll design, implement, and maintain VMware-based virtual desktop environments, ensuring high availability, scalability, and security. Key responsibilities include VDI design and implementation, infrastructure optimization, security and compliance, documentation and training, and client interaction.

Salesforce Consulting Developer/Senior Developer - Must reside in the Washington DC area

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce is seeking experienced Salesforce Consulting Developers to join their Professional Services team within the Customer Success Group. The role involves combining deep technical knowledge with consulting expertise to deliver exceptional solutions for customers, driving impactful business outcomes. The ideal candidate will be a hands-on Developer for the design, implementation, and optimization of Salesforce solutions, while also mentoring team members and collaborating with diverse customers. Key responsibilities include serving as a technical expert in Salesforce development, focusing on Apex, Visualforce, Lightning Web Components (LWC), and platform integration. The candidate must reside in the Washington DC area, have a Bachelor's degree in Computer Science, Information Technology, or a related field, and have 3+ years of enterprise consulting experience. Strong proficiency in HTML, CSS, JavaScript, and modern development tools is required, along with demonstrated experience with relational databases, data modeling, and SQL.

Teller - Capitol Hill

Company: Wells Fargo

Location: Washington, DC

Posted Jan 22, 2025

Wells Fargo is promoting a positive work environment, emphasizing career growth, competitive salaries, robust benefits, and work-life balance. They are seeking a Teller in their Consumer, Small & Business Banking division on Capitol Hill, Washington DC. The role involves customer engagement, transaction processing, and relationship building. Required qualifications include customer service experience and cash handling, while desired qualifications include tech-savviness and teamwork skills. The position offers a pay range of $20.00 - $25.14 and comprehensive benefits.

Software Engineer

Company: Yext

Location: Washington, DC

Posted Jan 22, 2025

Yext is a leading digital presence platform for multi-location brands, offering AI and machine learning technology to deliver consistent customer experiences. The company is looking for Software Engineers to join their team, working on revolutionary product offerings in an agile environment.

Sales Support Associate (Enterprise Sales)

Company: EVERFI

Location: Washington, DC

Posted Jan 22, 2025

EVERFI, a global tech company, is recognized for its social impact through education, addressing issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners worldwide. The company's innovative approach earned it spots on Fast Company's World's Most Innovative Companies list and Fortune's Impact 20 List. EVERFI's Business Development Associate role involves supporting the Enterprise Revenue Team to acquire new customers and optimize sales for large enterprise accounts, contributing to the company's revenue goals.

Travel Registered Respiratory Therapist - $2,407 per week

Company: Protouch Staffing

Location: Wenatchee, Washington

Posted Jan 22, 2025

Protouch Staffing is offering a travel job for a Registered Respiratory Therapist in Wenatchee, Washington. The job is for 13 weeks with a possibility of extension, requiring 36 hours per week on flexible nights. The candidate must have a WA license, RRT license, and additional certifications. Protouch Staffing is a reputable healthcare staffing agency providing diverse staffing options with benefits including retirement plans, medical benefits, and reimbursement for licenses and certifications.

Innovators, Inc. Counselor - Washington D.C.: 2024-3262

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

Headfirst Summer Camp Innovators, Inc. is seeking energetic and dedicated counselors to lead a group of 20 campers aged 7-8 years old. The role involves bringing pre-written curriculum to life, teaching, and engaging campers during breaks. Counselors will also implement safety protocols, manage camper behavior, and support specialized staff during field trips and workshops. The position requires arriving on time, communicating schedule changes promptly, and being flexible with assignments. The camp offers weekly themes like Oceanography, cooking, urban design, and sports science, with activities including team-building, group games, field trips, and art projects. The compensation is $17.50 per hour, and the schedule is from 7:45 am to 3:30 pm, Monday to Friday.

Travel LPN / LVN - $1,226 per week - Urgently Hiring

Company: Supplemental Health Care

Location: Moses Lake, Washington

Posted Jan 22, 2025

Supplemental Health Care, a leading healthcare staffing agency, is seeking a LPN/LVN for a 13-week travel job in Moses Lake, Washington. The position offers a weekly payment of $1,140 - $1,226, AM shift, and nursing care within the scope of practice. The agency provides comprehensive benefits including medical, dental, vision, life insurance, 401k retirement savings, and continuing education opportunities. Requirements include a current Washington LPN license, 2 years of nursing experience, and AHA BLS certification.

Wellness Editor

Company: The Washington Post

Location: Washington, DC

Posted Jan 22, 2025

The Washington Post is seeking a seasoned editor with 10+ years of experience in personal health, health and science, or lifestyle editing. The ideal candidate should have a deep passion for service journalism and personal health and wellness coverage, and a proven track record of elevating consumer-focused stories. The role involves leading a team of journalists and freelancers, developing a coverage strategy, and collaborating with various Post teams. The position is based in Washington, D.C., with a salary range of $161,100 - $230,200. The Post offers comprehensive benefits including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more.

Enterprise Account Executive, Core, Public Sector: Dept of Commerce (SBA)

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce, a leading company in AI, data, and CRM, is seeking experienced sales professionals for its Federal Civilian division, specifically the Department of Commerce. The role involves selling the full product portfolio, generating new business, and driving strategic initiatives. Preferred candidates have strong sales forecasting skills, enterprise sales experience, and understanding of PUBSEC systems and security guidelines. Salesforce offers comprehensive onboarding, benefits, and a commitment to equality and community service.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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