Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Senior Product Manager, Artificial Intelligence

Company: Rapid7

Location: Washington DC

Posted Dec 25, 2024

Rapid7's AI Centre of Excellence is seeking an experienced AI-focused product manager to lead the development of large-scale enterprise-grade solutions. The role involves managing the entire product lifecycle, partnering with cross-functional teams, and ensuring alignment with Rapid7's compliance and governance policies. The ideal candidate has 4+ years of product management experience, including LeadPrincipal level roles, and a deep understanding of AI/ML concepts, markets, and practices.

Tax Accountant ATT

Company: Tyson Foods

Location: Washington DC

Posted Dec 25, 2024

This is a temporary position with a contract term of 10 months. The role requires background checks and involves working within the Tax department. The position is a key member of the team and involves preparing VAT returns, income tax returns, and other tax-related tasks. The role requires at least 12 years of experience in accounting and direct/indirect tax. The position offers relocation assistance and is an equal opportunity employer.

Director, VCA Managed Services - Operations

Company: Visa

Location: Washington, DC

Posted Dec 24, 2024

Visa, a global leader in payments and technology, is seeking a Director for VCA Managed Services - Operations. The role involves growing a critical managed services pillar, providing specialized teams for client projects, and achieving revenue targets. The candidate should have extensive consulting experience, strong project management skills, and the ability to develop and sell tailored solutions to clients. This is a hybrid role requiring occasional travel and the ability to work in an office setting.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 24, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable services. The Retail Store Associate role is a customer-focused position offering growth opportunities. CVS Health provides comprehensive benefits and well-being programs, fostering a supportive work environment.

Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Dec 24, 2024

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a Food Service Worker. The role involves preparing and serving food, maintaining cleanliness, and providing excellent customer service. No prior experience is required. SodexoMagic offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and retirement plans. The company values diversity and inclusion, fostering a respectful and fair work environment.

Nurse Practitioner Gastroenterology (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Dec 25, 2024

Providence St. Mary Medical Center in Walla Walla, Washington, is recruiting a full-time Gastroenterology nurse practitioner. The position offers a flexible schedule, no call or inpatient duties, and a competitive salary between $119,015 and $156,607 per year. The clinic is well-established, connected, and provides a healthy work-life balance. Walla Walla offers a blend of culture, education, and outdoor recreation, with excellent schools, a vibrant food, wine, and art scene, and scenic beauty. Providence, the employer, is a nationally recognized healthcare organization committed to compassionate care.

Software and Database Development Specialist

Company: Links Global USA

Location: Washington DC

Posted Dec 25, 2024

Job SummaryLinks Global is seeking a talented and detail-oriented Software and Database Developer to join their dynamic IT team. The ideal candidate will be responsible for designing, developing, and maintaining software applications and database systems. The role involves collaborating with cross-functional teams to understand business requirements and implementing innovative solutions to meet organizational needs.

Junior Counselor - Washington D.C.: 2024-3270

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 24, 2024

Headfirst Summer Camp is seeking dedicated and flexible Junior Counselors aged 16 and above to work with campers aged 3-12. The role involves co-leading groups, teaching pre-written curriculum, implementing safety protocols, and supporting campers' physical, social, and emotional development. Counselors are expected to bring enthusiasm, adaptability, and a positive attitude to the role, working in various programs and environments. The compensation is $11 per hour, and the schedule is from late June to mid-August, with pre-season training on select weekends.

Program Associate, Speaker

Company: Active Minds, Inc.

Location: Washington DC

Posted Dec 25, 2024

The text describes a position at Active Minds, a nonprofit organization focused on mental health awareness and support for youth and young adults. The Program Associate Speaker is responsible for managing contracts, booking events, and coordinating with speakers and clients. The role requires strong organizational skills, experience in event planning, and familiarity with CRM and virtual event platforms. The organization values diversity and offers competitive salaries and benefits.

JR-202424090 Analyst, Policy Research Intelligence, Global Public Policy

Company: General Motors

Location: Washington, DC

Posted Dec 24, 2024

General Motors' Global Public Policy (GPP) team seeks a Policy Research Intelligence Analyst for their Global Strategic Initiatives (GSI) team. The role involves generating actionable policy insights for GM leaders, managing a cycle for research and intelligence production, conducting quantitative and qualitative research, stakeholder mapping, and content creation. The ideal candidate should have a Bachelor's Degree with 8+ years of professional experience in relevant fields, strong analytical and communication skills, and the ability to work in a fast-paced, collaborative environment.

Clinical Nutrition Manager - MD, VA, PA + Travel

Company: Aramark

Location: Washington, DC

Posted Dec 24, 2024

The Clinical Nutrition Manager II position at Aramark SeniorLife+ involves planning, coordinating, and managing resident nutrition care activities. The role requires developing cost-effective, profit-generating nutrition programs, collaborating with a multidisciplinary healthcare team, and establishing policies and programs for optimal nutrition care. The position is remote and requires travel up to 65% of the time.

Quality Reviewer (Aetna SIU)

Company: CVS Health

Location: Washington, DC

Posted Dec 24, 2024

CVS Health is dedicated to delivering human-centric health care, emphasizing the importance of empowering employees to transform the culture and innovate. The role involves assessing and preparing cases for clinical and legal review to prevent fraudulent claims, collaborating with law enforcement, and providing insights for fraud recovery. Required qualifications include 3 years of healthcare experience, coding knowledge, and proficiency in Microsoft Office. Preferred qualifications include certifications from fraud organizations and experience with Behavioral Health fraud cases. The pay range is $43,888.00 - $102,081.60, with additional benefits such as medical, dental, vision, 401(k), and well-being programs.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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